CalFresh benefits disappeared from EBT future deposit schedule - anyone else's missing?

same thing jsut happened to me!!! i called yesterday and nothing! no future benefits. im soooo nervous cause i have 3 kids and we literally NEED that money for food next week. did u try calling the county? im gonna try tomorrw but the wait is always so long

No I haven't called yet, but now I'm really worried since it's not just me! I was hoping it was just a glitch with the automated system. Let me know what they say if you get through tomorrow? I have to work but might try calling during my lunch break.

This happened to me back in February. Turns out they were doing a system update and it affected how the automated system reports future deposits. If you haven't received any Notice of Action about discontinuance or reduction, your benefits are probably still approved. However, it's also possible they're waiting on verification from you that you might have missed. \n\nDid you submit your SAR7 recently? Or have you had any income changes that might have put you over the Income Reporting Threshold (IRT)? Those are the most common reasons benefits suddenly stop.

Thank you for this info! I did submit my SAR7 about two months ago and got an acknowledgment letter saying everything was complete. I haven't had any income changes at all. I really hope it's just a system update like you mentioned. Do you know how long it took for your benefits to show up after that February issue?

I'm a CalFresh eligibility worker, and I can confirm we ARE currently doing system updates in many counties that might affect the automated phone system. The good news is that if you haven't received a discontinuance notice, your benefits are most likely still being processed normally for next month. The electronic system sometimes has delays in showing future deposits, especially during the last week of the month when all the calculations are being finalized.\n\nIf you want to check your status, I recommend logging into BenefitsCal.com instead of calling the EBT line. The online portal often shows pending issuances even when the phone system doesn't. If nothing shows there either, then calling your county office is the next step.

Thank you so much for this information! I just checked BenefitsCal and you're right - it does show my benefits as 'pending issuance' for the 3rd. What a relief! The EBT phone system had me really worried. I appreciate your help!

DONT TRUST THE SYSTEM!!! This happened to me 3x last year and each time the worker said

omg now im even MORE worried!! i cant afford to lose benefits right now!

I had this exact issue last month and spent 3 days trying to get through to the county office. After being on hold for hours and getting disconnected repeatedly, I finally tried using Claimyr.com to get through. They called the county office for me and then connected me when they reached a worker. Got through in about 20 minutes instead of waiting for hours. They have a video showing how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8\n\nAnyway, turned out my benefits were fine - there was just a processing delay because of quarter-end system maintenance. But I was glad I checked because otherwise I would've been stressing all week.

is that service legit? sounds sketchy tbh

Totally legit! I was skeptical too but it worked great. The worker I spoke with said they're seeing more clients use it because of how hard it is to get through on the phone lines. Saved me from taking another day off work to wait on hold.

quick q - did u check your mail? sometimes they send important notices that u need to respond to or they stop benefits. happened to me and i almost missed it cuz it looked like junk mail lol

I actually did check my mail carefully for the past few weeks and didn't see anything from them. But thanks for mentioning this! I'll double check my stack of mail again tonight just to be sure.

Update on the system issue: I just called my EBT card and noticed that my future benefits are now showing correctly. So it seems like whatever glitch was happening is being fixed. Maybe check your account again? If it's still not showing, definitely follow through with calling the county to make sure everything is okay with your case.

You're right! I just called again and now it's showing my deposit for next month! What a relief. Seems like it really was just a temporary system issue. Thanks for suggesting I check again!

updated: I finally got thru to a worker! She said there WAS a system update this week that affected the EBT phone system but our benefits are still coming. She could see them in the county system even tho the phone line couldn't. So dont panic everyone! But still good to verify!!

That's what they ALWAYS say but then watch carefully when the 3rd comes! I'd still keep calling until you get written confirmation!

This is such a relief to read all these updates! I was getting really anxious about this same issue. I'm a single mom with two kids and CalFresh is a huge part of our monthly food budget. When I called the EBT line yesterday and didn't hear about any future deposits, I started panicking about whether I'd done something wrong or missed some paperwork. It's so reassuring to know it was just a system glitch and that other people experienced the same thing. Thank you everyone for sharing your experiences and solutions - this community is so helpful! I'm definitely going to bookmark BenefitsCal.com for future reference instead of relying only on the phone system.

