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One more thing to know: when you do get through to ESD, ask about setting up a formal repayment plan instead of having them deduct from your benefits. Sometimes they'll let you make smaller payments after your claim ends, which gives you the full benefit amount now when you need it most. Make sure to get any agreement in writing through your eServices account.
UPDATE: Finally got through to someone at ESD this morning! They agreed to reduce the weekly recovery amount to $75 instead of $227. Not ideal but MUCH better than what I was left with before. They said I should see the change on next week's payment. For anyone else dealing with this, definitely call and explain your financial situation - they can adjust it!
I wanted to follow up on my earlier comment about WorkSource escalation. When you go to WorkSource, you need to specifically ask for an "UI Liaison" or "ESD Specialist" - not all WorkSource staff have the same level of access to ESD systems. These specialists have direct channels to the adjudication teams. Make sure to bring all your claim information, including your claim ID number and a list of all documents you've already submitted. This approach helped me get my claim unstuck after weeks of frustration.
Any update on your situation? Did you try any of these approaches yet? I'm curious which route worked for you since I know several people in similar situations right now.
So I've tried a few things from the advice here. I went to WorkSource and asked for the UI Liaison like someone suggested. They actually had me talk to someone who seemed more knowledgeable. They submitted some kind of internal ticket for me. I also emailed my state rep yesterday but haven't heard back yet. I'm going to try Claimyr tomorrow if I still don't get anywhere. Will definitely update once something works!
Evelyn Rivera
The exact same thing happened to me!!! My hours got cut to 12 per week back in December and my claim got stuck in adjudication for FIVE WEEKS!! I called ESD like 50 times and either couldn't get through or got hung up on. I finally contacted my state representative's office and they helped push it through. Try that if the governor's office helped last time. So ridiculous we have to involve politicians just to get our legitimate benefits!!!
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Mateo Warren
•Five weeks is awful! I'm glad your state rep was able to help. I might try that route again if this drags on too long. It does seem crazy that we need political intervention for what should be a straightforward process.
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Lilah Brooks
Just an update - I called ESD this morning using Claimyr and managed to speak with someone who explained what's going on with my husband's claim. They said they're verifying with his employer about the reduction in hours, and once they receive that information, they can complete the adjudication. The agent also expedited our case due to financial hardship. So there's definitely value in being able to actually reach someone!
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Jackson Carter
•did they say how long it wuld take after they got the employer info??
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Lilah Brooks
•They said typically 3-5 business days after receiving employer verification. They've already sent the request to his employer, so now we're just waiting for them to respond.
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