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update: i had the same thing happen and my benefits came back after 4 days without me doing anything. might be different for different counties tho
What county are you in? I'm in Los Angeles and wondering if I should just wait a few days before taking more drastic steps.
I'm in Riverside County and had this exact same issue 2 weeks ago. Mine took 5 days to automatically restore but I also filed the CF 863 form that Ethan mentioned just to be safe. If you're in LA County I'd recommend filing the form anyway since they have more cases and might take longer to fix automatically. Better to have it documented!
I just went through this exact same nightmare last month! The midnight withdrawal thing is definitely a system glitch - happened to me and about 8 other people I know who all recertified around the same time. Here's what worked for me: I couldn't get through on the phone either, so I went to my local office first thing in the morning (like 7:45 AM before they opened) and was literally first in line. Brought printed screenshots of the transaction history showing the deposit and immediate withdrawal. The worker knew exactly what I was talking about and said it's been happening a lot lately. She filed the administrative error report right there and issued emergency benefits the same day. Took about 6 hours to show up on my card. Don't wait for it to fix itself - some people's benefits came back automatically but others never did. The key is getting there early before the office gets swamped. Also bring your ID, the damaged card, and any paperwork from your recertification. Good luck!
Thank you so much for sharing your experience! Getting there at 7:45 AM is such a smart idea - I never would have thought to arrive before they open. I'm definitely going to try this tomorrow morning. It's reassuring to know that the workers are familiar with this issue and can handle it quickly when you get the right person. I've been so stressed about feeding my kids this month, but hearing that emergency benefits can be issued same day gives me hope. Really appreciate the detailed advice about what to bring too - I'll make sure to have everything ready tonight so I can get there early.
This is such a helpful thread! I'm dealing with the same issue for my daughter (last name starts with E) - should have gotten her Summer EBT card by June 15th but nothing yet. After reading everyone's experiences, I'm pretty sure it's the address issue. I moved last year and updated everything with the school and BenefitsCal, but apparently that's not enough for Summer EBT. Going to try calling my county CalFresh office first thing Monday morning, and if that doesn't work, I'll check out Claimyr. Thanks especially to @Ben Cooper for the update - really gives me hope that this can get resolved! It's frustrating that we have to jump through so many hoops just to get benefits our kids qualify for, but at least now I know what steps to take.
@Chloe Zhang You re'so right about the hoops we have to jump through! I just went through this whole process myself and it s'ridiculous that updating your address with school and BenefitsCal isn t'enough. The Summer EBT system apparently pulls from yet another database. Definitely try your county office first - some people have had luck there and it s'way less of a wait than the main helpline. If you do end up using Claimyr, make sure to ask specifically what address they have on file for Summer EBT when you finally get through. That seems to be the root cause for most of these delays. Good luck getting it sorted out! 🤞
I'm going through the exact same thing right now! My son's last name starts with C and we should have gotten his Summer EBT card by May 31st according to the schedule. It's so frustrating - I've been calling that 877-328-9677 number for days but can never get through. Reading through all these comments, it sounds like the address issue is super common this year. I'm definitely going to try my county CalFresh office first like @Rosie Harper suggested, and if that doesn't work I'll check out Claimyr. Thanks everyone for sharing your experiences - it's reassuring to know I'm not the only one dealing with this mess! Really hoping they fix these system issues for next year because this is ridiculous.
@Kayla Jacobson I feel your frustration! I m'new here but going through something similar with my kids Summer' EBT cards. From reading everyone s'experiences, it really does seem like calling the county CalFresh office first is the way to go - several people have mentioned having better luck there than with the main helpline. And yeah, this whole address database mismatch thing is clearly a widespread issue that they need to fix. It s'wild that in 2025 we still can t'just check the status online! Hoping you get through to someone soon and can get your son s'card reissued. Keep us posted on how the county office route works out for you!
one time i tried using ebt for hot chocolate at the starbucks in target and it didnt work but the bottles in the grocery part worked fine with ebt so yeah prepared = no, groceries = yes
Good to know! I'll stick to buying groceries with my EBT and use regular money for coffee treats. Learning something new every day with this program.
