Can't hear next month's CalFresh balance when calling EBT card number - system issues?

thx for sharing this! i hate waiting on hold 4ever

Thank you so much! I didn't realize it was a quarterly thing. I'll try the BenefitsCal website, though I've had trouble logging in before. Do you know if this means the deposits will be delayed too, or just the announcement?

Just to add to this - sometimes there are system lags at the end of months with 31 days. I've worked with clients navigating CalFresh for years, and usually by the 27th or 28th the system updates with next month's information. If you're really concerned, you can also submit a general inquiry through your BenefitsCal account, which sometimes gets faster responses than calling.

I feel your frustration! When they cut my benefits without notice last year, I found out it was because they counted my overtime hours as regular income, which pushed me over the Income Reporting Threshold (IRT). Did you work any extra hours recently? Might be worth checking if you went over your IRT without realizing.

Thank you SO MUCH for checking and letting us know! That's a huge relief. I wish they would text or email about these system updates instead of leaving us in the dark.

Just tried again and I can hear mine now too! Same amount as last month thank goodness!

Thanks for this tip! I didn't know about the ebtEDGE website. Just tried to set up an account but it's asking for a PIN - is that the same PIN I use at the store, or do I need to create a new one for the website?

@Diego Castillo It s'the same 4-digit PIN you use at the store! Once you log in, you can also change your PIN online if you want to use a different one just for the website. The ebtEDGE site is really helpful - you can even set up text alerts to notify you when your benefits are deposited each month.

@Diego Castillo It s'the same 4-digit PIN you use at the store! When you set up your ebtEDGE account, just use your card number and that same PIN. If you ve'forgotten your PIN or need to reset it, you can call the customer service number on the back of your EBT card and they ll'help you reset it. The online account is really helpful - you can see exactly when your benefits will be deposited and track all your purchases.

@Diego Castillo It s'the same 4-digit PIN you use at the store! Once you re'logged in, you can see all your transaction history and upcoming deposit dates. Really helpful when the phone system is acting up like this.

@Diego Castillo It s'the same 4-digit PIN you use at the store! You don t'need to create a new one. Just use your EBT card number and your existing PIN to log in. If you ve'forgotten your PIN, you can call the customer service number on the back of your card to reset it.

@Diego Castillo It s'the same PIN you use at the store! When you create the online account, you ll'use your EBT card number and then your existing 4-digit PIN. Just make sure you re'on the official ebtEDGE.com site and not a lookalike - there are some scam sites out there that try to steal EBT info.

@Diego Castillo It s'the same 4-digit PIN you use at the store! When you first got your EBT card, you should have created a PIN at the store or over the phone. If you forgot it, you can reset it by calling the customer service number on the back of your card. Just have your card number and some personal info ready for verification.

@Diego Castillo It s'the same 4-digit PIN you use at the store! When you set up your ebtEDGE account, just use your EBT card number and that same PIN. If you ve'forgotten your PIN or need to reset it, you can call the customer service number on the back of your card and they ll'help you set a new one.

@Diego Castillo It s'the same 4-digit PIN you use at the store! Once you re'logged in, you can see your balance, transaction history, and upcoming benefit dates all in one place. Way more convenient than calling the hotline every time.

@Diego Castillo It s'the same PIN you use at the store! When you set up your ebtEDGE account, you ll'use your card number and the same 4-digit PIN you enter when making purchases. If you ve'forgotten your PIN or need to reset it, you can call the customer service number on the back of your EBT card. The website is really helpful once you get logged in - you can see pending deposits usually a day or two before they show up on the phone system.

It's the same 4-digit PIN you use at the store! You don't need to create a new one. If you've forgotten your PIN, you can call the customer service number on the back of your EBT card to reset it. Once you're logged in, the website is super helpful - you can see exactly when your benefits were loaded and track your spending too.

@Diego Castillo It s'the same PIN you use at the store! When you set up your ebtEDGE account, you ll'use your EBT card number and the 4-digit PIN you already have. No need to create a new one. The website is super helpful - you can see your balance, transaction history, and when your next benefits are scheduled to load. Way better than waiting on hold or dealing with the phone system glitches!

@Diego Castillo It s'the same 4-digit PIN you use at the store! You don t'need to create a new one. If you ve'forgotten your PIN, you can call the customer service number on the back of your card to reset it, but it might take 24 hours to activate the new one.

@Diego Castillo It s'the same PIN you use at the store! When you set up your ebtEDGE account, you ll'use your EBT card number and the same 4-digit PIN you enter when making purchases. Just make sure you re'on the official ebtEDGE.com site and not a fake one - there are some scam sites out there that look similar.

@Diego Castillo It s'the same 4-digit PIN you use at the store! Just make sure you re'on the official ebtEDGE.com site not (a lookalike and) you should be able to log in with your card number and regular PIN. Super helpful to have online access especially during these system maintenance periods.

@Diego Castillo It s'the same PIN you use at the store! Once you enter your card number and that PIN, you should be able to access your account. If you ve'forgotten your PIN or it s'not working, you can reset it by calling the customer service number on the back of your EBT card.

@Diego Castillo It s'the same 4-digit PIN you use at stores and ATMs! When you first got your EBT card, you would have created this PIN either by calling the customer service number or at your first purchase. If you forgot it, you can reset it by calling the EBT customer service line on the back of your card.

@Diego Castillo It s'the same PIN you use at the store! When you set up your ebtEDGE account, just use your EBT card number and the same 4-digit PIN you enter when you buy groceries. The website will walk you through it step by step. Super convenient once you get it set up!