@profile5 They scheduled a phone interview with me about a week after I submitted all my documents. The interview only lasted about 15 minutes - they just verified a few details about when I worked vs when I was paid. Have all your documentation ready when they call!

UPDATE: I finally got through to ESD today! The agent confirmed I was right - they were looking at my payment dates instead of when I actually performed the work. They're going to correct those weeks and release the payments. For anyone with similar issues - definitely keep detailed records of when you actually do the work vs when you get paid, especially if you're a contractor or have irregular payment schedules!

not to go off topic but anyone know if we can deduct job search expenses when on unemployment? i spent a ton on gas driving to interviews last year

Just to clarify for everyone in this thread: the unemployment tax withholding system is pretty simple but often misunderstood. ESD only offers a flat 10% federal withholding option - nothing more nuanced. This is often more than people actually owe on their unemployment benefits when all factors are considered in their tax return. Reason: The U.S. tax system has built-in provisions like the standard deduction ($14,600 for single filers in 2024) and lower tax brackets on initial income. So while 10% is withheld on ALL your unemployment benefits, your effective tax rate might actually be lower when filing. This is why many people receive refunds after filing taxes that include unemployment benefits. It's completely normal and part of how our tax system works.

To clarify a point about reporting: When you file your weekly claim, you'll need to report that your employment ended. When asked why, select the most accurate option available - usually something like "discharged" or "fired" rather than "quit." ESD will then likely send you a questionnaire about the separation or schedule a phone interview. This is where you can explain the full situation with the lack of formal warnings and the context of promised hours that never materialized. For your job search, make sure you're focusing on positions that would be considered "suitable work" based on your skills and experience. The WorkSource training program is excellent - make sure ESD knows you're participating in this, as it demonstrates your commitment to reemployment. If you need immediate assistance with bills while waiting for this to resolve, ask WorkSource about emergency assistance programs that might be available to you.

Thank you all so much for the advice and support. I feel a little less panicked now. I have my weekly claim coming up in 2 days, so I'll report the job ending accurately and be prepared for questions. I'm going to try calling ESD first thing tomorrow, and if I can't get through, I might try that Claimyr service someone mentioned. I really can't afford to wait weeks for a decision without knowing what's happening. I'll also contact my WorkSource advisor tomorrow to see if they can provide any documentation about my participation in the training program that might help my case. I'll update here if I learn anything that might help others in a similar situation!

Just to add some additional clarification since there's some confusion here: 1. WorkSource appointments (phone or in-person) count as job search activities 2. You must record the specific name of the WorkSource staff member you spoke with 3. The system classifies these as "In-person WorkSource workshop or appointment" even for phone calls 4. If the specialist assigns you follow-up activities, those can count separately if they take more than an hour and are properly documented 5. Always keep documentation of all WorkSource interactions for at least 6 months in case of a job search review Source: I work with ESD programs and help people navigate the unemployment system.

my specialist never evn called me last month and i still got in trouble for missing the apointment smh

One additional note: when you do finally reach an agent, ask them to document in your file that you've been attempting to contact ESD regularly. This can be important if they try to say you were non-responsive to some request you never received. Also, make sure you have a clear and accurate record of your last employer, including the correct business name (sometimes the legal name is different from what employees call it), their ESD reference number if you have it, and exact dates of employment. Having these details ready can sometimes help them clear up issues on the spot. Keep in mind that adjudicators and regular ESD agents are different - regular agents can see what's causing the hold but often can't adjudicate the claim themselves. However, they CAN add notes to your file that the adjudicator will see, which is why being specific about your situation when you do reach someone is so important.

UPDATE: I finally got through to ESD this morning! Called about 40 times starting at exactly 8am. The agent confirmed my employer DID respond promptly (not the issue) but apparently there was a discrepancy between the reason for separation I listed (layoff) and some auto-categorization in their system that flagged it as "lack of work" which are technically different things in their system. The agent added detailed notes to my file and said an adjudicator should contact me within 3-5 business days. Fingers crossed this actually happens! Will update when I hear more.