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I just checked my eServices and noticed there's actually a questionnaire that was added yesterday! Thanks for mentioning that - I wouldn't have thought to look. Filling it out right now and hoping that helps move things along. Still worried about the timeline but at least I know what to expect now. Thanks everyone for the advice!
Hang in there. I remember when I first applied for unemployment after losing my restaurant job it was SO confusing. Just remember to keep filing those weekly claims no matter what. My cousin forgot to file for two weeks during his adjudication period and he never got paid for those weeks even though his claim was eventually approved. The system is super strict about that weekly filing requirement.
Based on everything you've described, this sounds like what's called an "adjudication hold" without proper notification. Some claims get randomly selected for additional verification, and yours might be one of them. Unfortunately, the only real solution is making contact with an ESD claims specialist. I'd recommend a multi-pronged approach: 1. Continue attempting to call ESD directly 2. Contact your state representative as suggested above 3. Send a secure message through the eServices portal (they're supposed to respond within 5-7 business days) 4. If your husband's employer has an HR department, ask if they can help by verifying any information ESD might need For the phone approach, try calling the main line at exactly 7:00am, and if that doesn't work, try around 4:30pm. Some people have had success with the technical support line and then asking to be transferred to claims. Once he gets through, make sure to request retroactive payment for all weeks in pending status. They should process everything at once once the hold is lifted.
Just wanted to follow up - did your husband have any luck with the state rep approach? My sister used Claimyr (the service I mentioned before) because she tried calling for weeks and couldn't get through. The regular phone method just seems impossible right now with how backed up ESD is. Whatever works though! I hope he gets his money soon.
We've contacted our state rep but haven't heard back yet (it's been 2 days). I think he might try that Claimyr service as a backup plan if we don't hear from the rep's office by Monday. At this point, he just wants this resolved so we can move on! I'll update here if either method works.
Based on everything you've shared, it sounds like your claim is almost certainly in adjudication due to the severance payment. Here's what I recommend: 1. Continue filing your weekly claims on time, even if you're not getting paid yet 2. Document all your job search activities meticulously 3. Try calling ESD at the moment they open (typically 8:00 AM) as that's when you have the best chance of getting through 4. If you can't reach them by phone after several attempts, consider sending a secure message through your online account specifically asking about the severance review status The good news is that once they resolve the adjudication, you should receive all back payments for the weeks you've claimed, assuming you're found eligible. The waiting is definitely stressful, but stay proactive about following up.
Thank you so much for this detailed advice. I'll definitely try calling right when they open tomorrow. And I've been keeping detailed records of all my job search activities just to be safe. It's reassuring to know I'll eventually get the back payments if everything checks out. The uncertainty is almost worse than the waiting!
when i filed back in november it took almost 9 weeks to get paid!!! i called like 50 times and either got busy signals or was on hold for hours just to get disconnected. the whole system is a joke. but at least when they finally paid me they gave me everything backpaid so i wasn't completely screwed. just completely stressed out for 2 months lol
Quick update on waiver processing times - I just had a meeting with the ESD overpayment unit supervisor yesterday. They're currently processing waivers from mid-July, so there's about a 7-month backlog. They've hired additional staff for review, but each waiver requires checking against both federal and state eligibility rules from the pandemic period, which involves manual review of documentation. Important note: Make sure your current contact information is updated in the system. They're sending requests for additional information by mail and email, and if you miss responding to these requests, your waiver could be denied by default.
After reading everyone's experiences, I think we need to recognize this is a systemic issue affecting thousands of people. The Covid benefit programs were chaotic, with changing guidance from both federal and state levels. While waiting for your waiver to be processed: 1. Request a formal hold on collections through eServices (as mentioned above) 2. Document all communications with ESD (dates, times, representative names) 3. Check your spam folder regularly for ESD communications 4. Contact your state representative if it's been over 4 months 5. Consider filing a formal appeal if collections are continuing despite a pending waiver The good news is that I've seen very few waiver denials so far - most are being approved, just very slowly.
Scarlett Forster
I want to emphasize that timing matters when filing. Since you voluntarily quit on October 6th and it's now late October, you should file right away. You don't want to wait too long as it could affect your claim. Also, make sure you report any earnings from your new job when filing weekly claims - failing to do so could result in an overpayment issue later.
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Kayla Morgan
•I didn't realize timing was important! I'll file today. For the weekly claims, do I report gross earnings or net? And do I report them for the week I worked or the week I got paid?
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Scarlett Forster
•Report gross earnings (before taxes) for the week you EARNED the money, not when you were paid. This is a common mistake that causes overpayment notices later. And remember, you must be available for work and actively job searching during any week you claim benefits, even if you've already secured a new position but haven't started yet.
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Cole Roush
Don't forget to prepare for the possibility of an appeal hearing if they initially deny your claim. Washington state has a high rate of reversals at the appeal level for these types of cases. Make sure you have documentation ready about: 1) The original incident with details about the medication theft, 2) Proof that management knew about your concerns when they rehired this person, 3) Any communications showing you tried to resolve this before quitting. I'd recommend preparing your narrative now while everything is fresh in your mind.
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Kayla Morgan
•That's excellent advice. I'll start gathering everything now. Do you know how long appeals typically take to process? If my initial claim is denied, should I still file weekly claims while waiting for the appeal?
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Cole Roush
•YES! Continue filing your weekly claims even if denied - this is critical. If you win on appeal, you'll only be paid for weeks you properly claimed. Appeals are currently taking about 6-8 weeks to schedule after filing, and you'll get a notice with your hearing date about 10 days before. The hearing itself is usually by phone with an Administrative Law Judge.
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