ESD website login issues today - anyone else getting 'system spoofed' messages?
Is anyone else struggling with the ESD website this morning? I've been trying to file my weekly claim for the past hour but the system is crawling. Pages take forever to load, and I keep getting weird security messages saying 'their system is getting spoofed' and to be 'extra careful'... I did a system test on my computer and everything is fine on my end. Super frustrating because my claim is already delayed and I just need to complete this one thing! Anyone know if ESD is having technical issues today or if there's a workaround?
17 comments
Join the conversation
Yara Abboud
ESD's website has been having intermittent issues all week. Their IT department sent out a notice yesterday about increased security measures due to attempted fraud. Try using a different browser or clearing your cache - that worked for me after facing similar problems on Chrome. Also, early morning (before 7am) or late evening (after 8pm) tends to have less traffic on their servers.
0 coins
Connor Byrne
AuthorThanks, I'll try Firefox instead. Do you know if there's a deadline extension because of these technical problems? My claim week ends today and I'm worried about missing it.
0 coins
PixelPioneer
SAME ISSUE HERE!! Been trying since 6am and getting nowhere! This is the 3rd time this month they've had "technical difficulties" right when claims are due. I'm convinced they do this on purpose to reduce how many people can file!!
0 coins
Keisha Williams
i dont think its on purpose lol. they probably just have old computers like most government places. happened to me last month too but it usually works by end of day
0 coins
Paolo Rizzo
I'm currently working as an ESD navigator at WorkSource, and we've been informed there's maintenance happening today that wasn't properly communicated to claimants. The system should be back to normal by 2pm. If you're unable to file by midnight, call the claims center first thing tomorrow and explain the technical issues - they can backdate your weekly claim. For the 'system spoofing' message, that's a new security feature they implemented after the fraud incidents last quarter.
0 coins
Connor Byrne
AuthorThis is super helpful info, thank you! Do you know if there will be a recording or something on the phone line acknowledging the system issues? Just in case I need proof later.
0 coins
PixelPioneer
TYPICAL! They never tell us anything until AFTER it causes problems. Why couldn't they put a banner on the website warning about maintenance?? Some of us plan our whole day around filing these claims!
0 coins
Amina Sy
I had the same issue last month and discovered if you try to access the site through the SecureAccess Washington portal instead of directly through the ESD homepage, it sometimes bypasses those security flags. Go to secure.esd.wa.gov instead of esd.wa.gov and see if that helps. Also, check if your browser extensions might be triggering their security system - I had to disable my VPN to get through.
0 coins
Connor Byrne
AuthorJust tried the secure.esd link and it's still super slow, but at least I'm not getting the security warnings now. Progress! Thanks for the tip.
0 coins
Oliver Fischer
After dealing with ESD website issues for weeks, I started using Claimyr to get through to an actual agent. It saved me hours of frustration! You can check them out at claimyr.com - they have a video that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Their service connected me to an ESD agent who was able to file my claim over the phone when the website was down.
0 coins
Connor Byrne
AuthorNever heard of this before. Does it actually work? I'm desperate enough to try anything at this point. The website is still crawling for me.
0 coins
Oliver Fischer
Yep, it definitely worked for me! The agent told me they're aware of the website issues and are trained to help people file by phone when that happens. Saved me from missing my filing deadline last month.
0 coins
Natasha Ivanova
The ESD website has been having lots of problems lately. If u can't get thru today, don't panic. They have a 7-day grace period for weekly claims. Just keep trying and document when u attempted to log in (take screenshots if possible). I recomend trying after 10pm when less people are on the site.
0 coins
PixelPioneer
The grace period only applies if you call them though! And we all know how impossible it is to get someone on the phone. I spent 6 HOURS on hold last time this happened!
0 coins
Keisha Williams
mine is working now btw. just filed my claim. try again. i think they fixed whatever was wrong
0 coins
Connor Byrne
AuthorYou're right! Just got in and was able to file my claim. Still slow but at least it's working. Thanks everyone for the help!
0 coins
Chris King
I've been dealing with similar issues all morning! What worked for me was switching to mobile data instead of WiFi - seems like the security system might be flagging certain IP ranges. Also, if you're still having trouble, try accessing the site through the mobile app if you have it downloaded. The app seems to handle their server load better than the web version. Hope this helps and glad to see others were able to get through!
0 coins