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Has anyone had their CalFresh EBT benefits stolen recently? My account was emptied on February 14th and I filed a theft report at my county office on the 17th. I brought all my receipts, signed the EBT-2259 form, and the worker PROMISED it would be processed within 10 business days. It's now been over 2 weeks and nothing's been replaced. I called Monday and spoke to someone who told me I'd see the replacement funds by Wednesday. Now it's Thursday, still nothing on my card, so I called again today and some completely different worker told me they "haven't even opened my case yet" and couldn't tell me when it would be processed. I'm at my wit's end! My kids need food and I've already borrowed money from family that I can't pay back. Is there ANY way to get them to process this faster? I feel like I'm getting completely different answers every time I call. Does escalating to a supervisor actually help? Any advice appreciated!
Hey everyone, I just called the EBT hotline to check my balance and they said my April CalFresh allotment is still 'pending'. The rep couldn't tell me why or when it would be available. I'm confused because I thought emergency allotments ended years ago after the pandemic? Has anyone else seen their April benefits listed as 'pending'? Do they normally tell us when an emergency allotment is coming, or is this something different? My family is counting on these benefits and I'm worried they might be delayed or reduced. Usually my benefits are loaded on the 10th like clockwork.
For future reference, if your benefits are showing as 'pending' beyond your regular issuance date, you can also check BenefitsCal.com for any notices or tasks that might be waiting for you. They've improved the portal quite a bit in 2024-2025, and many notices that used to only go through postal mail now show up in your online account as well. This is especially useful for seeing if they need any verification documents from you.
That BenefitsCal site is GARBAGE though. Half the time I try to log in it says my account is locked, then I call and they say it's not locked. Or the documents I upload never show as received. They need to fix the WHOLE SYSTEM not just keep patching it!!
You're right that there are still technical issues with BenefitsCal, especially during high traffic periods. If you're having login problems, try accessing it very early morning (before 7am) or late evening (after 8pm) when the system load is lower. The document upload function has been particularly problematic, so I always recommend calling to confirm receipt of anything important you upload.
This is really helpful information from everyone! I'm dealing with the same issue - my April benefits have been showing as pending since the 2nd. I'm in San Bernardino County and my normal issuance date is the 15th, so I'm not quite at my regular date yet, but seeing "pending" instead of just waiting for the normal deposit date made me nervous. It sounds like this is a system-wide processing delay rather than individual case issues. I'm glad to hear some people's benefits have already loaded - gives me hope mine will come through soon too. Does anyone know if different counties process at different speeds, or is this all handled at the state level?
I went to the county office today to apply for General Relief since I lost my job last month and my savings are almost gone. The worker there suggested I might qualify for CalFresh too but I'm confused about the difference. Are the eligibility requirements similar? Does having a car disqualify me from CalFresh? I own my car (worth about $8,500) but it's my only way to get to job interviews. Also wondering if I can get both benefits at the same time or if I have to choose one? Sorry if these are dumb questions - first time dealing with this system and the pamphlets they gave me are confusing.
I was on GR for 9 months last year and it SUCKED. they make u do these stupid job search forms every week and if u miss ONE appointment they cut u off for like 30 days as "penalty" ๐ calfresh is way less drama just fill out the SAR7 every 6 months and recert once a year
Ugh that sounds awful. I'm definitely going to be looking for work but don't need the extra stress of missing an appointment and losing benefits. Is the SAR7 complicated to fill out?
The SAR7 is pretty straightforward. It's a semi-annual report where you update income, household changes, address changes, etc. The most important part is reporting income correctly and submitting paystubs if you're working. The form itself is about 2-3 pages and they'll mail it to you with instructions. There's also an option to complete it online through BenefitsCal now, which is easier.
Just wanted to add that you should definitely apply for CalFresh through BenefitsCal online if possible - it's way faster than going to the office in person. You can upload all your documents right there and track your application status. Since you have no income and only $300 in savings, you'll almost certainly qualify for expedited service (benefits within 3 days). Also, that $400 you're paying your sister absolutely counts as a shelter expense! Make sure to mention it because it increases your benefit amount. The county worker should help you figure out what documentation you need for that. Don't let the system overwhelm you - you're asking all the right questions and it sounds like you'll qualify for both programs. Good luck with your applications!
So I just got approved for CalFresh benefits last month and I'm still learning what I can buy. Today I was shopping at Target with my EBT card and was wondering - can I use my CalFresh benefits to buy coffee from the Starbucks inside the store? I know hot prepared food usually isn't covered, but since it's inside Target and they share the same checkout system, does that make a difference? Anyone have experience with this? Thanks!
one time i tried using ebt for hot chocolate at the starbucks in target and it didnt work but the bottles in the grocery part worked fine with ebt so yeah prepared = no, groceries = yes
Just wanted to add that if you're looking for coffee alternatives you can buy with EBT, instant coffee, coffee beans, ground coffee, and even coffee creamers are all eligible! I get my coffee fix by buying a bag of ground coffee and some flavored creamers - way cheaper than Starbucks anyway. You can also buy tea bags, hot chocolate mix, and other drink mixes to make at home. The key is anything you have to prepare yourself at home is usually good to go with CalFresh benefits.
Hi everyone, I'm a bit confused about this Summer EBT program (Sun Bucks?) I've been hearing about for 2025. My son is 4 years old and started preschool last fall. We're currently receiving CalFresh benefits for our household. Does anyone know if he would qualify for the Summer EBT program? I keep hearing different things from other parents. Some say preschoolers don't qualify, others say they do if the preschool participates in a meal program? I don't want to miss out if he's eligible! Thanks for any help.
I just wanted to share that in my experience, following up with the county office BEFORE summer starts makes a huge difference. Last year, families who proactively checked their children's eligibility status in May were able to resolve issues before the benefit distribution started. Those who waited until July or August to check often missed out because of the backlog of requests. So definitely call your CalFresh office soon to verify your son's status!
Just wanted to add that you can also check if your preschool participates in the federal meal programs by looking them up on the California Department of Education's website. They have a searchable database of schools that participate in the National School Lunch Program. This might save you a phone call and give you the info right away! The database is usually pretty up-to-date, and if your son's preschool is listed there, he should definitely qualify for Summer EBT as long as you're on CalFresh.
StarSailor
UPDATE: I called this morning right when they opened and asked for a theft claims specialist (as suggested here). I specifically mentioned I needed an "urgent review based on household hardship with minor children" and got transferred to someone who actually seemed to know what they were talking about! She found my EBT-2259 form in the system, said it hadn't been processed yet, but that she would expedite it due to having children in the household. She said I should see the replacement benefits within 3 business days! I also applied for Emergency Expedited Services as a backup. Will update again when/if I get my benefits replaced. Thank you all for the advice!!!
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Sophia Bennett
That's amazing news! So glad you were able to get through to someone who actually knew what they were doing. The specific language really does make a difference - "urgent review based on household hardship with minor children" is way better than just saying it's an emergency. Fingers crossed you get your benefits back within those 3 days! And smart move applying for Emergency Expedited Services as backup too. Thanks for updating us - this thread is going to help so many people dealing with the same issue.
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