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Brianna Schmidt

What disqualifies you from unemployment - Washington ESD denied my claim

Washington ESD just denied my unemployment claim and I'm completely confused about what disqualifies you from unemployment benefits. I was laid off from my warehouse job after 2 years but they're saying I'm not eligible. The letter mentions something about 'voluntary quit' but I was definitely laid off due to budget cuts. Has anyone else dealt with this? I thought getting laid off automatically qualified you for UI benefits. What are the main things that disqualify you from unemployment in Washington?

There are several main categories that can disqualify you from unemployment benefits in Washington. The most common ones are: 1) Being fired for misconduct (like violating company policy, theft, or repeated tardiness), 2) Quitting without good cause (you generally need to have a work-related reason to quit), 3) Not being able and available to work (like if you're on vacation or can't accept full-time work), 4) Not actively searching for work or not meeting the job search requirements, and 5) Refusing suitable work without good cause. What specific reason did they give you in the letter?

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The letter mentions something about 'voluntary quit without good cause' but I had to leave because my supervisor was creating a hostile work environment. I documented everything but maybe I didn't present it right?

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Hostile work environment can qualify as good cause but you need solid documentation. Did you file complaints with HR or management before quitting? Washington ESD looks for evidence that you tried to resolve the issue first.

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There are several things that can disqualify you from unemployment benefits in Washington. The main ones are: voluntary quit without good cause, being fired for misconduct, not being able and available for work, refusing suitable work, or not meeting the work/wage requirements. If you were truly laid off, this sounds like an error on Washington ESD's part.

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That's what I thought! I definitely didn't quit voluntarily. How do I prove I was laid off and not fired for misconduct?

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You'll need documentation from your employer - termination letter, layoff notice, or HR records. If you don't have those, contact your former employer's HR department immediately.

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There are several reasons Washington ESD can disqualify you from UI benefits. The most common ones are: being fired for misconduct, quitting without good cause, not being able and available for work, refusing suitable work, or not meeting the work search requirements. What exactly did the denial letter say? The reason code should give you more specific information about why they denied your claim.

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The letter mentions something about 'separation from employment' but it's really confusing. I didn't quit - they said business was slow and had to cut staff. Does that count as being fired for misconduct?

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No, being laid off due to slow business is not misconduct. That should actually qualify you for benefits. There might be something else going on with your claim. Did you have any attendance issues or write-ups before they let you go?

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I was late a few times in my last month but nothing major. Maybe that's what they're calling misconduct?

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I've been through this nightmare before with Washington ESD. They're super strict about the 'good cause' requirements. Even if you have legitimate reasons for quitting, they want to see that you exhausted all other options first. It's frustrating because sometimes staying in a toxic job situation isn't realistic, but that's how they see it.

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This is exactly why the system is broken. They expect people to stay in abusive situations just to qualify for benefits they've already paid into.

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I agree it's unfair, but that's the reality we're dealing with. The good news is you can appeal the decision if you have documentation.

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this happened to my cousin last year, washington esd mixed up his file with someone else who quit. took months to sort out

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Oh no, that's exactly what I'm worried about. How did he get it fixed?

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had to appeal and provide tons of paperwork. also had to get his old boss to write a letter explaining the layoff

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Had a similar issue last year and spent weeks trying to get through to Washington ESD to explain my situation. The phone lines are always busy and when you do get through, you get rushed off the call. Finally found this service called Claimyr that helped me actually reach a real person at ESD who could review my case properly. Check out claimyr.com - they have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. Made all the difference in getting my disqualification overturned.

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How much does something like that cost? I'm already tight on money since I'm not getting benefits.

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It's worth it compared to losing weeks or months of benefits. The main thing is it actually gets you connected to someone who can help instead of just getting busy signals all day.

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Don't give up! Disqualifications can often be appealed if you have the right documentation. For hostile work environment claims, Washington ESD wants to see things like: written complaints to supervisors or HR, doctor's notes if the stress affected your health, witness statements from coworkers, emails or texts showing the problematic behavior, and evidence that you tried to resolve it internally first. The key is showing you had no reasonable alternative but to quit.

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I have some emails and I did talk to HR once, but I didn't get anything in writing from them. Is that going to hurt my case?

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Not necessarily. Document that HR conversation as best you can remember - date, time, who you spoke with, what was discussed. Every piece of evidence helps build your case.

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You should definitely appeal this decision! I had a similar situation where Washington ESD initially denied me and it turned out to be a mistake. The appeal process isn't too complicated but you only have 30 days from the date on your denial letter to file it. Don't wait around - that deadline is firm.

