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anyone else feel like were trapped in a kafka novel dealing with TWC? 😅
More like a nightmare lol. TWC should stand for Total Waste of Crap 🤣
18d
Fr tho. It's like they purposely make it confusing just to mess with us.
16d
Hey OP, which documents did you submit for proof of work? I'm about to do mine and wanna make sure I get it right the first time.
I submitted my last two pay stubs and a letter from my previous employer. Better to give them more than they ask for, I figured.
19d
Smart move. Thanks for the info!
16d
Quick question - does anyone know if requesting a payment affects your claim balance? I'm trying to make my benefits last as long as possible.
Yes, each payment you request reduces your overall claim balance. It's a set amount you're approved for when you first file.
1M
Ah, got it. Thanks for clarifying! Guess I'll have to budget carefully.
28d
PSA: If you're having trouble with the online system, try using a different browser or clearing your cache. Solved my issues when Chrome kept glitching out.
Anyone else feel like they need a law degree to understand half the stuff in those unemployment letters? 🤣
For real! I had to google like every other word last time I got one 😅
1M
PSA: If you're having trouble getting through on the phone, try reaching out through social media. I DMed them on Twitter and actually got a response pretty quickly!
PRO TIP: Document EVERYTHING. Every call, every letter, every online interaction. It'll help if you need to appeal or prove you've been trying to resolve the issue.
This!!! 💯 Saved my butt when they tried to say I hadn't been claiming regularly
1M
guys im so stressed. rent is due next week and i still havent gotten any payments. what do i do???
Talk to your landlord asap. Some are willing to work out payment plans during these times
1M
thx for the suggestions. gonna look into both of those options rn
1M
Has anyone had any luck contacting their state representative about TWC issues? I've heard sometimes they can help push things through.
I tried this! My rep's office was actually pretty helpful. They couldn't fix everything, but they did get TWC to call me back within a week.
1M
Which rep did you contact? I'm in Austin and could use some help.
1M
Guys, I know it's frustrating, but please remember the TWC staff are probably overwhelmed too. My cousin works there and says they're understaffed and dealing with way more claims than usual. Doesn't excuse the bad service, but maybe explains it a bit.
Nice try, TWC PR team 🙄
1M
Lol I wish. Just trying to add some perspective. Trust me, I'm just as annoyed with them as everyone else.
1M
Anyone else feel like were living in a kafka novel? The bureaucracy is insane
LOL for real. Sometimes I think it would be easier to decipher ancient hieroglyphics than navigate this system 😂
1M
Pro tip: if you can't get through on the phone, try faxing. Yes, faxing. Sounds ancient but it worked for me!
What year is it? 1995? 📠😂
1M
I know right? But hey, if it works, it works! 🤷♂️
1M
lmao welcome to the club 🤡 been trying to get my claim sorted for 2 months now. this system is a joke
Have you checked if there's any scheduled maintenance or known issues with the website? Sometimes they post updates on their social media accounts.
Good idea, I'll check their Twitter. Didn't even think of that!
1M
Pro tip: document EVERYTHING. Every call, every letter, every online interaction. You never know what might be important later.
This!!! 👆 Cannot stress this enough. Saved my butt during my appeal.
1M
Anybody else think its ridiculous we gotta jump through all these hoops just to get what we're entitled to? The system is rigged against us, I swear.
Come on, it's not that bad. They just need to verify everything to prevent fraud. It sucks, but it's necessary.
1M
Found the TWC employee 🙄
1M
I heard they just updated the system last week. Might be some bugs they're still working out. Keep an eye on the unemployment office's social media for any announcements about website issues.
Classic government efficiency 🙄 Update the system and break everything in the process.
1M
Ikr? 🤦♂️ But at least they're trying to improve... I guess?
1M
Pro tip: Take screenshots of the error messages. If you end up having to call (which you probably will), having those can help the rep understand what's going on faster.
Andre Dubois
am i the only 1 who thinks its ridiculous we have to jump through all these hoops just to get whats owed to us? the whole systems broken af 🤬
0 coins
CyberSamurai
Preach! 🙌 It's like they make it hard on purpose or something.
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11d
Zoe Alexopoulos
It's a feature, not a bug. They hope people will just give up and go away. 🙄
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10d
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Jamal Carter
Hey, just wanted to send some positive vibes your way. I know it's tough, but hang in there. This too shall pass. ❤️
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