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Carmen Ortiz

Where to file unemployment in Washington - confused about the process

I just got laid off last week and I'm totally lost about where I'm supposed to file for unemployment benefits. I've been searching online but there's so many different websites and I'm not sure which one is the official one for Washington state. Do I go to the WorkSource office in person or is everything done online now? I heard someone mention something about SecureAccess Washington but I don't know if that's right. Can someone point me in the right direction? I really need to get this filed soon because bills are piling up.

You need to file online through the Washington Employment Security Department (ESD) website. Go to esd.wa.gov and look for the 'Apply for Benefits' link. You'll need to create a SecureAccess Washington (SAW) account if you don't already have one. Don't go to WorkSource for filing - that's for job search assistance.

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Thank you! So I don't need to visit any office in person? Everything can be done online?

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Exactly - the whole initial application is online. You only need to visit offices for specific issues like appeals or if you have problems with your claim.

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You need to go to the official Washington ESD website at esd.wa.gov to file your initial claim. Don't use any third-party sites that might charge you fees. The process is free through the state website. You'll need your Social Security number, driver's license, and employment history for the past 18 months including employer names, addresses, and dates of employment.

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Thank you! Should I file right away or wait a few days? My last day of work was yesterday.

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File as soon as possible. Your benefit year starts the week you file, not when you lost your job, so waiting just delays your benefits.

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Make sure you have all your documents ready before you start the application. You'll need your Social Security number, driver's license, and employment history for the last 18 months including employer names, addresses, and dates worked.

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Good point - I should gather all that info first. Do I need pay stubs too?

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Pay stubs aren't required for the initial application, but having them handy can help if you need to verify income amounts.

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The Washington ESD online system can be really confusing at first. You'll create an account through SecureAccess Washington (SAW) which is the state's login portal, then that gets you into the unemployment system. Make sure you have all your employer info ready because the system times out if you take too long.

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This happened to me! I had to start over three times because I kept getting timed out while looking up my old employer addresses.

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Exactly! Write everything down before you start the application. Also have your bank account info ready if you want direct deposit.

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Just a heads up - the Washington ESD phone system is absolutely terrible if you need to call them. I spent weeks trying to get through when my claim got stuck in adjudication. Thankfully I found Claimyr (claimyr.com) which helped me actually reach an agent. They have a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Saved me so much frustration trying to call on my own.

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How does that work exactly? Do they call for you or something?

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They help you get through the phone queue system more efficiently. Way better than spending hours on hold or getting disconnected.

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I struggled with this same issue last month. Kept calling Washington ESD but could never get through - always busy signals or got disconnected after waiting on hold for hours. Finally found this service called Claimyr at claimyr.com that actually got me connected to a real person at Washington ESD within minutes. They have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. Saved me so much frustration trying to get answers about my claim.

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How much does something like that cost? I'm already strapped for cash being unemployed.

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It's worth checking out their site for details, but honestly after spending weeks trying to reach Washington ESD on my own, it was a lifesaver for getting my questions answered quickly.

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The key thing is to file online at esd.wa.gov, not by phone unless you absolutely have to. Phone filing takes much longer and the lines are always jammed. When you file online, you'll get a confirmation number - write that down! You'll need it to check your claim status later.

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What happens after I file? How long before I hear something back from Washington ESD?

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You should get a determination letter within 7-10 days telling you if you're approved and what your weekly benefit amount will be. Then you start filing weekly claims.

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The Washington ESD website can be confusing at first but once you get used to it it's pretty straightforward. The hardest part is usually waiting for your claim to be processed if it goes into adjudication.

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What's adjudication? Should I be worried about that?

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It's just when they need to review your claim for any issues. Could be anything from verifying your identity to checking your reason for separation from work. Most claims go through without problems.

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make sure you have your separation reason ready too. if you were laid off thats different than if you quit or got fired. washington esd will ask specific questions about why your employment ended

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I was laid off due to company downsizing. Do I need any paperwork from my employer?

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A layoff notice or severance letter can help, but it's not required. Washington ESD will contact your employer directly to verify the separation reason.

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File as soon as possible! Benefits are backdated to when you file, not when you were laid off. So if you wait a week, you lose a week of benefits.

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Oh wow, I didn't know that! I'll file today then.

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Actually that's not entirely accurate - there's a one week waiting period anyway so you won't get paid for your first week regardless.

