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Ravi Malhotra

Why do I owe unemployment money to Washington ESD - confused about overpayment notice

I just received a letter from Washington ESD saying I owe them $2,800 in unemployment benefits that I apparently wasn't supposed to get. I'm completely confused because I followed all the rules when I was filing my weekly claims last year. I reported my part-time work hours correctly and answered all the questions honestly on my claims. The letter mentions something about 'overpayment due to wages not reported' but I definitely reported everything. Has anyone else gotten one of these notices? I don't understand how this happened and I definitely can't afford to pay back almost $3,000 right now.

This is actually pretty common with Washington ESD. Sometimes their system doesn't properly match up the wage information they get from employers with what you reported on your weekly claims. Did you keep copies of your weekly claim submissions? You'll want to gather all your documentation before you do anything else.

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I have some of my weekly claim confirmations saved but not all of them. Should I be worried if I can't find every single one?

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Don't panic - Washington ESD should have records of all your claims in their system. You can request copies of your claim history if needed for an appeal.

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Same thing happened to my brother last year. Turned out his employer reported his wages late to the state and it looked like he hadn't reported them on his claims. He had to appeal it and eventually got it sorted out.

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How long did the appeal process take? I'm really stressed about this whole situation.

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I think it took about 3 months total but he didn't have to pay anything back in the end. Definitely worth fighting if you know you reported correctly.

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You need to act fast on this. Washington ESD overpayment notices usually give you 30 days to request an appeal. Don't wait - even if you're not sure you want to appeal, at least call them to understand exactly what they think you did wrong. I tried calling the regular number but couldn't get through after hours of trying. Someone on here mentioned claimyr.com which actually got me connected to an agent who could explain my situation. They have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works.

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I've been trying to call Washington ESD for two days straight and can't get through. Is that claimyr thing legit?

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Yeah it worked for me. I was skeptical at first but I was desperate to talk to someone about my overpayment notice. Got connected within like 20 minutes.

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Never heard of claimyr but anything is better than sitting on hold for 4 hours just to get disconnected.

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WASHINGTON ESD IS THE WORST. They send these overpayment notices like candy and half the time they're wrong. I got one for $1,500 that took me 6 months to fight. The system is completely broken and they know people will just pay rather than deal with the bureaucracy.

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That's so frustrating. Did you eventually get it resolved or did you have to pay?

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I fought it and won but it was a nightmare. Had to get payroll records from my old employer and everything. The whole system is designed to screw people over.

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Check the specific weeks they're claiming you were overpaid. Sometimes it's just a few weeks where there was a discrepancy, not your entire claim period. That might help you narrow down what happened.

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Good idea. The letter mentions specific dates but I haven't gone through them carefully yet. I was too freaked out when I first read it.

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Yeah take a deep breath and go through it systematically. Compare those weeks to your own records of what you reported and what you actually earned.

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Also make sure you understand the difference between gross and net pay. Some people report their take-home pay instead of gross earnings and that can cause problems with Washington ESD calculations.

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Oh no... I think I might have reported my net pay instead of gross on some weeks. Is that what causes overpayments?

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It definitely can. Washington ESD wants your gross earnings before taxes and deductions. If you reported net pay, you might have been eligible for more UI benefits than you should have gotten.

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This is exactly why so many people get overpayment notices. The weekly claim form isn't super clear about gross vs net.

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Whatever you do, don't ignore the notice. Even if you can't pay it back right away, you need to respond. Washington ESD can take your tax refunds and garnish wages if you just let it slide.

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They can garnish wages?! I definitely need to deal with this ASAP then.

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Yes they have a lot of collection powers. But if you set up a payment plan or successfully appeal, you won't have to deal with that.

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Just want to follow up - I used claimyr to get through to Washington ESD about my overpayment issue and the agent was actually really helpful. She walked me through exactly what triggered the overpayment and helped me understand what documentation I needed for my appeal. Way better than trying to figure it out on my own.

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How much does claimyr cost? I'm already stressed about owing money, don't want to spend more if I don't have to.

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It was worth it for me just to get clarity on what Washington ESD actually wanted. Less stressful than guessing and potentially messing up my appeal.

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You might also want to check if your employer reported your wages correctly to Washington ESD. Sometimes employers mess up the timing or amounts and it creates these discrepancies.

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How would I check that? Do I need to contact my old employer directly?

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You can request your wage records from Washington ESD to see what they have on file. Then compare that to your own pay stubs.

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been there, the overpayment thing is scary but usually there's a logical explanation. take your time going through everything before you panic

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Thanks, I'm trying to stay calm but $2,800 is a lot of money for me right now.

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totally understand. even if you do owe something, they usually work with you on payment plans

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One more thing - if you do decide to appeal, make sure you understand what type of appeal you're filing. There are different procedures for different types of overpayments. A Washington ESD agent can help you figure out which form you need.

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This is all so complicated. I wish the original letter explained things better instead of just demanding money.

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Yeah Washington ESD notices are pretty intimidating. That's why talking to an actual person can be so helpful for understanding your options.

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If it makes you feel better, I successfully appealed an overpayment notice last year. The key is having good documentation and being able to explain your side clearly. Don't let them bully you into paying if you honestly believe you followed the rules.

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That does make me feel a little better. What kind of documentation did you need for your appeal?

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Pay stubs, copies of my weekly claims, and a detailed timeline of my work hours during the weeks in question. The more organized you are, the better.

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I hate to say it but Washington ESD makes a lot of mistakes with these overpayment determinations. They're dealing with so much volume that errors are pretty common. Don't assume they're right just because they sent you an official-looking letter.

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That's actually reassuring. I was feeling like I must have done something really wrong.

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Nope, their computer systems flag things automatically and sometimes they're wrong. That's why the appeal process exists.

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Just make sure you respond within the deadline even if you're still gathering information. You can always submit additional documentation later but you can't get back appeal rights if you miss the initial deadline.

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Good point. I'll submit something even if I don't have everything perfectly organized yet.

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Exactly. Better to get something filed on time than to have a perfect appeal that's too late.

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Another person recommending claimyr here - I was in a similar situation with an overpayment notice and couldn't get through to Washington ESD on my own. The service got me connected to someone who could actually look at my account and explain what happened. Turns out my employer had reported some wages under the wrong quarter which made it look like I hadn't reported them.

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Wow that's exactly the kind of thing I'm worried about. Did you have to pay anything back in the end?

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Nope, once they corrected the wage reporting it all balanced out. Sometimes it really is just a clerical error on their end.

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The whole overpayment system is designed to be confusing and scary so people will just pay up without questioning it. Don't let them intimidate you if you genuinely believe you reported everything correctly.

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This is so true. I almost paid an overpayment notice without appealing because I was too overwhelmed to fight it.

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That's exactly what they're counting on. Knowledge is power - understand your rights and use them.

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If you're really sure you reported everything correctly, definitely appeal. I see too many people pay money they don't actually owe because they're afraid to challenge Washington ESD. The worst thing that can happen is they uphold the overpayment and you're back where you started.

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You're right, I have nothing to lose by appealing if I truly believe I followed the rules.

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Exactly. And who knows, you might discover the mistake was on their end all along.

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Keep us updated OP! I'm curious how this turns out. There are probably other people in similar situations who could benefit from knowing what you learn.

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I will definitely update once I get some answers. Thank you everyone for all the advice and support!

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Good luck! You've got this. The fact that you're asking questions and gathering information shows you're handling it the right way.

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