Got denied unemployment - what does disqualifying separation mean for Washington ESD claims?
Just received my determination letter from Washington ESD and it says my claim was denied due to 'disqualifying separation.' I worked at a retail store for 2 years and left because my manager was scheduling me for shifts that conflicted with my college classes even though I told them about my school schedule when I was hired. I thought quitting for school would be okay but apparently not? The letter mentions something about voluntary quit without good cause. Can someone explain what this means and if I can appeal this decision? I really need the unemployment benefits to pay rent while I'm looking for a new job that works with my class schedule.
62 comments


QuantumQuester
A disqualifying separation basically means Washington ESD determined you left your job voluntarily without what they consider 'good cause.' Unfortunately, quitting to attend school usually doesn't qualify as good cause under Washington unemployment law. However, if your employer changed your work schedule after you were hired and it conflicts with a pre-existing commitment like school, you might have grounds for an appeal.
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Connor O'Neill
•So there might be hope? They did change my schedule after I told them about my classes during the interview process.
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QuantumQuester
•Yes, that could be considered a substantial change in working conditions. Definitely appeal this decision and document everything about your original schedule agreement.
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Yara Nassar
same thing happened to my friend last year, the disqualifying separation thing is really frustrating
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Connor O'Neill
•Did your friend appeal it? What happened with their case?
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Yara Nassar
•they appealed but it took like 2 months to get a hearing scheduled, was a real pain
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Keisha Williams
You definitely need to appeal this determination if you believe the employer changed your working conditions after hiring you. Washington ESD considers voluntary quit with good cause when there's been a substantial change in working conditions. The key is proving that your class schedule was discussed and accommodated initially. I had success appealing a similar situation by using Claimyr to get through to an Washington ESD agent who helped explain the appeal process. Check out their website at claimyr.com - they have a video demo at https://youtu.be/7DieNd3C7zQ that shows how they help people reach Washington ESD representatives.
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Connor O'Neill
•Thanks for the detailed response! I'll definitely look into that service. Do you remember what documentation you needed for your appeal?
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Keisha Williams
•I gathered emails about my schedule, witness statements from coworkers who knew about my arrangement, and my original job application where I mentioned my availability. The Washington ESD agent helped me understand exactly what evidence would be most helpful.
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Paolo Ricci
The whole disqualifying separation thing is ridiculous. Washington ESD makes it so hard for people who legitimately need help. I got denied too for supposedly being fired for misconduct when really my employer was just trying to avoid paying unemployment.
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Amina Toure
•That's awful! Did you fight it?
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Paolo Ricci
•Yeah I won my appeal but it took 4 months and I almost lost my apartment waiting for the benefits
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Connor O'Neill
•This is exactly what I'm worried about. I can't wait months for an appeal while my rent is due.
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Oliver Zimmermann
Wait, I'm confused about something. Is disqualifying separation the same as being fired for cause? Because I thought voluntary quit was different from being terminated.
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QuantumQuester
•No, they're different. Disqualifying separation can be either voluntary quit without good cause OR termination for misconduct. Both result in benefit denial but for different reasons.
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Oliver Zimmermann
•Oh okay that makes more sense. Thanks for clarifying the Washington ESD terminology.
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CosmicCommander
I've been trying to call Washington ESD for weeks about my own disqualifying separation issue but can never get through. The phone lines are always busy or I get disconnected after waiting forever.
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Keisha Williams
•That's exactly why I used Claimyr - they handle all the calling and waiting for you. Saved me hours of frustration trying to reach someone at Washington ESD.
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CosmicCommander
•Is it expensive? I'm already dealing with no income from the denied claim.
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Keisha Williams
•It's worth it compared to the stress and time you'll save. Plus if you can't reach Washington ESD on your own, you might miss important deadlines for your appeal.
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Amina Toure
For anyone dealing with disqualifying separation appeals, make sure you file within 30 days of your determination letter date. Miss that deadline and you're out of luck.
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Connor O'Neill
•Good point! My letter is dated last week so I still have time. Is there a specific form I need to fill out?
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Amina Toure
•You can appeal online through your Washington ESD account or mail in a written request. Online is faster and you get confirmation it was received.
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Yara Nassar
honestly the whole unemployment system is broken, they deny everyone first and make you fight for benefits you deserve
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Paolo Ricci
•EXACTLY! It's like they hope people will just give up and not appeal.
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QuantumQuester
•While the system has issues, there are legitimate reasons for initial denials. Many get overturned on appeal when people provide proper documentation.
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Natasha Volkova
Quick question - if someone appeals a disqualifying separation decision, can they still file weekly claims while waiting for the hearing?
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Amina Toure
•Yes, you should continue filing weekly claims during the appeal process. If you win your appeal, you'll get back pay for those weeks.
