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UPDATE: I finally got through to ESD this morning! The agent confirmed I was underpaid throughout my claim. They're going to issue a supplemental payment for all weeks I claimed (23 weeks total). The difference comes out to about $1650 before taxes that I'm owed! She said it should be deposited within 5-7 business days. Thanks everyone for your help figuring this out - I would have just assumed I was out of luck if I hadn't posted here.
That's awesome! Glad it worked out and you're getting your money. Their systems are so glitchy sometimes.
wow thats a lot of cash!! congrats
This is a great reminder for everyone to carefully review their initial monetary determination and compare it to the actual payments received. ESD's system doesn't always correctly apply the WBA calculation, especially if you had multiple employers or irregular earnings in your base year. For anyone else reading this: you can request a redetermination of your weekly benefit amount at any time during your benefit year if you think there's an error. Don't wait until your benefits expire like the original poster did - the sooner you catch these issues, the faster they can be resolved.
Just my two cents but absolutely file for benefits right away. Don't wait and don't let embarrassment stop you. My neighbor works for ESD (not giving advice just sharing what I've heard) and says that most people who are fired for social media stuff DO qualify unless they were directly bad-mouthing the company or sharing confidential info. Your case sounds more like a personality conflict than actual misconduct.
One more thing - if your claim does go to adjudication, make sure you respond to ALL communication from ESD immediately. Missing a deadline or failing to provide requested information is the fastest way to get denied. Set up eServices alerts so you don't miss anything important. And if you need to, use the ESD secure message system to provide additional context about the situation.
btw make sure ur still doing ur weekly claims even while waiting!!! my friend messed up and stopped filing while waiting for her issue to get fixed and then had to start a whole new claim!!!
Just to follow up on this thread - it's been about 2 weeks since you contacted the Governor's office. Have you received any response or seen any movement on your claim? The typical timeframe would be 7-14 business days for some kind of action.
Thanks for checking! Actually yes - I got a call yesterday from an ESD specialist! They said there was an employer response verification that was holding up my claim. They fixed it while I was on the phone and said I should see payments within 48 hours. So relieved! The Governor's office referral actually worked.
My friend works at ESD (not posting officially) and says that over 70% of layoff claims go through with no issues as long as you document properly. Most employers don't contest legitimate layoffs because they know they'll lose and their unemployment insurance rates are affected by layoffs regardless of whether they contest. He says to just be honest, upload documentation, and don't worry too much unless you actually receive an adjudication notice.
That's reassuring! I tend to overthink everything and the ESD process is so opaque it's easy to assume the worst. I've got my documentation ready to upload with the form, so I'm feeling a bit better about it now.
One important thing to understand is that the separation form is actually for YOUR protection in the process. It gives you the opportunity to document your side of the story BEFORE any potential issues arise. Make sure you: - Use clear, factual language (no emotions or accusations) - Specify it was a layoff due to budget cuts/reduction in force - Include the names of managers who informed you - Note that others were also laid off (if applicable) - Upload your layoff notice - List any severance or final payments you received This creates a solid record that makes it much harder for an employer to successfully contest later. Many claimants make the mistake of providing vague information on this form, which can lead to unnecessary adjudication delays.
This is EXACTLY what I needed - a checklist for filling out the form! I'm working on it right now and will make sure to include all these details. Thank you for the specific advice!
Aisha Mahmood
To answer your follow-up question - when you do reach an ESD agent, have this information ready: 1. Your claim ID number 2. The specific week (date range) where your job search log is stuck in draft 3. Details of your job search activities for that week 4. Screenshots or documentation if possible Make sure to specifically ask them to add a note to your claim about the job search log technical issue. Also ask them to confirm that your weekly benefits won't be affected by this. In my experience, as long as you did actually perform the job search activities and can document them, ESD is reasonable about system limitations. The key is getting through to actually speak with someone.
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GalaxyGazer
•Got it! I have all of this information ready to go. I'll make sure to ask for a note on my claim specifically. Really appreciate everyone's help with this - was having a major panic moment thinking I'd lose benefits over a technical error.
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QuantumQuester
Just as a follow-up since I saw your question - when I used Claimyr to reach ESD about my job search log issue, they got me through to an agent in the claims department. The agent asked for my SSN, claim ID, and the specific week I was having trouble with. They confirmed I could still receive benefits as long as I actually did the job search activities, even if the system wouldn't let me submit the log retroactively. The whole call took about 15 minutes once I got through.
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GalaxyGazer
•That's so helpful to know! I'm going to try this today. I was worried I'd wait forever just to be told I reached the wrong department or something. Fingers crossed I get someone as helpful as you did!
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