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How do I file an appeal? Is there a specific form I need to use or can I just call them?

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You can file online through your SecureAccess Washington account or mail in the appeal form. The online option is faster. Make sure you explain exactly what happened with your job separation and why you think the denial was wrong.

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You need to appeal this decision ASAP. Washington ESD has strict deadlines for appeals - usually 30 days from the date of the determination letter. The main disqualifications include: quitting without good cause, discharge for misconduct, not actively seeking work, refusing suitable employment, or fraud. Since you were laid off, none of these should apply.

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I just got the letter yesterday so I'm still within the timeframe. Do I need a lawyer for the appeal?

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Not necessarily, but you'll want to gather all your documentation first. Employment contract, layoff notice, any emails about the layoff, etc.

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I've been fighting Washington ESD for weeks trying to get through to someone about my claim status. The phone system is absolutely terrible - I've tried calling dozens of times and either get disconnected or stuck on hold for hours. Recently discovered this service called Claimyr (claimyr.com) that actually gets you connected to Washington ESD agents. They have a demo video at https://youtu.be/7DieNd3C7zQ showing how it works. Might be worth checking out if you need to speak to someone about your disqualification.

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Interesting, I hadn't heard of that. Have you actually used it successfully?

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Yes, got through to an agent in about 20 minutes instead of the usual 3+ hour wait times. They were able to explain exactly what was happening with my claim.

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How much does something like that cost though? I'm already tight on money waiting for benefits.

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wait what about if you get fired for attendance issues? my friend got let go because she was late a few times due to childcare problems and they denied her unemployment too

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Attendance issues can be tricky. If it's due to circumstances beyond your control (like childcare emergencies), that might not be considered misconduct. But if it's a pattern of being late without valid reasons, Washington ESD might see that as misconduct that disqualifies you.

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that seems harsh especially for parents who don't have backup childcare options

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Another thing to watch out for is the work search requirements. Even if you qualify initially, you can lose benefits if you don't do enough job searches each week or if you turn down a suitable job offer. Washington ESD is pretty strict about tracking this stuff now.

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How many job searches do you need to do per week in Washington?

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It's typically 3 job search activities per week, but it can be higher depending on your situation. You need to log them in the WorkSourceWA system too.

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THE WASHINGTON ESD SYSTEM IS BROKEN!!! They disqualify people left and right for no reason. I got disqualified because they said I wasn't actively job searching but I was applying to 3 jobs per week like required. These people have no clue what they're doing.

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That's frustrating, but did you keep detailed records of your job search activities? Washington ESD requires specific documentation.

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YES I kept records! They still denied it. The whole system is designed to deny claims and save money.

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The 'able and available' requirement trips up a lot of people too. If you're going to school, traveling, have transportation issues, or can only work certain hours, Washington ESD might decide you're not truly available for work. It's stricter than most people realize.

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What if you can only work certain shifts because of medical reasons? Wouldn't that be discrimination?

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Medical restrictions are different - you'd need documentation from a doctor. But if you just prefer certain hours without a valid reason, that could be an issue.

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I got disqualified once because they said I didn't report income correctly from a side gig. Even small amounts of income need to be reported when you file your weekly claims. They don't mess around with that stuff - they consider it fraud if you don't report it properly.

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Oh no, I did some freelance work while I was employed. Do I need to report that even though it was before I filed for unemployment?

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You only need to report income for the weeks you're claiming benefits. But make sure you report it correctly when you do your weekly claims if you're still doing any freelance work.

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Before you appeal, I'd suggest trying to get through to someone at Washington ESD to clarify what the issue actually is. Sometimes these denials happen because of missing information or miscommunication with your former employer. I used Claimyr.com recently to get connected with an agent - they have this system that calls you back when an agent is available instead of waiting on hold forever. There's a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works.

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Is that one of those services that charges you? I'm already broke from not having unemployment benefits.

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They do charge a fee but it was worth it for me since I was able to get my issue resolved in one call instead of trying for weeks to get through on my own. Sometimes you have to invest a little to get your benefits flowing again.

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I've heard of Claimyr but never tried it. Might be worth it if you're really stuck and can't get through to Washington ESD any other way.

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Drug testing failures will also disqualify you, and so will being fired for theft or other criminal behavior at work. Washington ESD takes misconduct pretty seriously - they want to make sure benefits only go to people who lost their jobs through no fault of their own.

