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How to sign up for unemployment benefits through Washington ESD - step by step help needed

I just got laid off from my retail job last week and need to figure out how to sign up for unemployment benefits. I've never done this before and the Washington ESD website is pretty confusing. Can someone walk me through the actual process? Do I need to have certain documents ready before I start? Also wondering how long it takes to get approved and when I'd start receiving payments. Any help would be really appreciated since I'm already stressing about bills.

First thing you need to do is create an account on SecureAccess Washington (SAW) if you don't already have one. That's your gateway to all Washington state services including unemployment. Go to secureaccess.wa.gov and set up your account with your SSN and personal info. Once you have that, you can access the Washington ESD website to file your initial claim.

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Thanks! Do I need to have my W-2s or pay stubs ready when I apply?

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Yes definitely have your employment history for the last 18 months ready - employer names, addresses, dates worked, and reason for separation. You'll also need your SSN, driver's license, and direct deposit info if you want benefits deposited directly.

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First thing you need to do is go to esd.wa.gov and create an account. You'll need your Social Security number, driver's license, and employment history for the last 18 months including employer names, addresses, and dates worked. Make sure you have your last pay stub too since they'll ask about your wages.

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Thanks! Do I need the exact addresses of all my previous employers or just the company names?

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Exact addresses if you have them, but if not just get as close as you can. They use this info to verify your work history with employers.

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The whole application process took me about 45 minutes when I did it last year. Make sure you apply as soon as possible because there's a waiting week before you can start collecting benefits. Also, your first payment won't come until about 2-3 weeks after you file if everything goes smoothly.

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2-3 weeks?? I was hoping it would be faster than that. Do they tell you right away if you're approved?

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They'll send you a determination letter within about a week, but the actual money takes longer to process. Hang in there!

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The actual application process is pretty straightforward once you get started. Log into your SAW account, navigate to the Washington ESD section, and look for 'File a New Claim' or 'Apply for Benefits'. The online application will walk you through each step. Make sure you answer all questions honestly and completely - any mistakes can delay your claim processing.

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How long does it usually take to get approved after you apply?

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If everything goes smoothly, you should get a determination letter within 1-2 weeks. However, if there are any issues or questions about your eligibility, your claim might go into adjudication which can take several weeks longer.

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Just a heads up - if you run into problems reaching Washington ESD by phone during the application process (which happens A LOT), I recently discovered this service called Claimyr at claimyr.com that helped me get through to an actual agent. They have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. Really saved me from spending hours on hold when I had questions about my application.

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How much does something like that cost? I'm already tight on money since I just lost my job.

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I understand the concern about cost when you're unemployed, but for me it was worth it to actually get my questions answered instead of calling dozens of times and never getting through. The time saved was huge.

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One tip - if you have trouble getting through to Washington ESD by phone for questions, I recently discovered this service called Claimyr that helps you actually reach a live agent. They have this system that navigates the phone menu for you. Check out claimyr.com if you get stuck. There's even a demo video at https://youtu.be/7DieNd3C7zQ showing how it works.

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How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to someone at ESD.

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I get the frustration, but honestly after spending hours trying to get through myself, it was worth it to actually talk to someone who could answer my questions.

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Good to know this exists in case I run into problems. Hopefully I won't need it but I'll bookmark it just in case.

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Don't forget you need to file your weekly claims every week even while your initial application is being processed! This is super important - you won't get paid for any weeks you don't file claims for, even if your application gets approved later.

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Wait, I have to file weekly claims before I'm even approved? That seems confusing.

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Yes, you start filing weekly claims the week after you file your initial application. It's called 'claiming your waiting week.' You won't get paid for the first week anyway, but you still need to file to establish your claim pattern.

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This is correct - weekly claims are due every Sunday for the previous week. Set a reminder on your phone because missing even one week can create problems with your benefits.

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ugh the whole system is so confusing!! I applied last month and I'm still waiting to hear back. Every time I call Washington ESD the line is busy or I get disconnected after waiting for like 2 hours. How are people supposed to navigate this???

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I know it's frustrating. If your claim is taking longer than expected, it might be in adjudication. Check your SAW account regularly for any messages or requests for additional information.

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I've checked and there's nothing there asking for more info. Just says 'in progress' which tells me nothing.

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Pro tip: apply early in the week if possible, like Monday or Tuesday. The system seems to run smoother then compared to Fridays when everyone is trying to file their weekly claims at the same time.

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Good to know! I was planning to apply tonight but maybe I'll wait until tomorrow morning.

