CalFresh EBT card suddenly emptied - no answer from customer service number!

This happened to me last year! Check your EBT transaction history online through the app or website. Mine showed purchases at stores I never went to! Someone had skimmed my card info and made a copy. You need to report it as fraud ASAP.

call the theft hotline not the regular number!!! its diffrent. u need to say its FRAUD not just missing money or theyll just transfer u around. happened to my sister last month too

I'm sorry this happened to you. You need to call the EBT customer service at 877-328-9677 and specifically report fraud. Here's exactly what you need to do: 1. When you call, select the option for "lost, stolen or damaged card" even though your card isn't physically missing 2. Tell them you need to report unauthorized transactions 3. They'll freeze your current card and issue a new one 4. You'll need to fill out a claim form for the stolen benefits 5. Document everything - transaction dates, amounts, stores Unfortunately, benefits can take 10-30 days to be reimbursed after investigation. For immediate food assistance, contact your local food bank or call 211 for emergency resources.

the county worker told me last month they've been having LOTS of ebt fraud lately with skimmers at stores!! ask which store the purchases were at and NEVER shop there again. my friend lost $700 and took almost 6 weeks to get it back even tho they're supposed to reimbuse in 10 days 😡

I know this is stressful but I just went through this exact situation last month. I couldn't get through on the EBT customer service line either - I was on hold for 3+ hours over two days. I finally used Claimyr (claimyr.com) to get through and it worked within 15 minutes. They have this system that holds your place in line and calls you back when an agent is available. Saved me so much frustration. Here's a video showing how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 Once I got through, they filed my fraud claim immediately and issued a new card. Still had to wait for the benefits to be restored, but at least I got the process started.

also go to the police!!!! file report asap cuz the ebt office will ask for police report number

Had somthing similar happen to me but turned out my ex still had my old card info and took the money. If anyone else knows your PIN could be someone you know just saying.

In the immediate term, while you're dealing with the fraud claim, here are emergency food resources you can access this weekend: 1. Call 211 for immediate food assistance resources in your area 2. Most food banks operate on weekends - find your local one at cafoodbanks.org 3. If you have school-aged children, many districts provide weekend meal packages 4. Churches and community centers often have weekend food pantries When you contact EBT fraud, ask specifically about "immediate need" replacement benefits. In cases with children involved, they can sometimes expedite emergency benefits while your claim is being processed. Make sure to get a claim confirmation number for all your records.

Update: finally got through to EBT after using that Claimyr service! They confirmed it was fraud, canceled my card, and are sending me a new one that should arrive in 3-5 business days. They said my fraud claim could take up to 30 days to investigate, but the rep noted my account that I have children and need emergency assistance. Said I should also visit my county office on Monday to request emergency replacement benefits while the claim is pending. Will update how it goes!