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What about if you fail a drug test but you have a medical marijuana card?

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That's a gray area that's still being worked out legally. You'd probably want to appeal and get legal advice on that specific situation.

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The tardiness thing you mentioned could definitely be why they denied you. Washington ESD considers repeated tardiness as misconduct even if you weren't formally written up for it. Your employer probably reported that when they responded to your claim. Did you keep track of when you were late and the reasons why?

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I don't have exact records but it was maybe 3-4 times in my last month. I had car trouble and my babysitter fell through a couple times. Are those considered good reasons?

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Transportation and childcare issues can sometimes be considered beyond your control, especially if they were temporary situations. You'll want to document all of this for your appeal and show that these weren't ongoing problems throughout your employment.

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What exactly did your termination paperwork say? Sometimes employers classify layoffs incorrectly or there's miscommunication between the employer and Washington ESD about the reason for separation.

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I didn't get any formal paperwork actually. My supervisor just told me and 5 other people that we were being laid off due to budget cuts. Should I have gotten something in writing?

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Yes, you should have received written notice. Contact your former employer immediately and request documentation of the layoff. This is crucial for your appeal.

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ugh the washington esd system is so frustrating!! they deny people for the stupidest reasons and then make you jump through hoops to appeal. i got denied initially too even though i was clearly laid off due to covid. took me 2 months to get it sorted out

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Same here! They seem to deny first and ask questions later. It's like they're hoping people will just give up and not appeal.

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exactly! and good luck trying to get someone on the phone to explain anything. the whole system is designed to frustrate you into giving up

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The appeal process is really important if you think you were wrongly disqualified. You only have 30 days from the date of the disqualification letter to file an appeal, so don't wait. I've seen people win appeals even when their initial claim was denied.

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How do you file an appeal? Is it complicated?

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You can do it online through your eServices account or mail in a written request. The key is explaining why you disagree with their decision and providing any supporting documents.

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Been through this exact situation. Other common disqualifications include: not earning enough wages in your base period, being a student without meeting specific criteria, being self-employed, or having a work authorization issue. But layoffs should definitely qualify you for benefits.

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I worked full-time for 2 years so wages shouldn't be an issue. Really sounds like they made an error.

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Definitely sounds like an error. Make sure to emphasize in your appeal that this was a layoff due to business reasons, not any fault of your own.

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For anyone reading this thread, here's a complete list of what can disqualify you from Washington ESD unemployment benefits: 1) Fired for misconduct 2) Quit without good cause 3) Not able and available for work 4) Refusing suitable work offers 5) Not actively searching for work 6) Not reporting work or earnings 7) Fraud or misrepresentation 8) Not meeting base period wage requirements. Each situation is evaluated individually so even if one of these applies, you might still have grounds for appeal.

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This is really helpful! I didn't know there were so many different reasons they could deny you. What counts as 'misconduct' exactly?

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Misconduct includes things like theft, violence, drug/alcohol use at work, repeated violations of company policy, excessive unexcused absences, and willful disregard of employer interests. The key word is 'willful' - it has to be intentional bad behavior, not just poor performance or isolated mistakes.

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I'm dealing with something similar right now. Got denied because they said I 'abandoned my job' but I was actually in the hospital for a week and couldn't call in properly. Now I'm trying to gather medical records to prove I had good cause. This whole process is exhausting.

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Medical emergencies should definitely qualify as good cause! Make sure you get all your hospital records and any documentation from your doctor about why you couldn't work or communicate with your employer.

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Yeah I'm working on getting all that together. It's just frustrating that they assume the worst and make you prove everything after the fact.

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wait can you get disqualified for being a student? im taking night classes while working

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Students can face restrictions, but if you're working and available for full-time work, it usually doesn't disqualify you. The key is being able and available for work.

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ok good because i really need these benefits if i lose my job

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Document everything for your appeal! I had a similar issue where Washington ESD incorrectly classified my separation. I had to provide: termination letter from employer, witness statements from coworkers, email correspondence about the layoff, and my work history. Won the appeal but it took 3 months.

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Three months?! I can't wait that long for benefits. Did you get back pay for the whole period?

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Yes, got back pay for the entire period once the appeal was approved. But those 3 months were really tough financially.

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Been fighting Washington ESD for months over my disqualification. The system is set up to deny first and ask questions later. But like others mentioned, if you can actually get through to talk to someone who knows what they're doing, you might have better luck getting it resolved.

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Have you tried that Claimyr service someone mentioned earlier? I'm getting desperate trying to reach anyone at ESD.