Just wanted to add that if you're looking for coffee alternatives you can buy with EBT, instant coffee, coffee beans, ground coffee, and even coffee creamers are all eligible! I get my coffee fix by buying a bag of ground coffee and some flavored creamers - way cheaper than Starbucks anyway. You can also buy tea bags, hot chocolate mix, and other drink mixes to make at home. The key is anything you have to prepare yourself at home is usually good to go with CalFresh benefits.
Thank you all so much for the helpful information! I just submitted our application online through BenefitsCal. I included all the info about my sister moving in and our current income situation. Hopefully it all goes smoothly! I'll update when I hear back about our eligibility.
Good luck! One last tip - after you apply, be sure to check your BenefitsCal account messages regularly. Sometimes they'll request additional verification documents through there rather than mailing you, and if you miss those requests, your application could be denied. The system should send you an email notification when you have new messages, but it doesn't hurt to log in and check occasionally.
Best of luck with your application! Just wanted to add that if you need any documents translated or have language barriers during the process, Kern County is required to provide interpretation services for free. Also, don't be discouraged if they ask for additional verification - it's pretty standard. They might want proof that your sister actually lives with you now (like a utility bill with her name, or a statement from you both confirming she's moved in). The whole process can take up to 30 days, but often it's faster. Keep us posted on how it goes!
This is really helpful advice! I didn't know about the interpretation services - that's good to know for future reference. Question about the proof of residency - would a text message thread or email between me and my sister about her moving in count as verification? Or do they need something more official? I'm trying to gather everything I might need ahead of time just in case they ask for it.
Text messages or emails can help support your case, but they usually want something more official. A signed statement from both of you declaring she moved in on [date] is often accepted. You could also use things like a copy of a lease amendment adding her name, mail delivery confirmation to your address with her name, or even a letter from a neighbor or family friend who can verify she moved in. The county workers are usually pretty reasonable about what they'll accept as long as it shows she's actually living there and not just visiting.
Norman Fraser
As someone who recently went through a similar situation in San Bernardino County, I wanted to share my experience to hopefully ease your worries! I leased a 2024 Toyota Corolla ($315/month) about 6 months ago while receiving CalFresh benefits, and everything went smoothly. Here's what I learned: - The lease itself won't affect your CalFresh eligibility at all - I reported it on my SAR7 under the "changes in household" section and included a copy of my lease agreement - My worker asked a few basic questions about why I needed the car (I'm also a gig worker - DoorDash), but it was just routine verification - My benefits stayed exactly the same The key is being proactive about reporting it and having documentation ready. Since you drive for Instacart, definitely keep some proof of that income/work arrangement to show the car is a necessity for your job. San Bernardino County gets a reputation for being difficult, but in my experience with this specific issue, they were actually pretty straightforward once I had the proper paperwork. Good luck with your new lease - sounds like you found a great deal that will help you keep working!
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Javier Torres
•This is really reassuring to hear from someone who just went through the exact same situation! The fact that your benefits stayed the same and the process was straightforward gives me a lot of confidence. I'm definitely going to go ahead with the lease - $299/month for reliable transportation that lets me keep my Instacart income is totally worth it. Thanks for taking the time to share your experience, it really helps to know what to expect with the paperwork and questions they might ask.
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Raul Neal
Just wanted to add my perspective as someone who's been on CalFresh in San Bernardino County for about 3 years now. I've had to make several vehicle-related reports during that time (had one car break down, got another one, then traded it in), and honestly the process has been pretty consistent each time. The most important thing I've learned is to always report changes even when you're not 100% sure if it's required - it's way better to over-communicate than to accidentally leave something out and have issues later. When I got my current car (financed, not leased), I reported it on my SAR7 and included my loan paperwork. The worker barely asked any questions about it during my next interview. One tip that might help: when you fill out your SAR7, write a brief note in the comments section explaining that the vehicle is necessary for your Instacart work. That way there's a clear paper trail showing it's work-related transportation, not just a luxury purchase. Sounds like you've already got good advice from others here, but I wanted to reassure you that San Bernardino County really isn't the nightmare some people make it out to be - they just want accurate information and proper documentation. You're doing the right thing by asking questions before making the decision!
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