UPDATE: After trying for 3 days to call ESD with no luck (constant busy signals), I tried the Claimyr service that someone recommended above. Got connected to an ESD agent in about 40 minutes! Turns out my "phantom notification" was for a letter requesting additional information about my last employer. The letter never showed up in my account for some reason, but the agent was able to see it in their system. Getting this resolved now rather than waiting will hopefully prevent delays with my claim processing. Thanks everyone for your help and sharing your experiences! I'll post another update when my subsequent claim is processed to let you know how long it took.

just want to add my partner got 3 phantom notifications in february and they never showed up online but then got disqualified for not responding to them! had to file an appeal saying they never saw the letters. total mess

Im in construction and get paid for diffrent jobs at all diffrent times, sometimes weeks later!!!! I always just report the hours when i work them and never had a problem with esd. your doing it right!!

Everyone here is correct - you report wages in the week they were earned, regardless of when payment is received. This is covered in the ESD handbook under the "How to Report Earnings" section. The reason for this policy is to maintain consistency in how unemployment benefits are calculated and to ensure that claimants aren't penalized due to employer payment schedules, which can vary widely. Keep in mind that when you report earnings, you should report gross wages (before taxes and deductions) for the week in which the work was performed. If you performed work over multiple weeks but received a lump sum payment, you should divide the earnings according to when the work was actually done. If you ever receive a questionable determination or notice about this issue, you have the right to appeal within 30 days.

also make sure you didnt accidentally answer something wrong on your weekly claims. i said NO to being able and available one week cause i was confused about what they were asking and it held up ALL my payments for weeks

One thing to keep in mind - if your claim is delayed beyond 3 weeks, you have a right to know why. Request a status update through your eServices account by sending a secure message. Sometimes this alone can trigger someone to look at your claim. Also, double-check that your job search activities are meeting the 3 required activities per week and that you're documenting them properly. Inadequate job search information is a common reason for delays. But from what you've described, this sounds like the normal verification process that happens with new claims. The system is telling you to continue filing weekly claims because that's exactly what you should do - it's good advice.

Just a quick update on current timelines since I spoke with an ESD agent last week about my own issue. They told me that as of April 2025, the average adjudication time is 8 weeks, but can be longer if multiple issues need resolution. The agent mentioned they're still working through a backlog from the February manufacturing layoffs. One thing that might help - have your husband check if his previous employer has actually submitted the corrected dates. Sometimes employers say they'll fix something but don't follow through, and ESD won't tell you this proactively.

Unfortunately, there's no way for claimants to see if employers have responded. Only ESD can see that information. Your best bet is to call ESD again and specifically ask: 1) Has the employer submitted the corrected information? 2) Is there anything else holding up the claim? 3) Can they provide an estimated timeline for resolution? Be sure to get the agent's name and ID number for your records. Sometimes making note of this information (and mentioning you're keeping detailed records of all communications) can motivate them to be more thorough.

To answer your follow-up question - when you do reach an ESD agent, have this information ready: 1. Your claim ID number 2. The specific week (date range) where your job search log is stuck in draft 3. Details of your job search activities for that week 4. Screenshots or documentation if possible Make sure to specifically ask them to add a note to your claim about the job search log technical issue. Also ask them to confirm that your weekly benefits won't be affected by this. In my experience, as long as you did actually perform the job search activities and can document them, ESD is reasonable about system limitations. The key is getting through to actually speak with someone.

Just as a follow-up since I saw your question - when I used Claimyr to reach ESD about my job search log issue, they got me through to an agent in the claims department. The agent asked for my SSN, claim ID, and the specific week I was having trouble with. They confirmed I could still receive benefits as long as I actually did the job search activities, even if the system wouldn't let me submit the log retroactively. The whole call took about 15 minutes once I got through.