ESD payment history suddenly shows $0 for weeks already paid - glitch?
Okay so I'm kind of freaking out here. I logged into my ESD account today to check something and noticed all my past weeks that were previously paid now show $0 in the payment history section! The money definitely hit my bank account back when I initially claimed these weeks (about 2-3 weeks ago). Has anyone else had this weird display issue? It's making me nervous that ESD might try to say I wasn't actually paid or something. Should I call them about this or is it just some kind of system glitch that will fix itself?
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Romeo Barrett
OMG the exact same thing happened to me yesterday!! I nearly had a heart attack thinking they were gonna try to take back money I already spent on rent. I checked my bank account 5 times to make sure the money was actually there. So weird.
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Issac Nightingale
•Did you end up calling them about it? I tried this morning but couldn't get through after being on hold for like 45 minutes.
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Marina Hendrix
This is a known display issue with their system that started happening after their last website update. The $0 is just a visual glitch in the payment history section - if the money was deposited in your account, you're fine. ESD is aware of it and working on fixing it, but their IT updates are... well, let's just say not the speediest. Keep screenshots of your bank deposits just to be safe, but you shouldn't need to worry about this particular issue.
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Issac Nightingale
•Oh thank goodness! That's such a relief to hear. I'll definitely keep those bank statements handy just in case. Any idea when they might fix the display issue?
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Marina Hendrix
•No official timeline, but based on past updates, probably within the next 2-3 weeks. The actual payment records in their system are intact - it's just the display on our end that's messed up.
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Justin Trejo
I had something similar happen last year but mine was actually because they were reviewing my claim for some reason. The payments showed as $0 for like a week before going back to normal without them ever contacting me. It's probably just a glitch like others are saying but the ESD systems are so finicky sometimes it's hard to know for sure.
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Alana Willis
•This happened to my sister too! In her case, it was because they were adjusting her benefit year calculation thing. Did you notice if the benefit year dates changed at all? That might be a clue if it's a review vs just a display glitch.
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Tyler Murphy
If you're really concerned and need to get through to ESD quickly, I'd recommend trying Claimyr. I used their service last month when I had a similar freak-out moment (different issue but same impossible phone situation). They held my place in the ESD phone queue and called me when an agent was about to be available. Saved me hours of hold music! Their website is claimyr.com and they have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3
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Romeo Barrett
•Is that service legit? Sounds too good to be true honestly. How much does it cost?
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Tyler Murphy
•It's definitely legit. I was skeptical too, but it worked exactly as advertised. They don't fix your unemployment issues - they just solve the phone queue problem by holding your place in line. I don't remember the exact cost but it was worth every penny to not sit on hold for 3+ hours.
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Sara Unger
DONT WORRY!!! this is just there stupid system being broken AGAIN. my husband has the same issue right now. he was paid just fine but online shows zeros everywhere. its the THIRD time theyve had display problems this year!!! so frustrating but the money is safe if it hit ur bank already.
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Marina Hendrix
Quick update - I just got off the phone with ESD (yes, I was on hold forever). They confirmed it's a display issue affecting many accounts and they're working on a fix. They said if you received your payments in your bank account, everything is correct in their system. The representative mentioned they're hoping to have it fixed by next week.
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Issac Nightingale
•Thank you so much for following up about this! Really appreciate you taking the time to call and let us all know. That's a huge relief.
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Butch Sledgehammer
i had this back in February... the whole system went crazy after they did that "upgrade"... anyone else notice how every time they "improve" the esd website something breaks? lol
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Romeo Barrett
•EVERY. SINGLE. TIME. 🤦♀️
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