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One thing they don't tell you upfront - you have to keep filing weekly claims every week even while your initial claim is being processed. I made the mistake of thinking I should wait until I got approved, but you're supposed to keep certifying from the very first week.

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When do the weekly claims start? The same week I file or the following week?

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You can file your first weekly claim the Sunday after you file your initial claim. So if you file your initial claim today, you'd file your first weekly claim this coming Sunday.

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That's correct. Weekly claims are always filed on Sundays for the previous week, and you can file them online starting at 6 AM.

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I filed mine last month and it was pretty easy. The website walks you through each step. Just make sure you answer all the questions accurately because they will verify everything.

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How long did it take for you to get your first payment?

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About 3 weeks total, but that included the waiting week. Some people get paid faster if their claim doesn't need review.

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Make sure you keep filing your weekly claims even if your initial claim is still being processed! I made that mistake and it delayed my benefits.

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Weekly claims? What are those?

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After you file your initial claim, you have to file a weekly claim every week to certify that you're still unemployed and actively looking for work. You can't get paid without filing these.

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Washington ESD is such a nightmare to deal with... took me 6 weeks to get my first payment last year because they kept asking for more documentation. Make sure you upload everything they ask for immediately or your claim will get stuck in adjudication hell.

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What kind of documentation do they usually ask for?

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ID verification, proof of work authorization, sometimes pay stubs or tax forms. Just depends on your situation but they love to ask for more paperwork.

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The system is so confusing honestly. I wish they would simplify it. But yeah like everyone said, start at esd.wa.gov and follow the prompts.

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At least it's better than trying to call them. I've been on hold for hours before just to get hung up on.

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That's exactly why I used Claimyr when I needed to talk to someone. So much easier than dealing with their phone system directly.

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Also heads up - you'll need to register with WorkSource Washington for the job search requirements. That's a separate website (workSourcewa.com) but it's mandatory. You have to log job search activities every week when you file your weekly claim.

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How many job searches do you have to do per week?

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It's typically 3 job search activities per week, but it depends on your situation. Could be applications, networking, career counseling, etc.

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The exact requirement will be in your determination letter, but 3 per week is standard for most people.

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I'm going through this process right now too. Filed my claim 2 weeks ago and still waiting to hear back. The website says it can take up to 3 weeks for a determination, which seems crazy when people need money for rent and groceries.

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That's really stressful. Have you been able to get any updates on your claim status?

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I can see it's 'under review' when I log into my account, but that's about it. No way to get more details without calling, and we all know how that goes.

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Been there! When I was trying to get updates on my claim status after filing, I couldn't reach anyone at Washington ESD no matter what time I called. Someone here recommended Claimyr and I was skeptical at first, but they actually got me through to an agent who explained exactly what was happening with my claim. Way better than sitting on hold for hours just to get disconnected.

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I might have to look into that. This waiting game is killing me financially.

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I totally get it. Check out their demo video to see how it works - it's at https://youtu.be/7DieNd3C7zQ. At least then you know what you're getting into.

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Quick tip: take screenshots of everything when you file online. The system glitches sometimes and you might need proof that you submitted something. I learned this the hard way when my weekly claim disappeared and I had to refile it.

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Good advice! Should I print out the confirmation page when I file my initial claim?

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Yes, definitely print or save a PDF of the confirmation page with your claim number. You'll reference that number a lot.

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Don't forget you might be eligible for the extra $25 per week if you qualify for the additional benefits program. Not everyone knows about this but it's worth checking when you file.

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What's the additional benefits program? I haven't heard of that.

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There are various additional benefit programs in Washington depending on your situation - training benefits, disaster benefits, etc. The system will check your eligibility automatically when you file.

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Make sure your mailing address is correct in the system! I moved recently and forgot to update it, so all my correspondence from Washington ESD went to my old address. Caused a huge delay in my claim processing.

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Can you update your address after you file the initial claim?

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Yes, you can update it in your online account, but it's easier to get it right from the start. Any address changes can sometimes trigger additional verification requirements.

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The whole system is so outdated and confusing. Why can't they just streamline this process like other states have done? It shouldn't be this complicated to get unemployment benefits when you lose your job through no fault of your own.

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I agree it's frustrating, but at least Washington's benefit amounts are higher than a lot of other states. Still doesn't excuse the poor system design though.

