ESD payment issues - wrong bank account listed for 8 weeks of benefits

Almost the EXACT same thing happened to me last month!! My bank account number was off by ONE digit and it took them 6 weeks to tell me. I was about to be evicted when I finally got through to someone. Did they tell you whether they're sending you all the back payments on that card?

this is y i always use direct deposit to teh same account ive had for years. esd system is trash tbh

When you have banking issues with ESD, there are a few things to know: 1. They should send all back payments on the debit card once it arrives 2. You can request expedited shipping on the card, though it costs around $15 (deducted from your balance) 3. Once you have the card, you can transfer funds to your regular bank account through the card's website 4. For future reference, you can update banking info in your eServices account under "Payment Options" Important: Keep filing your weekly claims even during this waiting period! Your claim will remain active as long as you continue filing weekly.

I waited 9 weeks once because they said my identity verification failed but nobody told me!! Just kept saying my payments were pending. The whole system is designed to make people give up, I swear.

Pro tip for getting through to ESD when you have payment issues: Call the overpayment department directly (the number should be on any ESD correspondence). Even though your issue isn't an overpayment, they can usually transfer you to someone who can help with payment problems, and their wait times are typically shorter than the main line. Alternatively, I used a service called Claimyr (claimyr.com) last year when I had a similar issue. They got me through to an ESD agent in about 20 minutes when I had been trying for days with no luck. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Saved me weeks of stress when I needed my benefits fixed.

Hey there! So what number did you call exactly? I'm having a similar problem but with missing payments from January. I've tried the main ESD number like 20 times with no luck. Been on hold for 2+ hours multiple times only to get disconnected! I'm going to try your overpayment department suggestion tomorrow.

After you receive your card, I highly recommend setting up the direct deposit option again through the ReliaCard website (if that's the card they're sending you). Double check ALL the numbers this time. I've found it much easier to have the money go straight to my regular bank than dealing with another card to keep track of.

You mentioned you called and actually spoke to someone - I'm jealous! I've been trying for weeks. How many times did you have to call before you got through? Any particular time of day that worked better?

This is such a common issue and it's absolutely infuriating! I went through something similar last year - had to wait 6 weeks for payments because they said my SSN verification failed, but nobody bothered to tell me. I only found out when I finally got through to someone after calling dozens of times. The lack of communication from ESD is honestly unacceptable. There should be clear notifications in your online account when payments fail, not just leaving people in the dark for months. I'm glad you finally got through and that they're sending all your back payments on the card. Make sure to keep calling if that card doesn't arrive within their estimated timeframe - I've heard of those getting delayed too. Hang in there, and definitely try that early morning calling strategy if you need to reach them again!