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Fatima Al-Suwaidi

Washington ESD asking about factors that cause unemployment in my interview - what should I say?

I have a phone interview with Washington ESD next week about my unemployment claim and they said they want to discuss 'factors that cause unemployment.' I'm not sure what they're looking for here. I was laid off when my company downsized but I'm worried they think I quit or got fired for cause. Should I prepare specific examples? What kind of factors are they actually asking about - like economic reasons, personal reasons, or something else? I don't want to say the wrong thing and mess up my claim.

They're probably asking about the circumstances of your job separation to determine if you qualify for benefits. Since you were laid off due to downsizing, that's involuntary separation which is good. Just be honest about what happened - company restructuring, lack of work, position eliminated, etc. They want to make sure you didn't quit without good cause or get terminated for misconduct.

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That makes sense. I have the layoff notice from HR so I can reference that. Should I mention that other people were laid off too?

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Yes, definitely mention it was part of a larger layoff. That clearly shows it wasn't performance-related.

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In my experience they ask about broader economic factors too - like industry changes, seasonal work patterns, technology replacing jobs, stuff like that. They're trying to categorize the type of unemployment for their statistics.

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Really? I thought it was just about whether you qualified or not. Didn't know they cared about the bigger picture.

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Yeah, Washington ESD tracks unemployment trends and reasons. It helps with workforce planning and federal reporting.

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If you're having trouble reaching Washington ESD to clarify what they want to discuss, I found this service called Claimyr that helps people get through to unemployment offices. Check out claimyr.com - they have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. Might be worth it if you need to ask specific questions before your interview.

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Thanks, I'll look into that. It would be nice to get some clarification beforehand instead of going in blind.

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Never heard of that service but honestly anything that helps with Washington ESD phone calls sounds useful. Those wait times are brutal.

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Common factors they ask about: company closure, layoffs, reduction in force, seasonal end of work, lack of work, plant relocation, position elimination. If any of those apply to your situation, be prepared to explain the details.

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Mine was definitely reduction in force. The whole department got cut when they consolidated operations.

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That's textbook involuntary separation. You should be fine as long as you explain it clearly.

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ugh why do they make everything so complicated??? cant they just look at your employer's report and see you were laid off? why all these interviews and questions

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Sometimes the employer report is unclear or there's conflicting information. The interview helps them get the full story directly from you.

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i guess but its so stressful when you already lost your job

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They might also ask about personal factors - like if you had to quit for health reasons, family care, unsafe working conditions, harassment, etc. These can sometimes qualify as 'good cause' for leaving voluntarily.

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Oh I didn't know you could quit and still get benefits in some situations. Good to know for future reference.

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Yeah but the bar is pretty high for proving good cause. Usually needs documentation.

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I had one of these interviews last year. They asked about my industry (retail), whether it was seasonal work, if there were economic factors affecting the business, and what led to my specific job ending. Pretty straightforward once you know what they're looking for.

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How long did the interview take? I'm trying to plan my day around it.

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About 15-20 minutes. Just be ready to explain your situation clearly and have any paperwork handy.

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Economic factors they care about: recession impacts, trade/tariff effects, automation, outsourcing, market changes, consumer demand shifts. If your company cited any of these as reasons for the layoff, mention it.

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This is really helpful. My company specifically mentioned market changes in their announcement so I'll bring that up.

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Perfect. Having specific business reasons makes your case stronger and shows it wasn't about your performance.

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Are you sure you need to overthink this? If you were laid off due to downsizing just say that. They're not trying to trick you, they just need to document the reason for unemployment.

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You're probably right. I tend to overthink these things when I'm stressed about money.

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Totally understandable. Job loss is stressful enough without worrying about interviews too.

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If you're still worried about the interview, you could try calling Washington ESD to ask what specific information they need. Though good luck getting through - I used that Claimyr service someone mentioned earlier and it actually worked. Worth the cost to avoid sitting on hold for hours.

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I might try that. Getting some guidance beforehand would definitely ease my anxiety about this interview.

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Same here, used Claimyr when I couldn't get through normal channels. Pretty straightforward process.

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They might ask about structural vs cyclical unemployment factors too. Structural is like when your skills become obsolete or your industry shrinks permanently. Cyclical is temporary economic downturns. Sounds like yours is more structural if they're consolidating operations permanently.

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Yeah, they're not reopening the department. It's gone for good as far as I know.

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That's definitely structural unemployment then. Nothing you could have done to prevent it.

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Personal experience: they asked me about technological factors since my job got automated. Also asked about geographic factors - like if the work moved to another location I couldn't follow. Just be honest about whatever applies to your situation.

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Technology wasn't a factor for me but the geographic thing might be relevant. They moved some operations to another state.

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Definitely mention that. Shows the job elimination was due to business decisions beyond your control.

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Don't forget about institutional factors - like government regulations, policy changes, industry standards that might have affected your employer. If your company mentioned any of this stuff in their layoff announcement, it's worth bringing up.

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Good point. My employer mentioned some regulatory changes that increased their costs.

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That's exactly the kind of institutional factor they'd want to document. Shows it wasn't about individual performance.

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I'm dealing with a similar interview situation but for a different reason. Has anyone had experience with Washington ESD asking about voluntary quit factors? Like if you left for health reasons or harassment?

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Yeah, I had to quit for health reasons and they approved my claim. You need medical documentation though.

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For harassment you usually need HR documentation or witness statements. The bar is pretty high for good cause quits.

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They'll probably categorize your unemployment type for reporting purposes. Common categories: lack of work, business closure, position abolished, seasonal layoff, plant relocation, etc. Since yours was downsizing/consolidation, it'll likely be 'lack of work' or 'position abolished'.

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That makes sense. I guess they need to track these things for statistics and planning purposes.

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Exactly, helps them understand unemployment trends and allocate resources for job training programs.

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Quick tip: have your layoff paperwork ready during the interview. They might ask for specific dates, your last day worked, whether you got severance, etc. Being prepared with exact details makes you look organized and honest.

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Good advice. I'll gather all my paperwork tonight so I have everything in front of me during the call.

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Also have your pay stubs handy in case they ask about your wages. Sometimes they verify benefit amounts during these calls.

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If you're really anxious about this, remember that Washington ESD wants to approve legitimate claims. They're not trying to deny benefits to people who were genuinely laid off. Just be honest and straightforward about what happened.

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Thanks, I needed to hear that. I've been psyching myself out thinking they're looking for reasons to deny my claim.

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Totally normal to feel that way when you're stressed about money. You'll do fine - layoffs due to downsizing are pretty cut and dried cases.

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Last thing - if they ask about factors contributing to unemployment in your industry or region, don't worry if you don't know everything. They're not testing your economic knowledge. Just share what you know about your specific situation and company.

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That's reassuring. I was worried I'd need to be an expert on economic trends or something.

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Nope, they just want your perspective as someone who experienced the job loss firsthand. Your personal experience is valuable data for them.

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Update us after your interview! Would be helpful to know what they actually asked so others can prepare for similar situations.

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Will do! Thanks everyone for all the helpful advice. Feeling much more prepared now.

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Good luck! And remember if you need to reach Washington ESD again for any reason, that Claimyr service is there as an option.

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