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Benjamin Carter

How to pay back unemployment overpayment to Washington ESD?

I just received a notice from Washington ESD saying I owe $2,800 in unemployment benefits that I apparently wasn't supposed to receive. The letter mentions something about 'improper payments' but I'm honestly confused about what I did wrong. I reported all my part-time work like I was supposed to. Now they want me to pay this back and I'm not sure what my options are. Can I set up a payment plan? Do I have to pay it all at once? Has anyone dealt with this before?

You definitely have options for repayment. Washington ESD usually allows payment plans if you can't pay the full amount immediately. You can call them to set up monthly payments, or there should be information on the notice about how to request a payment plan. Don't ignore it though - they can garnish your wages or take it from future benefits if you don't respond.

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Thanks for the info. The notice says I have 30 days to respond. Should I call them or is there an online form?

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Both options work, but calling might be faster for setting up a payment plan. The online forms can take a while to process.

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same thing happened to me last year, ended up owing $1,900. they let me pay $150 a month which was manageable. just call and explain your situation, they're usually reasonable about payment plans

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That's reassuring. How long did it take you to get through to someone when you called?

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honestly it was a nightmare, probably called 50 times before getting through. took like 3 weeks

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Before you agree to any payment plan, you should definitely appeal the overpayment determination first. You mentioned you reported your part-time work correctly - if that's true, you might not actually owe anything. The appeal process can take a while but it's worth it if you think the overpayment notice is wrong.

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I didn't even know I could appeal it. How do I do that?

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There should be appeal instructions on the notice you received. You typically have 30 days from the date of the notice to file an appeal. You'll need to explain why you think the determination is incorrect.

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I had to deal with calling Washington ESD constantly about my overpayment issue and it was incredibly frustrating. After weeks of busy signals and getting disconnected, I found this service called Claimyr (claimyr.com) that actually gets you through to ESD agents. They have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. It was a lifesaver for getting my payment plan sorted out.

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Never heard of that service before. Does it actually work?

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Yeah it worked for me. Got through to an agent in about 20 minutes instead of calling for hours. They help you navigate the phone system and get connected to the right department.

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WASHINGTON ESD IS THE WORST!! They sent me an overpayment notice for $3,200 and when I finally got through to someone they couldn't even explain why I owed it. The whole system is broken and they just randomly send these notices to collect money.

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I feel your frustration but there's usually a reason for overpayments. Did you keep records of what you reported each week?

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Of course I kept records! That's why I'm so mad about this whole thing.

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You can also request a waiver of the overpayment if you can prove it wasn't your fault. Like if Washington ESD made an error or gave you wrong information. The waiver form is pretty detailed though and you need good documentation.

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I didn't know about waivers either. Where do I find that form?

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It should be on the Washington ESD website under forms, or you can request it when you call. It's called an overpayment waiver request.

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whatever you do dont just ignore it like my brother did. they ended up taking his tax refund and garnishing his wages at his new job. cost him way more in the long run

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Wow that's scary. I definitely won't ignore it. Going to call them this week.

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They can definitely do that. Washington ESD has pretty broad collection powers for overpayments.

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I'm dealing with the same thing right now. Got a notice for $2,100 and I'm trying to figure out if I should appeal or just set up payments. The whole process is so confusing and stressful.

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If you think the overpayment is wrong, definitely appeal first. You can always set up a payment plan later if the appeal doesn't work out.

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That makes sense. I just don't want to make things worse by appealing if I'm wrong.

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For payment plans, they usually want you to pay it off within 12-24 months depending on the amount. The minimum payment is usually around $25-50 per month. Just make sure you stick to whatever plan you agree to or they'll start collection action.

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That's helpful to know. $25-50 a month would be doable for me.

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Yeah just be realistic about what you can afford. They'd rather get steady payments than nothing at all.

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Check your weekly claim history online to see if you can figure out where the overpayment came from. Sometimes it's obvious like if you reported income wrong or forgot to report something. That can help you decide whether to appeal or not.

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Good idea. I'll log into my account and review everything.

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Yeah the online account shows all your payments and any issues they flagged. It might give you more details than the notice.

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I tried using that Claimyr service someone mentioned earlier and it actually worked great. Took about 30 minutes to get connected to an agent who helped me understand my overpayment and set up a payment plan. Way better than trying to call on my own.

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How much does it cost to use that service?

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It's worth it for the time and frustration it saves. Check their website for current pricing.

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Make sure you get everything in writing when you set up a payment plan. I had an agreement over the phone but they claimed later they never received it. Had to start the whole process over again.

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That's a good point. I'll make sure to get written confirmation of any agreement.

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Yeah, save emails, reference numbers, anything they give you. The left hand doesn't always know what the right hand is doing over there.

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Has anyone had success with hardship deferrals? I know they sometimes postpone collection if you're in financial hardship. Might be worth asking about if you're really struggling.

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I think those are rare but possible. You'd probably need to show documentation of your financial situation.

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Yeah it's not easy to get but worth asking about if you literally can't afford any payments right now.

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UPDATE: I finally got through to Washington ESD using that Claimyr service and got my payment plan set up. $75 a month for 36 months. The agent was actually pretty helpful once I got connected. Thanks everyone for the advice!

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That's great! I'm going to try calling them next week. Did you end up appealing the overpayment or just accepting it?

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I decided to just accept it and focus on getting a manageable payment plan. The agent explained where the overpayment came from and it made sense.

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dont forget that if you dont pay they can also offset future unemployment benefits if you ever file again. so its not just about current collection, it affects you later too

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I hadn't thought about that. Another good reason to get this resolved properly.

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Yeah they definitely will take it from future benefits. I've seen it happen to people.

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The interest and penalties can add up too if you don't address it quickly. Washington ESD charges interest on unpaid overpayments, so the longer you wait the more you'll owe.

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Good to know. I'm definitely going to call them this week and get this sorted out.

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Smart move. Better to deal with it now than let it snowball.

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Thanks for posting this question. I've been avoiding dealing with my own overpayment notice but reading all these responses has motivated me to finally call Washington ESD and work something out.

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Glad it helped! We're all in this together trying to figure out this system.

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Exactly. At least I know I'm not the only one dealing with this stuff.

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One more tip - if you do appeal, keep filing your weekly claims during the appeal process if you're still unemployed. Don't let the overpayment issue stop you from getting benefits you're entitled to.

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That's a good point. I'm back to work now but good to know for others reading this.

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Yeah, appeals can take months so you don't want to miss out on current benefits while waiting.

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Final thought - keep detailed records of all your interactions with Washington ESD about this overpayment. Dates, times, who you talked to, what was discussed. It can be really helpful if there are any disputes later.

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Absolutely. I'm starting a file with all the paperwork and will document every conversation.

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Smart approach. Having good records saved me when they tried to claim I never made a payment that I actually did make.

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This thread has been super helpful. I had no idea there were so many options for dealing with overpayments. I thought I just had to pay it all back immediately.

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Same here! I was panicking when I first got the notice but now I feel like I have a plan.

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Yeah, knowledge is power when dealing with these government agencies.

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