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Actually just signed up for it yesterday after seeing it mentioned here. Anything's better than calling 200 times a day and getting nowhere.

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One thing people don't realize is that your former employer has to respond to Washington ESD's request for information about why you left. Sometimes employers exaggerate or misrepresent what happened to avoid their unemployment taxes going up. That's why it's so important to appeal if you think the decision is wrong - you get a chance to tell your side of the story at the hearing.

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Wait, employers can just lie about why they fired you? That doesn't seem fair.

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They're not supposed to lie but they can certainly present things in a way that favors their position. That's why you need to be prepared with your own documentation and witnesses if necessary.

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This is why I always keep my own records of any disciplinary actions or problems at work. You never know when you might need to defend yourself later.

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Another thing that disqualifies people is not registering with WorkSourceWA or not meeting the work search requirements. You have to prove you're actively looking for work and document your job search activities.

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I registered with WorkSourceWA right after I was laid off and have been applying to jobs. This really does sound like they made a mistake about my separation reason.

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If you can't get through to Washington ESD by phone, that Claimyr service mentioned earlier is actually legit. My brother used it when he was having issues with his weekly claims getting stuck. Sometimes you just need to talk to a human to sort these things out quickly.

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I'm definitely considering it. The phone system is impossible and I need to get this resolved fast.

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Yeah, especially for something like this where they clearly made an error, talking to an agent directly can save you weeks of back and forth.

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If you do decide to appeal, make sure you request copies of all the documents Washington ESD used to make their decision. You have the right to see what your employer told them and any other evidence they considered. This information can help you prepare your case for the hearing.

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How do I request those documents? Is there a specific process for that?

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You can request them when you file your appeal or call Washington ESD separately to ask for them. They're required to provide you with copies of everything in your file that was used to make the determination.

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Don't forget about the earnings requirements too. Even if you qualify in other ways, you need to have earned enough in your base period to qualify for benefits. And if you haven't worked enough recently, that could be why you're disqualified.

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How much do you need to have earned? I only worked part-time for the last year.

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It depends on your total earnings in your base period. Washington ESD has a calculator on their website to help you figure out if you meet the earnings requirement.

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Just want to add that even if your initial claim is denied, you should continue to file your weekly claims if you appeal. If you win your appeal, you can get back pay for all the weeks you were denied. But if you don't file the weekly claims, you forfeit those weeks even if you win.

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Good point! I made that mistake once and lost out on 3 weeks of benefits even though I won my appeal.

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Yeah it's one of those things they don't make clear but it's really important. Keep filing even if you're not getting paid yet.

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OP, based on what you've described, I think you have a good chance with an appeal. Being late a few times due to car trouble and childcare issues probably doesn't rise to the level of misconduct, especially if it wasn't a pattern throughout your employment. The fact that your employer said they were cutting staff due to slow business supports your case that this was a layoff, not a firing for cause.

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Thanks, that makes me feel more hopeful. I'm going to start gathering all my documentation and file the appeal this week.

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Good luck! Don't let them intimidate you. You have rights and you deserve to have your case heard fairly.

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I used to work for Washington ESD and I can tell you that a lot of initial denials get overturned on appeal. The initial determination is often made with limited information and the hearing gives you a chance to present the full picture. Don't give up if you think the decision was wrong.

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That's really encouraging to hear from someone who worked there! What percentage of appeals would you say are successful?

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I don't have exact statistics but from what I observed, probably around 40-50% of appeals result in the original decision being reversed or modified. It really depends on the specific circumstances and how well prepared the claimant is.

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Another option if you're having trouble getting through to Washington ESD is to contact your state representative's office. They sometimes have direct lines to the unemployment office and can help escalate issues. I know someone who got their claim resolved that way after months of trying.

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Really? I didn't know legislators could help with unemployment issues. That's good to know for the future.

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Yeah, constituent services is part of their job. They can't guarantee results but they can sometimes get your case looked at by someone with more authority to make decisions.

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I'm going through the appeal process right now after being denied for 'job abandonment' when I was actually laid off. The hearing is scheduled for next month. Has anyone been through one of these hearings? What should I expect?

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I had a hearing last year. It was conducted by phone and was pretty informal. The judge asks questions and gives both you and your employer a chance to present your case. Make sure you have all your documents organized and be prepared to explain exactly what happened.

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Thanks! Did your employer show up to the hearing or was it just you?

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My employer sent a representative. They asked about my attendance and performance but I was able to show that my layoff was due to budget cuts, not my performance. I won the appeal and got all my back pay.