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Make sure you understand the job search requirements before you apply. In Washington you need to make at least 3 job search contacts per week and keep a log of your activities. They can ask to see this at any time.

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What counts as a job search contact? Just applying for jobs online?

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Job applications, networking events, career fairs, contacting employers directly, working with WorkSource - lots of different activities count. Just make sure you document everything with dates, company names, and what you did.

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You can also use the WorkSourceWA website to help track your job search activities. It integrates with the unemployment system.

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Does anyone know if you can apply if you were working part-time? I was only working 20 hours a week when I got laid off.

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Yes, you can still apply for unemployment if you were working part-time, as long as you meet the earnings requirements. Washington ESD looks at your total earnings over the past year to determine eligibility.

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That's a relief! I was worried I wouldn't qualify because I wasn't full-time.

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Don't forget you'll need to file weekly claims every week to keep getting benefits. This trips up a lot of people - you can't just file once and forget about it. You have to report any work you did that week and any money you earned, even if it's just a few hours.

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What happens if I forget to file one week? Do I lose everything?

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You can usually file a late claim for up to 4 weeks, but it's better to just set a reminder on your phone to file every Sunday. Don't risk it.

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Whatever you do, DO NOT lie on your application. I know someone who got caught fibbing about why they left their job and now they owe thousands in overpayments plus penalties. The truth always comes out when Washington ESD contacts your former employer.

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Yeah I definitely don't want to deal with that. I was laid off due to company downsizing so hopefully that's straightforward.

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Layoffs are usually the most straightforward cases. Just make sure you have documentation if possible, like a layoff notice or termination letter.

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Also make sure you're actively looking for work because Washington ESD requires job search activities. You need to be able and available for work, which means you can't just go on vacation or something while collecting benefits.

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How many jobs do I need to apply for each week? I've heard different numbers.

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It depends on your situation but generally 3 job search activities per week. This could be applications, interviews, networking events, or job fairs. Keep good records!

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I tried to apply last week but kept getting error messages on the website. Anyone else having technical problems?

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I had that issue too. Try clearing your browser cache and cookies, or try a different browser. The Washington ESD website is pretty finicky.

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I'll try that, thanks!

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The system is so slow right now... I applied 3 weeks ago and still haven't heard anything back. Every time I try to call I just get a busy signal or get disconnected after waiting on hold for an hour.

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Have you checked your online account? Sometimes they request additional information and you might not get notified properly.

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Yeah I check it every day. Just says 'claim under review' with no other details. So frustrating.

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This is exactly why I mentioned Claimyr earlier. When my claim got stuck like this, using their service was the only way I could actually reach someone to find out what was going on.

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Make sure you have bank account info ready if you want direct deposit. Otherwise they'll mail you a debit card which takes longer to get your first payment.

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Is direct deposit faster than the debit card?

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Yeah, direct deposit hits your account the same day they process payment. The debit card has to be mailed first which adds a few days.

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Whatever you do, be 100% honest on your application. I know someone who got caught lying about why they lost their job and had to pay back everything plus penalties. Not worth the risk.

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That's scary. How do they find out if someone lies?

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They contact your employer to verify everything. If your story doesn't match what your employer says, you're in trouble.

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Just wanted to follow up on my earlier comment about Claimyr - I ended up using them again this week when I had questions about my weekly claim filing. Still super helpful for getting through to Washington ESD when their phone lines are jammed. Worth checking out if you get stuck.

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I'm getting desperate enough to try anything. Washington ESD phone system is impossible.

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I totally get that feeling. The regular phone system is definitely broken. This at least gives you a real shot at talking to someone who can help.

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Don't forget you'll need to report any vacation pay, severance, or other compensation you received when you were terminated. This can affect your benefit amount or delay your claim start date.

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I got a small severance package. Does that mean I can't apply for unemployment?

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You can still apply, but the severance might delay when your benefits start. Washington ESD will calculate how the severance affects your claim timing.

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The whole process took me about 45 minutes to complete once I had all my information ready. Don't try to rush through it - take your time and double-check all your answers before submitting.

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That's not too bad. I was expecting it to take hours.

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IMPORTANT: Once you submit your application, you should get a confirmation number. Write it down! You'll need it if you have to call Washington ESD about your claim.

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Good tip, thanks!

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If you're eligible, your benefits will be based on your highest earning quarter from the past year. Washington ESD calculates this automatically, but it's good to understand how it works.

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Do they use gross pay or net pay for the calculation?

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They use your gross wages before taxes and deductions.

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been trying to get through to washington esd for weeks about my application status, phone system is completely broken

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That's exactly why I started using Claimyr. The regular phone system is basically useless right now.