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Natasha Volkova
•Thanks! I wasn't sure if I should keep filing or wait for the appeal decision.
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Connor O'Neill
Update: I found some emails between me and my manager about my class schedule from when I first started. Hopefully this will help prove they knew about my school commitment from the beginning.
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QuantumQuester
•That's perfect evidence! Print those out and include them with your appeal documentation.
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Keisha Williams
•Great find! Those emails could be the key to overturning your disqualifying separation decision.
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Javier Torres
I had a disqualifying separation overturned last year. The hearing was conducted over the phone and took about 45 minutes. The judge asked detailed questions about why I left and what my employer's policies were.
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Connor O'Neill
•That's encouraging! How long did it take from filing the appeal to getting the hearing scheduled?
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Javier Torres
•About 6 weeks in my case, though I've heard it can vary. The key is being thoroughly prepared with all your documentation.
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CosmicCommander
Still haven't been able to reach anyone at Washington ESD about my case. This is getting ridiculous.
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Keisha Williams
•Seriously, try Claimyr. I was in the same boat - spending hours on hold with no luck. They got me connected to an actual person who could help with my appeal questions.
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Emma Davis
•I've heard good things about that service too. Sometimes you just need to talk to a real person to understand your options.
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Malik Johnson
Does anyone know if having a disqualifying separation affects future unemployment claims? Like if I get laid off from my next job, will this denial impact that claim?
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QuantumQuester
•Each unemployment claim is evaluated independently based on your most recent job separation. A previous disqualifying separation won't automatically disqualify future claims.
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Malik Johnson
•That's a relief. I was worried this would follow me around forever.
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Isabella Ferreira
The Washington ESD determination letters are so confusing with all their legal language. I had to read mine like 5 times to understand what they were saying.
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Connor O'Neill
•Same here! I wish they would explain things in plain English instead of all the legal jargon.
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Amina Toure
•The key section is usually the 'Reason for Decision' part. That's where they explain exactly why they denied your claim.
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Ravi Sharma
For what it's worth, I think you have a decent chance on appeal if you can prove your employer changed your schedule after agreeing to accommodate your classes. That sounds like a substantial change in working conditions to me.
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Connor O'Neill
•Thanks for the encouragement! I'm definitely going to appeal with the email evidence I found.
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QuantumQuester
•I agree. The fact that the schedule conflict was discussed during hiring could be crucial to overturning the disqualifying separation decision.
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NebulaNomad
make sure when you appeal you stick to the facts and don't get emotional even though the whole situation is frustrating
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Connor O'Neill
•Good advice. I'll focus on the timeline and documentation rather than how upset I am about the whole thing.
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Freya Thomsen
I work for a company that deals with Washington ESD appeals and I see cases like yours regularly. The schedule change issue is often successful on appeal if you have documentation showing the original agreement.
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Connor O'Neill
•That's very reassuring coming from someone who works with these cases professionally. Thank you!
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Javier Torres
•What other types of disqualifying separation cases do you see overturned most often?
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Freya Thomsen
•Usually cases involving substantial change in working conditions, unsafe work environments, or when the employer's version of events doesn't match the documentation.
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Omar Fawaz
Just want to add that even if your appeal gets denied at the hearing level, you can still appeal to the Board of Appeals. Don't give up if the first appeal doesn't go your way.
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Connor O'Neill
•Good to know there are multiple levels of appeal. Hopefully it won't come to that but it's reassuring to have options.
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Chloe Martin
One thing I learned from my disqualifying separation case is to request a copy of your complete claim file from Washington ESD. Sometimes there's information in there that wasn't in your determination letter.
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Connor O'Neill
•How do you request that? Is there a form or do you just call?
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Chloe Martin
•You can request it online through your Washington ESD account or by calling, though good luck getting through on the phone.
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Keisha Williams
•This is another situation where Claimyr really helps - they can assist with getting your complete file and understanding what's in it.
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Diego Rojas
Hope your appeal goes well! The fact that you have email documentation should really help your case. Keep us updated on how it turns out.
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Connor O'Neill
•Thank you! I'll definitely post an update once I hear back about the appeal. This thread has been incredibly helpful.
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Zane Gray
I went through a similar situation last year with a disqualifying separation due to schedule changes. The key thing that helped me win my appeal was having documentation that showed my employer agreed to my availability restrictions when I was hired, then later violated that agreement. Since you have those emails showing you discussed your class schedule during the hiring process, you're in a much better position than I was initially. Make sure to organize all your evidence chronologically - the original schedule discussion, any written agreements, and then documentation of when they started scheduling you during class times. The hearing officer will want to see a clear timeline of how your working conditions changed. Also, be prepared to explain why you tried to work with your employer before quitting (if you did) and what alternatives you explored. Good luck with your appeal!
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