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Anyone seen their payment status change from "processing" to "pending"? Mine just switched and I'm not sure if that's good or bad...
UPDATE: Got through to ESD this morning! The "Ability Issue" was because I answered a question wrong on my initial application about being able to work. The rep cleared it on the spot and said my payments should process in 24-48 hours. She also said they're seeing a lot of minor issues like this holding up claims. If you're stuck in processing, definitely try to get through to a rep!
I filed my claim last Sunday at 4am and still haven't received my payment. Status just says "processing" - is that normal? Should I be worried? This is only my second week on unemployment.
If it's still showing "processing" after more than 3 business days, I would recommend calling ESD to check if there's an issue. New claims sometimes have additional verification steps that can delay the first few payments. It could be a simple verification issue or something that needs adjudication. Did you receive your first payment without any problems? And have you verified your identity through ID.me yet? Those are common issues for new claims.
Just tried calling ESD to ask about my delayed payment and got the "high call volume" message for the 5th time today! How is ANYONE supposed to get through to them?? This is so frustrating!
DON'T BOTHER with their regular line - COMPLETE WASTE OF TIME!! I called 47 times yesterday and never got through. Their phone system is DELIBERATELY designed to prevent people from reaching agents. They don't want to deal with us!!
I used that Claimyr service someone mentioned earlier in this thread last month when my payment was stuck. It actually worked - got through to an agent in about 10 minutes instead of spending days redialing. Worth checking out if you're desperate.
Just to update everyone in this thread with accurate information: for vacation/holiday pay specifically, you need to report it for the week it was PAID, not the week it was earned or accrued. Many people get confused about this. So if your final check with the PTO payout was issued this week, you would report it on this week's claim, even if the PTO was technically earned months ago. This is different from how regular work hours are reported (which are reported when worked).
UPDATE: I spoke with an ESD representative this morning (used that Claimyr service which actually did work great). They were understanding about the mistake and had me fill out a statement explaining what happened. They said they'll calculate any overpayment and send me a notice with options for repayment. The agent assured me that since I self-reported, this wouldn't be considered fraud - just an adjustment that needs to be made. Such a relief! Thanks everyone for your advice and sharing your experiences.
UPDATE: We finally got through to ESD this morning! They said the adjudication is only about that specific week where they think his hours might have been misreported (they weren't - we have documentation). The good news is they confirmed payments WILL continue for his current weekly claims while they investigate the past week! Such a relief. Also thanks to those who suggested documentation - we're gathering everything now just in case. Will update again once this is fully resolved.
We tried that Claimyr service someone mentioned above. Honestly wasn't sure about it at first but it worked - got connected with an ESD agent in about 25 minutes instead of spending days trying to call ourselves. Definitely worth it just for the peace of mind knowing our benefits won't stop.
Joshua Hellan
After seeing your update about getting disconnected multiple times, I really do recommend trying Claimyr. I was in the same boat - disconnected constantly, couldn't get through for weeks. It's frustrating that we have to use a service just to reach a government agency, but it saved me so much stress. The peace of mind from actually talking to someone was worth it. Regarding collections - they typically don't start aggressive collections during an appeal, but they may send you notices. Make sure to respond to those notices by stating you have an appeal pending. Keep documentation of everything.
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Ryder Ross
•I might have to try that service. I've now called 8 times today and either get disconnected or told the queue is full. I'll check out that video link you shared. At this point I'd do anything to just talk to an actual human at ESD who can explain what's happening with my claim.
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Henry Delgado
Since you mentioned childcare issues, I want to add some specific advice for your appeal: 1. Washington state actually has a "parental obligation" provision that can allow for reasonable childcare-related restrictions. Emphasize this in your hearing. 2. When explaining your situation to the judge, be very specific about your overall availability. For example: "I'm available to work 38 out of 40 standard hours in my industry. My only restriction is Sunday 9am-12pm due to temporary childcare issues." 3. Bring documentation of your efforts to secure alternative childcare for those hours. 4. Be prepared to explain why this restriction doesn't significantly impact your employability in your field. The key is showing that your restriction is both reasonable and doesn't substantially diminish your ability to accept suitable work. Given that yours is just Sunday morning and temporary, you have a good chance of winning your appeal if presented properly.
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Ryder Ross
•Thank you! I didn't know about the parental obligation provision. That gives me some hope. I'll definitely prepare documentation showing I've been trying to find alternative childcare. I appreciate everyone's help with this - I was feeling completely lost when I first got that denial letter.
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