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Just a heads up - if you're planning to get help reaching Washington ESD, I've had good luck with Claimyr recently when I needed to check on my pending adjudication. Way better than sitting on hold for hours or having the call drop. The callback system they use actually works and saved me tons of time trying to get answers about my claim status.

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How quickly did they get you connected? I've been trying to reach Washington ESD for two weeks about my job separation issue.

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It took about 2 hours from when I submitted my request to when I got the callback. Much better than the endless busy signals and dropped calls I was getting before.

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Immigration status can also affect eligibility. If you're not authorized to work in the US, you won't qualify for unemployment benefits. Washington ESD verifies work authorization as part of the application process.

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What about people on work visas?

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Work visa holders can potentially qualify if they meet all other requirements and are authorized to work. It depends on the specific type of visa and circumstances.

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Sometimes the disqualification is just temporary too. Like if you're not available for work because you're caring for a sick family member, you might be disqualified for those weeks but can resume benefits once you're available again.

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That's good to know. I was worried this was permanent. My situation with the hostile work environment was definitely temporary.

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Right, and that's why the appeal is so important. You can present evidence that you had good cause and potentially get those denied benefits paid out.

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One more thing - make sure you're not missing any deadlines. Washington ESD has strict timelines for everything, and missing a deadline can automatically disqualify you even if you otherwise qualify. Always respond to their requests for information quickly.

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This is so stressful. There are so many ways to mess up and lose your benefits.

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I know it's overwhelming, but most people do qualify if they follow the rules. The system just has a lot of safeguards to prevent fraud.

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If anyone's still struggling to get help from Washington ESD directly, I had success with Claimyr too. They actually got me through to someone who could explain exactly why I was disqualified and what I needed to do to fix it. Worth checking out if you're stuck in phone tree hell like I was.

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I think I'm going to try that. This thread has been really helpful but I still need to talk to someone at ESD about my specific situation.

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Good luck! The main thing is don't give up. A lot of disqualifications can be resolved if you have the right information and can actually reach someone who can help.

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Does anyone know if there's a difference between being laid off and being terminated for business reasons? I'm worried Washington ESD might see them as different things.

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They're essentially the same thing for unemployment purposes - both refer to job separation due to employer business needs rather than employee misconduct or voluntary quitting.

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Thanks, that's reassuring. The terminology can be confusing.

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Make sure you understand the difference between disqualification and denial. Disqualification means you can't receive benefits at all, while denial might just mean they need more information or documentation.

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The letter says 'disqualified' so I think it's the more serious one. But maybe the appeal process can change that?

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Yes, appeals can absolutely overturn disqualifications if they were made in error. Focus on proving the layoff was due to business reasons.

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this is why i hate the unemployment system. they make it so hard to get benefits even when you deserve them. good luck with your appeal op

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Thanks, I'm definitely going to fight this. It's just frustrating when you're already stressed about losing your job.

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One more disqualification reason people don't always think about - if you're receiving other types of compensation like severance pay, vacation payout, or pension benefits, it might affect your eligibility or benefit amount.

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I didn't get any severance or vacation payout unfortunately. Just got laid off with no compensation.

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That actually helps your case then - shows it was a straightforward layoff without any complicating factors.

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Been dealing with Washington ESD for years and the key is persistence. If you know you were laid off and not fired for cause, keep fighting it. They make mistakes all the time but rarely admit it without being forced to through appeals.

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That's encouraging to hear from someone with experience. I'm definitely not giving up on this.

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Good attitude. Just make sure you file that appeal within the deadline and gather all your documentation first.

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Quick question - if you win your appeal, do you get benefits from the original claim date or from when the appeal is approved?

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If the appeal overturns the disqualification, you typically get back pay from your original claim date, assuming you were otherwise eligible during that time.

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That's good to know, thanks!

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Just wanted to add - if you need help reaching Washington ESD for your appeal or questions, that Claimyr service people mentioned really does work. Used it myself when I was dealing with an overpayment issue. Sometimes you just need to talk to an actual person instead of trying to navigate their website or automated system.

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I'm definitely looking into it. At this point I need all the help I can get to sort this out quickly.

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Yeah, for something like this where there's clearly been an error, getting on the phone with an agent is usually the fastest way to resolution.

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Update us on how your appeal goes! These kinds of posts help other people who run into similar issues with Washington ESD.

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Will do! Thanks everyone for all the advice and support. Feeling much more confident about fighting this now.

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