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my claim was stuck for identity stuff too and turns out it was cuz i had a fraud alert on my credit from like 2 yrs ago that i forgot about!!! might wanna check if u have anything like that
I hadn't even thought of that! I did have a credit freeze after my identity was stolen last year. I wonder if that's affecting the verification. Thanks for mentioning this.
Just as a follow-up: whatever method you use to contact ESD, make sure you have your claim ID number, the last 4 of your SSN, and know exactly what documents you've already submitted and when. Being organized with this information makes the process go much faster once you do reach someone. Also, verify that your contact information is correct in the system - sometimes notices get sent but people don't receive them due to outdated contact info.
Update: The specialized email AND trying Claimyr both worked! I got an email response this morning, and I also managed to speak with an agent yesterday. My ID verification is now complete and they said my payments should process within 48 hours. THANK YOU everyone for the help - I would have never known about either option without this forum.
This happens alot!! My nephew had the same problem last week but his payment still came on time so dont worry about it. The website and phone system are seperate I think but they both work for filing claims.
Quick update for anyone finding this thread later: The system discrepancy between phone claims and the online portal is a known issue that ESD has acknowledged. They've stated that as long as you have confirmation numbers from phone claims, your weekly certification has been received even if the portal doesn't show it immediately. If it's been more than 3 business days and the portal still shows unfiled claims, then it might be worth contacting ESD, but otherwise it's normal system behavior that will resolve itself.
My boyfriend's cousin had reduced hours and got paid after just 2 weeks! But my sister waited like 2 months when her nursing hours got cut. I think it just depends on your employer and maybe your work history? Some employers contest everything which slows it all down. Good luck!!
Just to follow up on the job search requirements: there is one exception that might apply to you. If your employer has given you a definite return-to-full-hours date within 8 weeks, you can request "standby" status, which waives the job search requirement. You'd need to specifically apply for this through your eServices account under "Request Standby." Looking at what others have shared, processing times really do vary widely for partial unemployment. The key factors that affect timeline: 1. How quickly your employer responds to ESD 2. Whether there are any discrepancies between your reported hours and your employer's reports 3. If your earnings are consistent or vary significantly week to week 4. Whether you've correctly completed all weekly claim requirements Given that you're at 3 weeks now with an 'approved' status but pending employer verification, I'd expect you'll see movement in the next 1-2 weeks unless there's a specific issue.
Thank you for all this info! My employer hasn't given us any timeline for returning to full hours - they've basically said this is the "new normal" for now due to budget cuts. I'll start doing my job searches immediately and hope that doesn't delay things too much. I think I'll try calling ESD next week if nothing changes. The waiting and uncertainty is the worst part.
CosmicCommander
UPDATE: I tried this method this morning and got through to someone after about 15 minutes on the overpayment line. They transferred me to a claims specialist but then I waited for another hour before getting disconnected. 😠Going to try again tomorrow morning. At least I know it's possible to get through this way, just need better luck staying connected during transfer.
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Malik Johnson
I had a totally different experience with ESD last month. Filed my claim, got approved within 3 days, and have been receiving payments on time ever since. No need to call at all. I think it depends on whether your claim has any issues that trigger manual review. Just wanted to share that sometimes the system does work as intended!
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Oliver Zimmermann
•must be nice 🙄
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