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EVERYONE LISTEN UP! ESD is under pressure from the state auditor to clear up these overpayment issues by the end of the fiscal year (June 30th). That's why they're suddenly approving waivers left and right. If you're going to call about your overpayment, DO IT BEFORE JUNE 30!! After that the new budget cycle starts and they won't be as motivated to clear cases. Speaking from experience working with state agencies!!!
Whoa, this is really good to know! I'll definitely follow up before June 30th then. Thanks for the insider perspective!
This information isn't entirely accurate. While ESD does have performance goals, there's no special June 30th deadline for overpayment waivers. The agency processes claims throughout the year regardless of the fiscal calendar. Wait times may vary based on claim volume, but the fiscal year end doesn't create a special window for approvals.
my sister got her overpayment credit about a month after they told her it was approved. it was exactly the same amount as what they originally said she owed. but she said it just appeared in her bank account with no warning or explanation lol. typical esd
This system is BEYOND BROKEN. They make you wait 7 weeks, then hide the important messages in random places, then expect immediate responses or they'll deny your claim?? The people designing these systems have clearly NEVER been unemployed or they wouldn't make it so impossibly complicated. I've been dealing with ESD for 3 months and it's been nothing but problems. Call the governor's office again if they don't respond soon.
Just wondering - did they ask you for information about your previous employer? I'm curious what kind of questions the adjudicator sent because I'm still waiting for mine to contact me (5 weeks and counting).
Yes, they wanted more details about why I left my last job. They asked for dates, any documentation I had about the separation, and contact information for my supervisor. They also asked if I had any additional information I wanted them to consider for my claim. Pretty standard stuff, but important to answer thoroughly!
My sister-in-law works for the state (not ESD though) and she mentioned something about a new payment processing system being implemented this week. Maybe that's related? She said several departments were having to adjust to new software rollouts. Probably just growing pains with the new system.
UPDATE: Just wanted to let everyone know my payment finally came through this morning at 6:30am. Looks like it was just delayed by about 18 hours. Hope everyone else has received theirs too!
One other thing to check: look at your payment history section. If your recent weeks show a status of "pending" or "processing" instead of "paid," that might give you a clue. Sometimes there's a pending issue that doesn't trigger an alert. Also, make sure you've completed all work search requirements - ESD is being much stricter about the 3 job search activities per week in 2025.
My payment history shows the last three weeks as "pending" with no other explanation. And yes, I've definitely been doing my 3 job search activities each week and documenting them correctly. I think I'm going to have to find a way to speak with someone directly at ESD. Thanks everyone for your help!
" Pending status for three weeks without any alerts is almost always an adjudication issue that'hasn t been properly flagged in the system.'There s likely a question about your eligibility that an ESD adjudicator needs to review, but for some reason,'it s not showing up in your dashboard. This happens quite often with'ESD s system. Unfortunately, the only solution is speaking directly with an agent who can look at the notes on your claim that'aren t visible to you througheServices.
Charlotte Jones
Have you claimed every week even though you're pending? YOU MUST CLAIM EVERY WEEK or they'll close your whole claim and you'll have to start over!!! This happened to my brother and he lost 6 weeks of backpay because he stopped claiming while waiting for them to fix his pending status.
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Rachel Clark
•Yes, I've been religiously filing every Sunday no matter what. That's one thing I made sure to keep up with. Thanks for the warning though - I can imagine how frustrating that would be to lose all that backpay!
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Mia Alvarez
Just wanted to follow up - what ended up working for you? I'm helping several people with similar issues and would love to know which approach finally got your claim moving.
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Rachel Clark
•I actually took the advice about going to WorkSource in person. The staff there called someone directly at ESD while I was there. Turns out there was a system flag because my SSI benefit amount changed slightly in February (cost of living increase), but I had uploaded my older award letter. Once I provided the updated letter, they removed the hold and processed my claim within 48 hours. Got all my backpay in one lump sum! Definitely recommend the in-person WorkSource approach if anyone else is stuck.
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