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How far behind is Washington ESD unemployment processing right now?

I'm trying to figure out how backed up Washington ESD is with processing claims. Filed my initial claim 2 weeks ago and it's still sitting in adjudication. My friend filed around the same time and hers got approved in 5 days. Is there some kind of massive backlog right now? I keep checking my account but there's no updates or timeline given. Just wondering if anyone knows what the current processing times are looking like.

from what i've been seeing on here, it really depends on your situation. simple claims are getting processed pretty quick but anything that needs adjudication is taking forever

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That's what I'm afraid of. Mine went to adjudication because I had some part-time work while collecting benefits last year.

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Yeah adjudication can add weeks to the process. They have to manually review everything which slows things down significantly.

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Washington ESD has been struggling with staffing issues and increased claim volume. Current processing times vary widely - standard claims are running 7-14 days, but adjudication cases are taking 3-6 weeks. If your claim requires verification of employment history or has any flags, expect longer delays.

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3-6 weeks?? That's insane. How are people supposed to pay bills waiting that long?

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Unfortunately that's just how it is right now. The system is overwhelmed and they don't have enough staff to keep up with demand.

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I was in a similar boat last month - claim stuck in adjudication for almost a month. Couldn't get through on the phone lines either. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual Washington ESD agent. They have a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Agent was able to tell me exactly what was holding up my claim.

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Never heard of Claimyr before. Does it actually work or is it just another scam?

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It's legit - they basically help you get through the phone queue. Way better than sitting on hold for hours just to get disconnected.

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I'll vouch for Claimyr too. Used it when my weekly claim got stuck and they got me through to someone who fixed it same day.

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THE WHOLE SYSTEM IS A JOKE! I've been waiting 5 WEEKS for my claim to get processed. Meanwhile my rent is due and I'm eating ramen every day. Washington ESD doesn't give a damn about people who actually need help.

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I understand the frustration but getting angry won't speed up the process. Have you tried contacting your state representative? Sometimes they can help expedite things.

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Yeah I tried that too. Got a form letter response saying they'll 'look into it' but nothing happened.

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just checked my account again and still nothing. this is ridiculous

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Same here. Starting to think they've forgotten about our claims entirely.

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For those waiting on adjudication, here's what typically causes delays: conflicting employer information, unreported income, job separation issues, or missing documentation. Washington ESD has to verify everything manually which takes time. You can check if there are any pending issues in your SecureAccess Washington account under 'Pending Issues'.

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I checked and there's nothing showing under pending issues. So frustrating not knowing what's happening.

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If there are no pending issues visible, it might just be a routine review. Sometimes the system doesn't show what specific step of adjudication you're in.

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That happened to me too. Turns out they were waiting on my previous employer to respond to their inquiry but I had no way of knowing that.

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I think part of the problem is they're still dealing with fallout from all the fraud during COVID. They're being extra careful now which means everything takes longer to process.

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That's a good point. The fraud prevention measures they put in place definitely slow things down but I guess it's necessary.

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So legit claimants have to suffer because of the fraudsters? That's not fair.

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Has anyone had luck getting through on the phone recently? I've been trying for days but either get busy signal or get disconnected after waiting on hold.

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Like I mentioned earlier, I used Claimyr to get through. Way easier than trying to call yourself.

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Yeah I saw that. Might have to give it a try if this drags on much longer.

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I got through once by calling right at 8am but waited 2 hours on hold. Not sustainable to do that every day.

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My adjudication took 4 weeks but once it got approved, my back pay came through pretty quick. Hang in there - it will eventually get processed.

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That gives me some hope. Did they pay you for all the weeks you were waiting?

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Yes, got paid for every week I was eligible. Just had to keep filing my weekly claims even while waiting.

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are we supposed to keep filing weekly claims while waiting for adjudication? i wasn't sure

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Yes, you should continue filing your weekly claims even during adjudication. If you don't file them, you won't get paid for those weeks even after approval.

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ok good thing i kept doing it then. thanks for clarifying

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I work for a company that processes unemployment claims for other states and I can tell you Washington is actually doing better than most. Some states are 8-12 weeks behind on adjudication.

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That doesn't make me feel any better about waiting 5 weeks for my money.

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I understand the frustration. Just trying to provide some perspective on where things stand nationally.

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Does anyone know if there's a way to check what specific step of adjudication your claim is in? The status just says 'in progress' which tells me nothing.

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Unfortunately Washington ESD doesn't provide detailed status updates during adjudication. The only way to get specifics is to speak with an agent.

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Which is why services like Claimyr are so helpful - they can get you to an agent who can actually explain what's happening with your claim.

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I filed in December and just got approved last week. Took exactly 6 weeks but I got all my back pay. The waiting sucks but at least they do pay you for the time you were waiting.

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6 weeks... I'm hoping mine doesn't take that long but at least there's light at the end of the tunnel.

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Yeah just keep filing those weekly claims and try to be patient. I know it's easier said than done when you're stressed about money.

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The whole system needs an overhaul. It's 2025 and we're still dealing with processing delays like it's the stone age.

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Technology upgrades take time and money. Washington ESD is working on improvements but these systems are complex.

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Other states seem to manage just fine. It's not like this is rocket science.

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fwiw i got through to someone at Washington ESD last week using that claimyr thing someone mentioned. agent told me my claim was almost done with adjudication and should be approved within a few days. sure enough, got approved 3 days later

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Ok that's the third person to mention Claimyr. I'm definitely going to check it out if my claim doesn't move soon.

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yeah it's worth trying if you're stuck. beats sitting around wondering what's happening

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I think the key is just being patient. My claim took 3 weeks but everything worked out fine in the end. Washington ESD gets a lot of criticism but they do eventually process claims correctly.

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Easy to say be patient when you're not the one waiting for money to pay bills.

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I've been there too. I know it's stressful but getting worked up about it doesn't help speed things along.

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Anyone else think it's weird how some claims get processed super fast while others take forever? There's got to be some kind of system to it.

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Claims that require no additional verification get processed automatically. Anything that needs human review goes to adjudication which takes much longer.

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That makes sense. Wish there was a way to know upfront if your claim would need adjudication.

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My advice is to keep good records of everything. When you do finally talk to someone, having all your documentation ready speeds things up.

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Good point. I have all my pay stubs and employment records organized just in case.

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Smart. Also keep screenshots of your claim status in case there are any discrepancies later.

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At this point I'm just grateful Washington ESD exists at all. Could be worse - could be living in a state with no unemployment benefits.

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That's setting the bar pretty low don't you think?

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Maybe, but I try to stay positive. Complaining doesn't make the process go faster.

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Thanks for all the info everyone. At least now I know I'm not the only one dealing with long wait times. Guess I'll just have to be patient and keep checking my account.

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Same here. This thread has been really helpful to understand what's normal right now.

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Hope everyone gets their claims processed soon. Remember to keep filing those weekly claims while you wait!

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