EBT benefits suddenly discontinued after interview and submitting docs - DPSS not answering. Help!
My EBT benefits got cut off out of nowhere and I'm freaking out. I did everything right - had my interview and sent in all the paperwork they asked for. Now I can't even buy food. Anyone know why this might have happened or how to fix it? I've been trying to call but can't get through to a real person. This is so frustrating!
20 comments
Zara Rashid
Ugh, that sucks so much. The EBT system is such a mess. Have you checked your online account to see if there's any info there about why it was discontinued?
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Sean Doyle
Yeah, I checked but there's nothing. Just says 'benefits discontinued' with no explanation. So annoying!
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Zara Rashid
Damn, that's frustrating. Sounds like you're gonna have to get someone on the phone somehow. Good luck!
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Luca Romano
This happened to me last year. Turns out they sent a letter to my old address asking for additional info, and when I didn't respond (cuz I never got it), they cut me off. You might wanna check if they sent anything to an old address maybe?
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Sean Doyle
Oh man, I didn't even think of that. I did move recently. I'll def look into this, thanks!
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Nia Jackson
Classic government efficiency right there 🙄 Always assume they're using outdated info
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Mateo Hernandez
I found a way to actually get someone on the phone! There's this site called claimyr.com that has a calling tool. It dials through the phone menu, stays on hold, and then connects you when a real person picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/iYFSA6RTlOI
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CosmicCruiser
Sounds kinda sketchy. You sure it's legit?
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Mateo Hernandez
Yeah, I was skeptical too at first. But I was desperate and it actually worked. Saved me hours of hold time.
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Aisha Khan
How long did it take to get through?
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Mateo Hernandez
For me it was about 2 hours, but I didn't have to sit there listening to hold music the whole time. They just called me when someone picked up.
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Ethan Taylor
Have you tried going to your local DPSS office in person? Sometimes that's the only way to get answers. bring all your paperwork with you just in case.
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Yuki Ito
This is why I always tell people to keep copies of EVERYTHING they send in. Makes it easier to prove you did what you were supposed to if they mess up.
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Sean Doyle
Yeah, lesson learned for sure. I'm definitely gonna start doing that from now on.
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Carmen Lopez
I work for DPSS (not in CA tho). Here's what you need to do: 1. Check your mail carefully. Sometimes notices get mixed in with junk mail. 2. Call first thing in the morning when they open. That's usually the best time to get through. 3. If you can't reach anyone by phone, go to the office in person. 4. Bring ALL your documents - paystubs, rent receipts, ID, everything. 5. Ask for a supervisor if the first person you talk to can't help. 6. Request expedited benefits if you're out of food. 7. File an appeal if you think it's a mistake. You usually have 90 days. Hope this helps! Let me know if you have any other questions.
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Sean Doyle
Wow, thank you so much for all this info! This is super helpful. I'll definitely follow these steps.
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Andre Dupont
MVP right here 👆 Thanks for taking the time to help out!
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QuantumQuasar
man the system is so broken. why do they make it so hard for people who actually need help? 😤
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Zoe Papanikolaou
Fr fr. It's like they want people to give up 🙄
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Jamal Wilson
Have you tried reaching out to your local state representative? Sometimes their office can help push things through faster.
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