ESD website login loop driving us crazy - need to apply for benefits ASAP!

I had the EXACT same problem last month! It's so frustrating! The login loop happened because my browser was blocking cookies or something. Try these steps that worked for me: 1. Use Chrome or Edge (not Firefox) 2. Clear ALL browser history and cookies 3. Turn off any ad blockers or VPN 4. When you get to the SAW login page, make sure to UNCHECK the "remember this device" option 5. Log in with caps lock off (sounds stupid but I was hitting it accidentally) The 4th step was what finally fixed it for me. For some reason, that "remember this device" feature breaks things.

The ESD website has been especially glitchy since they did that system update in January. If you still can't get in after trying what @profile5 suggested, there are two other options: 1. You can apply by paper form, but it takes much longer to process. You can download the application here: https://esd.wa.gov/unemployment/print-application (you'll need to mail it in) 2. There are WorkSource offices where you can use their computers which sometimes work better with the ESD system. Find locations here: https://worksourcewa.com/microsite/content.aspx?appid=MGSWAOFFLOC&pagetype=simple&seo=officelocator But honestly, getting through on the phone is still your best bet for a quick resolution. The paper application can take 3-4 weeks instead of the usual 1-2 weeks for online applications.

haev u tried on a diff device like ur phone?? sometime desktop browers are whack with the ESD site but phone works. also maybe try incognito mode or whatevr

The ESD system is DESIGNED to be frustrating!!! They make it hard to apply so fewer people get benefits. I spent THREE WEEKS trying to get through last year. They don't care about us regular people at all. The whole system is rigged against workers!

Try using Claimyr to get through to ESD on the phone. I was in the same boat, couldn't log in and couldn't get through on the phone for days. Claimyr got me connected to an actual ESD agent in about 25 minutes who fixed my account issues right away. You can check out how it works here: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 and the website is claimyr.com The agent was able to reset something on their end that fixed my login loop issues. They said it's a pretty common problem when the system gets overloaded. Worth a try if you're desperate!

I work as a navigator helping people with unemployment issues. The login loop problem has been affecting quite a few claimants recently, especially after the latest SAW integration update. Here are the steps I recommend: 1. First, try the browser solutions mentioned above - particularly unchecking "remember this device" 2. If that doesn't work, you may have an identity verification flag on the account that's causing the loop. This happens when: - Multiple login attempts were made from different IP addresses - Your husband's identity needs additional verification - There's a mismatch between information on the SAW account and ESD records 3. For this type of technical issue, you'll need to speak with an ESD agent directly. They can check if there's a verification hold and resolve it immediately. As a last resort, you can send a secure message through the SAW portal (even if you can't access the ESD part). Go to secure.esd.wa.gov/home/, log in to SAW, and send a message describing the issue. Include name, last 4 of SSN, and contact info. It can take 3-5 business days for a response, though.

UPDATE: IT WORKED!!! We unchecked the "remember this device" option on the SAW login page and it finally let him in!!! He was able to file his initial claim just now. Thank you all SO MUCH for your help, especially @profile5 for suggesting that specific fix. We would have never figured that out on our own! For anyone else having this same problem - definitely try unchecking that box. Such a small thing but it made all the difference.

lol this happened to me to!! spent like 3 days trying to login and getting so mad. ended up being my pop-up blocker. these government sites are so old school. glad u figured it out!