As someone new to this community, I just wanted to say thank you all for sharing your experiences with this EBT system issue! I'm currently going through the CalFresh application process and posts like this are incredibly helpful for understanding what to expect. It's reassuring to know that when problems come up, there are knowledgeable people here who can offer guidance - like @ce65d8d68218 confirming the system updates and @af9141880afe sharing alternative ways to contact the county office. I'm definitely saving this thread for future reference and bookmarking BenefitsCal.com as well. It's clear this community really looks out for each other, which means a lot when navigating these systems can be so stressful!

This thread has been such a lifesaver! I'm fairly new to CalFresh and this community, and I experienced the exact same issue two days ago. When I called the EBT line and didn't hear about any future deposits, I immediately thought I had somehow messed up my case or missed some important deadline. Reading everyone's experiences here - especially @ce65d8d68218's explanation about the system updates and @250964b72182's similar experience in February - has really put my mind at ease. I checked BenefitsCal.com like suggested and sure enough, my benefits are showing as pending! It's amazing how much stress a simple system glitch can cause when you're relying on these benefits to feed your family. Thank you all for being so helpful and sharing your knowledge - this community is incredible!

As a newcomer to this community, this thread has been incredibly helpful and reassuring! I just started receiving CalFresh benefits last month and when I called the EBT line yesterday for the first time to check my account, I got that same scary silence about future deposits. I was convinced I had already messed something up with my new case! Reading through everyone's experiences here - especially learning about the system updates from @ce65d8d68218 and seeing how @513d690470b8's issue resolved itself - has been such a relief. I had no idea there were alternatives like BenefitsCal.com to check status. I just logged in there and my benefits are showing as pending too! It's amazing how a simple system glitch can cause so much stress when you're new to navigating all this. Thank you everyone for sharing your knowledge and supporting each other - this is exactly the kind of community I was hoping to find!

As a newcomer to both CalFresh and this community, I can't express how grateful I am for this thread! I literally just experienced this exact same panic yesterday - called the EBT line to check my benefits like I always do, and for the first time since I started receiving CalFresh three months ago, there was complete silence about future deposits. I immediately started spiraling, thinking I must have missed some crucial paperwork or deadline. Reading through everyone's experiences here, especially @ce65d8d68218's professional insight about the system updates and seeing how @513d690470b8's situation resolved itself, has been such a huge relief. I had no idea about BenefitsCal.com as an alternative way to check - just logged in and sure enough, my benefits are there as "pending issuance"! It's incredible how much anxiety a simple system glitch can cause when you're still learning to navigate all these systems. This community is exactly what I needed - people who understand the stress and actually have helpful solutions. Thank you all for being so supportive!

As a newcomer to this community, I'm so relieved to have found this thread! I just experienced this exact same issue two days ago - called the EBT line to check my account and heard absolutely nothing about future deposits, which sent me into a complete panic. I'm still pretty new to receiving CalFresh benefits and thought I had somehow messed up my case already. Reading through everyone's experiences here, especially @ce65d8d68218's explanation about the system updates and @513d690470b8's updates showing how the issue resolved itself, has been incredibly reassuring. I had no idea about BenefitsCal.com as an alternative way to check status - just logged in and my benefits are showing as pending there too! It's amazing how much stress a simple technical glitch can cause when you're still learning to navigate these systems. Thank you all for being so helpful and supportive - this is exactly the kind of community I was hoping to find when I joined. It's such a relief to know that these system hiccups happen and that there are knowledgeable people here who can help distinguish between normal technical issues and actual problems with our cases!

As someone completely new to both CalFresh and this community, I'm so grateful I found this thread! I just had this exact same heart-stopping experience yesterday - called the EBT line like I normally do and heard absolutely nothing about future deposits. Being only two months into receiving benefits, I immediately assumed I'd somehow screwed up my case or missed some critical paperwork. The panic was real! Reading through everyone's experiences here has been such a lifesaver. @ce65d8d68218's insight about the system updates as an eligibility worker was incredibly helpful, and seeing how @513d690470b8's situation went from panic to relief really calmed my nerves. I had no clue about BenefitsCal.com as an alternative - just checked and my benefits are showing as pending there too! It's crazy how a simple technical glitch can cause so much stress when you're still figuring out how all these systems work. This community is amazing - the way everyone jumped in to help and share their knowledge shows what a supportive place this is. Thank you all for making what could have been a really stressful week into a learning experience instead!