How to track my Washington ESD unemployment card in the mail - need help

The unemployment debit cards are issued by KeyBank for Washington ESD. You should have gotten a tracking number when your claim was approved, but if not you can call KeyBank customer service at 866-295-2955. They can tell you the status of your card shipment.

ugh same thing happened to me!! i was calling washington esd for days trying to figure out where my card was and they kept saying it was mailed but couldn't tell me anything else. so frustrating when you need the money

You can also request a replacement card if it's been more than 10 business days. KeyBank will expedite it for a fee but sometimes Washington ESD will cover the cost if there was a processing delay on their end.

Make sure you didn't move recently without updating your address with Washington ESD. That's a common reason cards get lost in the mail.

I work for the post office and we've been having issues with mail delivery times. A lot of stuff is getting delayed 1-2 weeks beyond normal timeframes. Your card might just be stuck somewhere in the system.

Once you get your card, you can set up text alerts for when payments are deposited. Makes it easier to track your weekly benefits.

If you're really desperate for the money, you might be able to get Washington ESD to do a direct deposit instead, but you'd have to talk to them about canceling the card first.

CHECK YOUR SPAM FOLDER! I almost missed my card notification email because it went to spam. The email has tracking info and everything.

Two weeks isn't that unusual honestly. Mine took 12 business days and I was freaking out too. The waiting is the worst part when you're counting on that money.

You can also check if your neighbors got it by mistake. Happened to my friend - the mailman delivered it to the wrong apartment number.

When you do get your card, write down the customer service number somewhere safe. You'll need it if you ever have issues with the card or need to check your balance.

I had to wait 3 weeks for mine and then when it finally came the envelope was all beat up. Make sure to check that the card actually works when you get it - mine was damaged and I had to get a replacement.

the washington esd website should show your payment method somewhere in your account. if it shows the card was issued you know they at least processed it on their end

Try calling early in the morning like 8 AM when KeyBank opens. That's when you're most likely to get through quickly instead of being on hold forever.

I used Claimyr to get through to Washington ESD when my card was delayed and they were able to confirm it had been mailed and give me the tracking info that somehow never made it to my email. Worth trying if you can't get answers from KeyBank.

Just an FYI - once you activate your card you can access your account online at www.key2benefits.com to track transactions and stuff. Helpful for budgeting your unemployment payments.

Hope you get it soon! The waiting is awful but it almost always shows up eventually. Keep us posted on what KeyBank says.

If all else fails and you need emergency assistance while waiting for the card, some food banks and assistance programs can help tide you over. Just a thought if bills are really pressing.

I went through the exact same thing last month! My card took 16 business days to arrive and I was panicking about rent too. Definitely call KeyBank first thing in the morning - they were actually really helpful and could tell me exactly when it shipped and the expected delivery date. Also, if you have a regular mail carrier, try catching them on their route and ask if they've seen anything from KeyBank. Mine actually remembered delivering it to my neighbor by mistake! The waiting is so stressful when you're counting on that money, but hang in there - it will come.

I'm going through this exact same situation right now! Got approved 10 days ago and still no card. Reading through all these responses is making me feel so much better - I thought I was the only one dealing with this. The postal delays explanation makes a lot of sense given how slow mail has been lately. I'm definitely going to call KeyBank tomorrow morning at 8 AM like someone suggested. It's so stressful when you're depending on that money for basic expenses. Thanks everyone for sharing your experiences and tips!