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Higher benefits don't mean much if you can't actually access them because the system is broken half the time.

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For what it's worth, once you get through the initial filing process and your claim is approved, the weekly filing becomes pretty routine. It's just that first hurdle that's the worst part of dealing with Washington ESD.

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That's somewhat reassuring. I'm just worried about making a mistake on the initial application.

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Just take your time and double-check everything. You can always call to make corrections later, though getting through by phone is its own challenge.

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Last thing - keep records of all your job search activities from day one, even before you file your claim. Washington ESD can audit your job search log at any time and you need to have documentation ready.

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What kind of records should I keep for job searches?

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Company names, contact info, dates, job titles you applied for, method of contact. WorkSource Washington has templates you can use to track everything.

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The WorkSource system actually tracks some of this automatically if you apply through their job board, which makes it easier.

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I had a friend who used that Claimyr service mentioned earlier when she couldn't get through to Washington ESD about her stuck claim. She said it was actually pretty straightforward - they just handle the calling part so you don't have to sit on hold forever. Might be worth considering if you run into issues after filing.

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Thanks for all the help everyone. I'm going to file today and hopefully it goes smoothly.

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Good luck! Feel free to come back here if you have questions during the process. Most of us have been through it and are happy to help.

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Don't forget you'll need to register with WorkSource for the job search requirements once your claim is approved. That's separate from filing the initial claim though.

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Job search requirements? What do I need to do?

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You'll need to log job search activities and maintain a work search log. They'll explain all the requirements once your claim is processed.

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I'm going through the same thing right now. Lost my job two weeks ago and just filed yesterday. The application took about 30 minutes to complete.

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That's not too bad. Did you run into any problems with the website?

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Not really, just had to look up some old employer information. The site saved my progress when I needed to step away.

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Whatever you do, don't try to file over the phone unless you absolutely have to. The online system is way faster and less frustrating.

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Agreed. I made the mistake of trying to call first and wasted a whole day on hold.

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Same here. The online application is definitely the way to go for initial filing.

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Just to clarify - you create your account at SecureAccess Washington first, then use that login to access the ESD unemployment system. It's all connected.

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Got it, so SAW is like the gateway to all Washington state services?

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Exactly! You'll use the same login for unemployment, taxes, and other state services.

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Been there, it's stressful when you first get laid off. Just take it step by step and you'll get through the process. The hardest part is usually the waiting.

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Thanks for the encouragement. I'm definitely feeling overwhelmed right now.

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Hang in there. Once you get the first payment everything feels more manageable.

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Pro tip: screenshot or write down your confirmation number when you submit your application. You'll need it if you have to call them later about your claim.

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Good thinking! I'll make sure to save that.

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And keep records of everything - application date, confirmation numbers, any correspondence. It all helps if there are issues.

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The Washington ESD website has a good FAQ section too if you get stuck on any part of the application. Covers most common questions.

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I'll check that out before I start filing. Thanks!

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Yeah the FAQ is actually pretty helpful. Wish I'd read it before filing mine.

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If you run into any technical issues with the website, try a different browser or clear your cache. Their system can be finicky sometimes.

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I'll keep that in mind. Hopefully the site cooperates when I file.

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I had to switch from Chrome to Firefox to get the application to work properly. No idea why but it did the trick.

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Once you file your initial claim, you should get a letter in the mail within a few days with more information about your benefits and next steps.

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How long should I wait before I start worrying if I don't get the letter?

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I'd give it about a week. Mail can be slow sometimes. You can also check your account online for updates.

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Don't stress too much about making mistakes on the application. You can usually fix minor errors later if needed.

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That's reassuring. I was worried about messing something up.

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Just be as accurate as possible but don't overthink every detail. The important thing is getting it filed.

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Good luck with your application! The process seems overwhelming at first but it's really not that complicated once you dive in.

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Thank you everyone! This has been so helpful. I feel much more confident about filing now.

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You've got this! Let us know if you run into any other issues.

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One more thing - if your claim gets complicated and you need to reach ESD by phone, definitely consider using Claimyr. I wish I'd known about it earlier in my claim process. Would have saved me tons of time and frustration.

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I'll bookmark that site just in case. Hopefully I won't need to call at all!

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Smart to have a backup plan. Their phone system really is terrible to deal with on your own.

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