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might have to check that out, this is ridiculous

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Make sure you keep copies of everything you submit. If there are any problems later, you'll want to have your own records of what you filed and when.

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Should I print out the confirmation page after I submit?

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Absolutely. Print or save PDFs of everything related to your claim.

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The waiting week is the worst part IMO. Like you're already broke from losing your job and then they make you wait even longer before you can get help. I get why they do it but it sucks when you're struggling.

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Yeah that's exactly what I'm worried about. Bills don't stop coming just because I lost my job.

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Try to see if you can get any help from family or friends for that first couple weeks. Food banks can help with groceries too.

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One thing to watch out for - if you had any vacation time paid out when you were laid off, that might affect your benefits. They'll ask about any severance or vacation pay on the application.

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I did get paid for some unused vacation days. Will that disqualify me?

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It won't disqualify you but it might delay when your benefits start. They'll explain it in your determination letter.

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Pro tip: take screenshots of everything as you fill out the application. The system sometimes glitches and you don't want to lose all your progress and have to start over.

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Good idea! I hate when websites do that.

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Yes! And save your confirmation number when you submit. You'll need it if you have to call about your claim.

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The job search requirement is no joke. Keep detailed records of every application you submit, every networking contact you make, everything. If they audit you and you can't prove you were looking, they'll cut off your benefits.

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What kind of records do they want to see?

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Company name, job title, how you applied, date you applied. I keep a spreadsheet with all this info just in case.

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Just a heads up - if your claim gets stuck in adjudication it can take FOREVER. Mine was stuck for 6 weeks because they had to verify something with my previous employer. There's really nothing you can do but wait, which is awful when you need the money.

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This might be what's happening to me. Is there any way to speed it up?

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I tried everything - calling, emailing, even contacting my state rep. Nothing worked, it just had to run its course.

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Actually, when I used Claimyr to get through to an agent, they were able to tell me exactly what was holding up my claim and what I needed to do to fix it. Saved me weeks of waiting.

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The hardest part for me was figuring out the exact dates I worked for each employer. Make sure you have that information accurate to the day if possible.

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What if I don't remember the exact start date for a job from like 2 years ago?

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Do your best to estimate, but try to get as close as possible. You might be able to find the info on old tax documents or pay stubs.

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Once you submit your application, you should receive a handbook in the mail within a few days explaining all the rules and requirements. Read it carefully!

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Thanks everyone for all the help! I feel much more confident about applying now.

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Good luck! Remember to file your weekly claims even while you're waiting for approval.

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If you have any issues during the application process, don't give up. The system can be glitchy but it's worth persisting. Your financial stability depends on getting this right.

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Definitely won't give up. Need these benefits to pay rent!

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Exactly. It's your legal right to these benefits if you qualify, so don't let technical problems stop you.

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Don't be surprised if the weekly benefit amount is lower than you expected. It's based on your earnings over the past year but there's a maximum amount they'll pay regardless of how much you made.

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How do they calculate the amount? I'm curious what to expect.

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It's complicated but basically they look at your highest earning quarter in the past year and pay you about half of what you made per week in that quarter, up to the state maximum.

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Make sure you understand the difference between being laid off and being fired for cause. If you were fired for misconduct you might not qualify for benefits at all.

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I was definitely laid off due to budget cuts, not fired, so I should be okay there.

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Good, that makes it much simpler. Layoffs due to business reasons are usually straightforward approvals.

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The website can be really slow during peak times. I found it worked better early in the morning or late at night when fewer people are trying to use it.

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Thanks for the tip! I'll try applying first thing tomorrow morning.

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If you're having trouble with the online application, some WorkSource offices can help you apply in person. Might be worth checking if there's one near you.

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I didn't know they could help with that. I'll look up locations just in case.

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Yeah they're really helpful if you get stuck. Plus they can answer questions about the job search requirements too.

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One last thing - make sure your mailing address is correct and check your mail regularly. Washington ESD sends important notices by mail and if you miss deadlines it can mess up your benefits.

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Good point. I just moved recently so I need to make sure I update my address everywhere.

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Definitely update it with ESD when you apply. Missing correspondence from them is one of the biggest reasons people lose benefits.

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Thanks everyone for all the helpful advice! I feel much more prepared to tackle this application now. Hopefully it goes smoothly but at least I know what to expect and what to watch out for.

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Good luck! Don't hesitate to ask if you run into any problems during the process.

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Yeah, and remember that Claimyr option if you need to actually talk to someone at ESD. Sometimes having a real person explain things makes all the difference.

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