Just to update everyone in this thread with accurate information: for vacation/holiday pay specifically, you need to report it for the week it was PAID, not the week it was earned or accrued. Many people get confused about this. So if your final check with the PTO payout was issued this week, you would report it on this week's claim, even if the PTO was technically earned months ago. This is different from how regular work hours are reported (which are reported when worked).

UPDATE: I spoke with an ESD representative this morning (used that Claimyr service which actually did work great). They were understanding about the mistake and had me fill out a statement explaining what happened. They said they'll calculate any overpayment and send me a notice with options for repayment. The agent assured me that since I self-reported, this wouldn't be considered fraud - just an adjustment that needs to be made. Such a relief! Thanks everyone for your advice and sharing your experiences.

UPDATE: We finally got through to ESD this morning! They said the adjudication is only about that specific week where they think his hours might have been misreported (they weren't - we have documentation). The good news is they confirmed payments WILL continue for his current weekly claims while they investigate the past week! Such a relief. Also thanks to those who suggested documentation - we're gathering everything now just in case. Will update again once this is fully resolved.

made sure 2 save all ur paystubs and stuff!! my friend had 2 wait 8 weeks for them to figure everything out even tho she did nothing wrong!!!

this is why i always keep detailed records of EVERYTHING with esd. screenshots of my weekly claims, work search logs, bank statement deposits, all of it. they mess up constantly and then act like its YOUR fault. had to appeal an overpayment last year because of their system glitch and it took 4 months to resolve. never trust their systems to work correctly!!

Just as a heads-up for everyone: This delay was caused by ESD implementing their quarterly system updates. They typically do these the last weekend of every quarter, but they rarely announce them in advance. If you report part-time hours during these update periods (especially March/June/September/December), you might experience delays. It's always a good practice to budget with the assumption that your UI payment might occasionally be 2-3 days late, especially around these quarterly transitions. The payments are rarely missed completely, just delayed.

The exact same thing happened to my cousin a few weeks ago. She got paid without any letter, called ESD (took forever to get through), and they told her the payment was correct but the letter generation system was backlogged. Apparently they prioritize getting people paid over sending the paperwork, which makes sense if you think about it. But they also told her to keep checking her online correspondence inbox because sometimes they only send electronic notifications now instead of paper mail.

Quick update! After reading through everyone's experiences here, my suggestion would be to wait about 5 business days to see if the letter arrives. If it doesn't, definitely contact ESD for confirmation. What's important is that you have documentation of the decision in case there are any issues later. The fact you received payment is a very positive sign, though. In my 15+ years working with unemployment systems (as a claimant and later helping others), I've rarely seen cases where payment was issued incorrectly ahead of a decision.

One more thing to consider - check if you have any "issues" listed under your claim. Log into eServices, go to your claim status page, and look for an "Issues" or "Decisions" tab. Sometimes there's a specific issue that needs to be resolved but the notification doesn't come through clearly. If you see anything there, it will tell you what's causing the denial. If you do get through to someone, make sure to ask them to check for any "flags" on your account. Often there's a system flag that's automatically denying your payments that can be removed by an agent.

Based on everything you've shared, this definitely sounds like an internal system flag that's causing automatic denials. Your best course of action now would be: 1. Try the 7:59am calling trick mentioned above 2. Consider using the Claimyr service if you continue having trouble getting through 3. Contact your state representative (this often works well) 4. If all else fails, you can request a formal appeal of the denials, which at least guarantees you'll get a hearing The good news is that once this is resolved, you should receive all back payments you're entitled to. Make sure to keep filing your weekly claims even while this is being sorted out.