@practical_solution They said they DID send a notice, but to my old address even though I'd already updated my address in the system 2 weeks ago! The worker said there's a delay between when you update in BenefitsCal and when their mailing system updates. So frustrating. But at least I have access to my money now.

This is such valuable information for everyone to know! I had no idea that updating your address could automatically trigger a card cancellation. It's ridiculous that they don't make this clear when you're updating your info in BenefitsCal. Thank you for sharing your experience and the solution - going in person really does seem to be the fastest way to resolve these emergency situations. I'm bookmarking this thread in case I ever run into something similar!

UPDATE: Had my interview this morning! The worker actually was really understanding about our situation. She said my son's medical needs definitely qualify us for a temporary exemption (3 months to start) and gave me the CW 61 form to have his doctor fill out. She's also referring us to the Homeless Assistance Program for help with housing! Thank you everyone for your advice - it really helped me know what to say and what to ask for. I feel so much relief knowing I'll have time to focus on getting us stable without WTW pressure right now.

Congratulations on getting the exemption! That's such a relief. I wanted to add one tip from my experience - when you get the CW 61 form filled out by your son's doctor, ask them to be really specific about why your presence is required for his care. The more detailed they are about his needs and your role as caregiver, the stronger your case will be for renewals. Also, keep copies of everything they give you - the county has a habit of "losing" paperwork. Wishing you and your little one all the best with finding stable housing through the HAP program!

UPDATE: I finally got through to someone today! I tried that Claimyr service that someone recommended here, and it actually worked. Took about 45 minutes but I got connected to a real person who looked at my case. Turns out they had recorded my last two paychecks as weekly income instead of bi-weekly, which is why my benefit amount was so much lower! The worker fixed it and said I should see the corrected amount plus the back pay for last month on my next payment. So relieved! Thanks everyone for your help and suggestions!

I'm so glad you were able to get this resolved! This is exactly the kind of systemic issue we're seeing with the BenefitsCal transition - simple data entry errors that have huge impacts on families. Your experience highlights how important it is for everyone to keep detailed records of their income reporting. For anyone else dealing with similar issues, weekly vs bi-weekly income calculation errors are unfortunately common right now. Always double-check that your pay frequency is recorded correctly in the system, and don't hesitate to ask the worker to verify how they're calculating your income when you're on the phone with them. Thanks for updating us - it gives hope to others who are struggling with the same problems!

Great job taking that step! One last tip: When you have your interview, be very clear about your lack of parental support and independent status. Sometimes workers need to hear this explicitly to understand your situation correctly. Good luck, and definitely let us know how it goes!

Good luck with your application! I went through a similar process last year as a 20-year-old student. Just wanted to add that when you do your interview, make sure to emphasize that you're financially independent from your parents - the worker needs to understand this clearly to process your case correctly. Also, don't be discouraged if they ask for additional documentation after your interview. It's pretty common and doesn't mean you won't be approved. The whole process took about 3 weeks for me from application to first payment. Hope everything works out for you!

Just wanted to mention that many counties are REALLY behind in processing applications right now. We applied in January and didn't get approved until March. Make sure you follow up constantly and keep copies of EVERYTHING you submit. They lost my husband's VA documentation twice and we had to resubmit it. So frustrating.

As a newcomer to this community, I wanted to share that I'm in a very similar situation! My partner is also a veteran receiving VA disability benefits and we have a toddler. Reading through all these responses has been so helpful - I had no idea that VA disability benefits were exempt income for CalWORKs purposes. One thing I'm wondering about that I haven't seen addressed yet - does anyone know if there are specific deadlines we need to be aware of when applying? Like, if we're facing eviction next month, how quickly can we realistically expect to see benefits if we apply this week? The immediate need payment option that @Alicia mentioned sounds promising, but I'm curious about real-world timelines from people who've actually been through the process recently. Also, for those who successfully got approved - did you apply online through BenefitsCal or go to the office in person? I'm trying to figure out which route might be faster given our time crunch. Thanks so much for sharing all your experiences - it's giving me hope that we might actually qualify for help!