EVERYONE LISTEN UP! ESD is under pressure from the state auditor to clear up these overpayment issues by the end of the fiscal year (June 30th). That's why they're suddenly approving waivers left and right. If you're going to call about your overpayment, DO IT BEFORE JUNE 30!! After that the new budget cycle starts and they won't be as motivated to clear cases. Speaking from experience working with state agencies!!!

my sister got her overpayment credit about a month after they told her it was approved. it was exactly the same amount as what they originally said she owed. but she said it just appeared in her bank account with no warning or explanation lol. typical esd

Have you claimed every week even though you're pending? YOU MUST CLAIM EVERY WEEK or they'll close your whole claim and you'll have to start over!!! This happened to my brother and he lost 6 weeks of backpay because he stopped claiming while waiting for them to fix his pending status.

Just wanted to follow up - what ended up working for you? I'm helping several people with similar issues and would love to know which approach finally got your claim moving.

This system is BEYOND BROKEN. They make you wait 7 weeks, then hide the important messages in random places, then expect immediate responses or they'll deny your claim?? The people designing these systems have clearly NEVER been unemployed or they wouldn't make it so impossibly complicated. I've been dealing with ESD for 3 months and it's been nothing but problems. Call the governor's office again if they don't respond soon.

Just wondering - did they ask you for information about your previous employer? I'm curious what kind of questions the adjudicator sent because I'm still waiting for mine to contact me (5 weeks and counting).

dont forget 2 look into rental assistance and utility help programs while waiting!! most counties have emergency programs 4 single parents. also food banks saved me when i was waiting on my claim last year

One more tip - download and save a copy of your determination letter and appeal confirmation. ESD's website can be glitchy, and you don't want to lose access to important documents. I take screenshots of everything now because I've had stuff disappear from my online account before.

To clarify a point about reporting: When you file your weekly claim, you'll need to report that your employment ended. When asked why, select the most accurate option available - usually something like "discharged" or "fired" rather than "quit." ESD will then likely send you a questionnaire about the separation or schedule a phone interview. This is where you can explain the full situation with the lack of formal warnings and the context of promised hours that never materialized. For your job search, make sure you're focusing on positions that would be considered "suitable work" based on your skills and experience. The WorkSource training program is excellent - make sure ESD knows you're participating in this, as it demonstrates your commitment to reemployment. If you need immediate assistance with bills while waiting for this to resolve, ask WorkSource about emergency assistance programs that might be available to you.

Thank you all so much for the advice and support. I feel a little less panicked now. I have my weekly claim coming up in 2 days, so I'll report the job ending accurately and be prepared for questions. I'm going to try calling ESD first thing tomorrow, and if I can't get through, I might try that Claimyr service someone mentioned. I really can't afford to wait weeks for a decision without knowing what's happening. I'll also contact my WorkSource advisor tomorrow to see if they can provide any documentation about my participation in the training program that might help my case. I'll update here if I learn anything that might help others in a similar situation!