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One more important detail - when your staff applies, they need to indicate they're requesting standby status and provide the specific return-to-work date after each period off. So for your March 31 week, they would enter the date they're returning to work in April. For scattered weeks, this gets updated with each period of unemployment. Also, everyone should set up their ESD account and claims BEFORE the first day off work. The system can be glitchy, and you don't want authentication issues delaying benefits.
If your claim is still showing as "Processing" without any pending issues or disqualifications, it's most likely just a processing delay. Here's what you should know: 1. ESD occasionally has processing backlogs, especially mid-month when their workload increases 2. If there are no messages in your account about issues, that's usually a good sign 3. Wait times for payments can occasionally extend to 4-5 business days 4. It's only considered a true delay if it goes beyond 5 business days If you still don't have your payment by Monday, I'd recommend contacting ESD directly. Make sure you've checked your settings in the ESD portal to confirm your payment method hasn't changed and that there aren't any notifications you might have missed.
Update on my situation: I finally got my benefits released yesterday after 9 weeks of waiting! What finally worked was getting my state senator's office involved (thanks to whoever suggested that). Their constituent services staff contacted ESD directly and suddenly my claim was "prioritized." Seems wrong that it takes political connections to get what you're legally entitled to, but at this point I'm just relieved to have rent money. For those still waiting - don't give up, and definitely try the state representative/senator route!
@OP - Yes, it was indeed the able and available issue. Apparently the system had flagged me because I mentioned in one weekly claim that I had attended a family event out of state (was only gone for a weekend). That triggered the A&A review because they thought I might not be available for work. The ridiculous part is that once someone actually looked at my claim, it took them less than 10 minutes to resolve it. It just sat in a queue for 9 weeks with nobody looking at it!
I want to clarify something important about the 'did not return to work and earn enough to qualify' message. This is separate from the Reasonable Assurance issue. It means the system is saying you didn't earn enough in your base year to qualify for a new UI claim. If your previous benefit year ended and you're filing a new claim, you need to have worked and earned wages in at least 680 hours during your base year. Double-check your base year wages in eServices to verify you met this requirement. If the information there is incorrect, you'll need to address that as well.
That's a really helpful clarification. I checked my base year wages and I definitely worked way more than 680 hours - it's showing about 820 hours. So I'm really confused why they'd say I don't qualify when their own system shows I do! It's like they're applying two different wrong reasons to deny me.
Have you tried going to WorkSource? Sometimes they have ESD people there who can look at your claim without going through the phone nightmare. That's what I did last year when I had an issue with my claim.
Kaitlyn Jenkins
Anyone know if having a PIp (performance improvement plan) hurts your case? I was put on one 2 weeks before being let go but wasnt given the full time to improve that was promised in the Plan. Thinking of applying for UI but worried this looks bad?
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Alfredo Lugo
•Being on a PIP actually helps your case if they didn't give you the full time period to improve. It shows the employer didn't follow their own process. Make sure to mention that specifically during your fact-finding interview.
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Edwards Hugo
FINAL UPDATE: My claim was APPROVED! Had my fact-finding interview and the adjudicator said that since I didn't have any written warnings and could show the sales targets kept changing, it wasn't considered misconduct. The interviewer also mentioned they could tell I was making an effort to meet the goals. Benefits were deposited yesterday including back pay for the waiting period. Thanks everyone for your help!
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Danielle Campbell
•congrats!! how long was the whole process from filing to getting approved?
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Edwards Hugo
•It took exactly 3 weeks and 2 days from my initial application to approval. Not as bad as I expected after reading horror stories here!
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