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Emma Bianchi

What is overpayment unemployment - Washington ESD sent me a confusing notice

I got this letter from Washington ESD yesterday saying something about 'overpayment unemployment' and I'm completely lost. The notice mentions I might owe money back but I don't understand what that even means. I've been collecting unemployment for 8 weeks now and I thought everything was fine. I reported my work hours correctly every week on my weekly claims. Can someone explain what overpayment unemployment actually is? I'm scared they're going to make me pay back thousands of dollars I don't have.

An overpayment happens when Washington ESD determines you received more unemployment benefits than you were eligible for. This can occur for several reasons - unreported work income, errors in your weekly claims, or if they later find you weren't eligible for certain weeks. The notice should specify exactly why they think you were overpaid and for which weeks.

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The letter is really confusing and doesn't give much detail. It just says 'overpayment determination' and mentions weeks 12-16 of this year. How do I figure out what went wrong?

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You should call Washington ESD to get the specific details about why those weeks were flagged. They can explain exactly what triggered the overpayment determination.

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Ugh, this happened to me too last year. Washington ESD said I was overpaid $2,100 because I supposedly didn't report some part-time work correctly. Even though I was sure I did everything right, it took months to sort out.

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Did you have to pay it back? That's what I'm worried about - I can't afford to pay back thousands right now.

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I had to appeal it and eventually they reduced the amount, but yes I did end up owing some money. You can usually set up a payment plan though.

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Before you panic, you should try calling Washington ESD to get clarification. I know their phone lines are always busy, but I recently discovered this service called Claimyr that helps you get through to ESD agents much faster. Check out claimyr.com - they have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. It's way better than sitting on hold for hours.

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I've been trying to call for two days and can't get through. I'll check out that Claimyr thing, thanks!

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Is Claimyr legit? I'm always suspicious of services that say they can help with government stuff.

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Yeah it's legitimate - they just help you get through the phone queue faster. You still talk directly to ESD agents, they just make the calling process less frustrating.

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Overpayments usually fall into two categories: fraud and non-fraud. Non-fraud overpayments are typically due to errors or misunderstandings, while fraud overpayments involve intentional misrepresentation. The penalties and repayment terms are different for each type.

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How can I tell which type mine is? The letter doesn't say anything about fraud.

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If it doesn't mention fraud, it's likely a non-fraud overpayment. These are usually easier to appeal and have more flexible repayment options.

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Same thing happened to me but it was because I got a small severance payment that I forgot to report. They said I was overpaid for 3 weeks. The whole system is so confusing - how are we supposed to know every little detail?

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I didn't get any severance, so that's not my issue. Did you have to pay it all back at once?

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No, they let me set up a payment plan. I think they deduct a percentage from future benefits if you're still collecting unemployment.

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whatever you do don't ignore it!! my friend ignored an overpayment notice and they ended up garnishing his wages later when he got a job. the amount kept growing with penalties too

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Oh god, that's terrifying. I definitely won't ignore it. I just need to understand what I'm dealing with first.

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That's good advice - ignoring it will only make things worse. Washington ESD has various collection methods if overpayments aren't addressed.

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You mentioned you reported your work hours correctly - double check that against your pay stubs. Sometimes there are discrepancies in reporting dates vs pay dates that can trigger overpayment determinations. ESD might have received wage information from your employer that doesn't match what you reported.

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That's a good point. I worked a few shifts during those weeks but I'm pretty sure I reported them correctly. I'll go back and check my records.

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Also check if you reported gross wages vs net wages. It should always be gross wages before taxes and deductions.

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The Washington ESD website has a section about overpayments that explains the different types and your rights. You typically have 30 days to request a hearing if you disagree with the determination. Don't wait too long to respond.

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30 days from when? From the date on the letter or from when I received it?

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Usually from the date on the letter. Check the notice carefully - it should specify the deadline for appeals.

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I used to work for a company that handled unemployment claims and overpayments are super common. Most of the time it's just a misunderstanding or timing issue with wage reporting. The key is to respond quickly and provide documentation to support your case.

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What kind of documentation should I gather? I have my pay stubs and my weekly claim confirmations.

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Pay stubs are good, also any emails or correspondence with your employer about work schedules. If you kept a log of your work hours, that helps too.

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This is exactly why I hate the unemployment system - they make it so complicated and then blame you when something goes wrong. How are regular people supposed to navigate all this bureaucracy?

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I feel you on that. The whole system is designed to be confusing. But getting mad won't help solve the overpayment issue.

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I'm frustrated too but I just need to figure out how to fix this situation.

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Make sure you keep copies of everything you send to Washington ESD. I had an overpayment case where they claimed I never submitted my appeal, but I had proof I faxed it. Document everything!

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Good advice. I'll make copies of everything and maybe send stuff certified mail too.

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Certified mail is smart. Also email if they accept electronic submissions - you'll have timestamps and delivery confirmations.

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I'm dealing with a similar situation right now. Got an overpayment notice for $1,800 and I'm trying to use that Claimyr service someone mentioned earlier to get through to ESD. The regular phone lines are impossible.

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How's Claimyr working for you? I'm thinking about trying it since I can't get through normally.

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Much better than calling on my own. I actually got through to someone yesterday and they explained exactly why I was flagged for overpayment.

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Check if you have any union resources or legal aid organizations in your area. Some offer free help with unemployment appeals and overpayment cases. Don't assume you have to handle this alone.

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I'm not in a union but I'll look into legal aid. Do they really help with unemployment stuff?

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Yes, many legal aid organizations have programs specifically for unemployment issues. It's worth a phone call to ask.

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One thing that helped me was creating a timeline of exactly when I worked, when I got paid, and when I filed my weekly claims. Sometimes the dates don't line up the way you think they do.

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That's smart. I'll make a timeline and see if I can spot any discrepancies.

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Also include any holidays or weeks when your pay schedule might have been different. Those can cause reporting confusion.

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just want to say hang in there. overpayment notices are scary but most of the time they can be resolved. worst case you'll have to pay some back but there are payment plans and options

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Thanks for the encouragement. I'm trying not to panic but it's hard when you don't understand what's happening.

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If you do end up owing money, ask about waiver options. In some cases, Washington ESD will waive overpayments if you can prove it would cause financial hardship and the overpayment wasn't your fault.

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I didn't know that was an option. How do you prove financial hardship?

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Usually with bank statements, bills, and documentation of your expenses vs income. Each case is different though.

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Has anyone mentioned checking your employer's quarterly wage reports? Sometimes employers report wages incorrectly to ESD, which can trigger overpayment determinations. It might not be anything you did wrong.

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How would I check that? Do I contact my employer or Washington ESD?

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You can request wage information from ESD to see what your employer reported. If there's a discrepancy, your employer might need to file a correction.

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I went through this whole overpayment nightmare last year. Turned out my employer had reported my wages under the wrong quarter, which made it look like I was working more than I actually was during certain weeks. Once we got that corrected, the overpayment was removed.

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That gives me hope that it might just be an error. How long did it take to get resolved?

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About 2 months total, but most of that was waiting for my employer to submit the correction. The actual review by ESD was pretty quick once they had the right information.

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For what it's worth, I've used Claimyr twice now for different ESD issues and it's been worth it both times. Way less stressful than trying to get through on your own. Their video demo really shows you what to expect.

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I think I'm going to try it. The regular phone system is just too frustrating and I need answers about this overpayment.

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Same here - I finally got through to ESD using Claimyr and got my adjudication issue resolved. Sometimes you just need to talk to an actual person.

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