Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One other important thing to remember is that you still need to do your 3 job search activities each week, even while the overpayment is being sorted out. I've seen people get denied because they thought they could skip this requirement while dealing with other ESD issues. Keep detailed records of all your job search activities!

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Thanks for the reminder! I'll make sure to start tracking everything. Do you know if they're still accepting virtual job fairs as one of the activities?

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Just to follow up on your question - yes, virtual job fairs still count as a job search activity as of 2025. Also, I want to clarify about the offset process: while 50% is standard, ESD does have an official financial hardship application that can reduce the offset percentage if you can demonstrate that the 50% offset would cause significant financial hardship. You'll need to provide documentation of your expenses versus income. The form is available in your eServices account under the "Upload a Document" section.

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This is incredibly helpful information! I'll look for that hardship form in eServices right after I submit my initial claim. Really appreciate everyone's advice - feeling much less anxious about this whole situation now.

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Has anyone tried requesting a waiver? I saw something about 'equity and good conscience' waivers on their website but wasn't sure if those actually get approved.

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Equity and good conscience waivers can be approved, but they're not automatic. You need to demonstrate both that the overpayment wasn't your fault AND that repayment would cause significant financial hardship. Document your current expenses, income, and any extenuating circumstances like medical bills or other unexpected costs. About 40% of these waivers get approved when properly documented.

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UPDATE: I finally got through to ESD using that Claimyr service someone mentioned. The agent confirmed there was a system update that affected waiting week assignments. She put in a request to have my case reviewed by an adjudicator and put a temporary hold on the overpayment collection while they review it. She said I should still file a formal appeal through my online account to protect my appeal rights, but that many of these are being resolved through their internal review process. Fingers crossed!

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That's great news! I'm going to try that too. Let us know what happens with your case!

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mine just changed to PAID!!! check yours guys. its 1:45pm here

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OMG you're right! Mine just changed to paid too! What a relief. Thanks everyone for your help and reassurance. Looks like it was just a processing delay after all.

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mine too!!!! thank goddd

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For future reference, these delays tend to happen around the same time every quarter - usually the third week of January, April, July and October when they do their system maintenance. I always budget a little extra cushion during these weeks just in case. Glad everyone's payments are coming through now!

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That's really good advice about budgeting extra during those weeks. I'll definitely make a note of that for the future. Thanks again everyone for your help!

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An update would be great when your son figures out what the issue was! It helps others with similar problems. In my experience, most payment delays after approval are resolved within 2-3 weeks once you get through to the right person. The challenge is getting through their phone system.

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I'll definitely post an update once we figure it out! He's trying to call them again this morning. Fingers crossed he gets through.

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UPDATE: Success! My son FINALLY got through to ESD this morning. Turns out there was an identity verification hold that wasn't showing up anywhere on his account. They needed him to upload his driver's license and social security card to verify his identity, which he did while on the phone. The agent said payments should process within 48 hours and include all backpay. The agent also mentioned this is super common right now due to increased fraud prevention measures. Thanks everyone for the advice! Special thanks to whoever suggested Claimyr - that's what finally got him through after trying for days.

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Great news! Thanks for updating us. The identity verification holds are definitely common since ESD upgraded their security systems in 2025. Glad he got it sorted out and will be receiving his payments soon.

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Thank you all for the suggestions! I tried calling this morning at 8:00 am sharp using the menu options suggested, but still ended up in the automated system with a "high call volume" message. I've gone ahead and sent a message through eServices AND emailed my state rep as suggested. I may try the Claimyr service tomorrow if I don't hear anything by then. This is so frustrating - I've been working for 7 years and this is the first time I've ever needed unemployment. I had no idea it would be this difficult just to talk to someone about why my claim was denied.

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When you do get through to someone, make sure to ask if they can put a note on your file that this was a system error. This will help if you encounter any similar issues in the future. Also ask them to explain exactly why the disqualification happened so you understand what to avoid going forward.

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Just wanted to follow up - were you able to get through to ESD yet? Did any of the methods work for you?

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YES! I finally got through using Claimyr this morning after trying for 3 more days with no luck on the regular line. The agent confirmed it was a system error related to my identity verification. Apparently my driver's license expiration date was entered incorrectly. They fixed it on the spot and said my payments should resume next week. Such a relief! Thanks everyone for your help.

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