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Based on everything you've described, this sounds like what's called an "adjudication hold" without proper notification. Some claims get randomly selected for additional verification, and yours might be one of them. Unfortunately, the only real solution is making contact with an ESD claims specialist. I'd recommend a multi-pronged approach: 1. Continue attempting to call ESD directly 2. Contact your state representative as suggested above 3. Send a secure message through the eServices portal (they're supposed to respond within 5-7 business days) 4. If your husband's employer has an HR department, ask if they can help by verifying any information ESD might need For the phone approach, try calling the main line at exactly 7:00am, and if that doesn't work, try around 4:30pm. Some people have had success with the technical support line and then asking to be transferred to claims. Once he gets through, make sure to request retroactive payment for all weeks in pending status. They should process everything at once once the hold is lifted.
Just wanted to follow up - did your husband have any luck with the state rep approach? My sister used Claimyr (the service I mentioned before) because she tried calling for weeks and couldn't get through. The regular phone method just seems impossible right now with how backed up ESD is. Whatever works though! I hope he gets his money soon.
We've contacted our state rep but haven't heard back yet (it's been 2 days). I think he might try that Claimyr service as a backup plan if we don't hear from the rep's office by Monday. At this point, he just wants this resolved so we can move on! I'll update here if either method works.
Based on everything you've described, this sounds like what we call an "invisible adjudication" issue. Sometimes claims get flagged internally for review without any notification to the claimant. Since it's been over a month since your approval letter, I strongly recommend taking proactive steps: 1. Keep trying to call ESD first thing in the morning (7:00am) 2. Send a secure message through the portal specifically mentioning the approval letter date and that all weeks are still pending 3. Contact your state representative's office - they often have dedicated ESD liaisons who can help Most importantly, continue filing your weekly claims correctly while you wait. If your issue is resolved, you'll receive all backdated payments for properly filed weeks.
Just wanted to update everyone - I finally got this resolved! After trying for days, I used that Claimyr service someone mentioned above and actually got through to ESD in about 20 minutes. Turns out there was a random flag on my account because my former employer had provided slightly different dates than I did. The agent cleared it immediately and released all my payments! Should have the money in 2-3 business days. What a relief! Thanks to everyone who helped.
Quick update on waiver processing times - I just had a meeting with the ESD overpayment unit supervisor yesterday. They're currently processing waivers from mid-July, so there's about a 7-month backlog. They've hired additional staff for review, but each waiver requires checking against both federal and state eligibility rules from the pandemic period, which involves manual review of documentation. Important note: Make sure your current contact information is updated in the system. They're sending requests for additional information by mail and email, and if you miss responding to these requests, your waiver could be denied by default.
7 MONTHS?!? That's insane! By then they'll have taken all the money from some of us through garnishments or tax intercepts! How is this legal?
After reading everyone's experiences, I think we need to recognize this is a systemic issue affecting thousands of people. The Covid benefit programs were chaotic, with changing guidance from both federal and state levels. While waiting for your waiver to be processed: 1. Request a formal hold on collections through eServices (as mentioned above) 2. Document all communications with ESD (dates, times, representative names) 3. Check your spam folder regularly for ESD communications 4. Contact your state representative if it's been over 4 months 5. Consider filing a formal appeal if collections are continuing despite a pending waiver The good news is that I've seen very few waiver denials so far - most are being approved, just very slowly.
Thank you for this comprehensive advice. I just sent a message requesting the collections hold and will be contacting my rep next week if I don't hear anything. It's so frustrating that we have to jump through all these hoops because of their mistakes in the first place!
Based on everything you've shared, it sounds like your claim is almost certainly in adjudication due to the severance payment. Here's what I recommend: 1. Continue filing your weekly claims on time, even if you're not getting paid yet 2. Document all your job search activities meticulously 3. Try calling ESD at the moment they open (typically 8:00 AM) as that's when you have the best chance of getting through 4. If you can't reach them by phone after several attempts, consider sending a secure message through your online account specifically asking about the severance review status The good news is that once they resolve the adjudication, you should receive all back payments for the weeks you've claimed, assuming you're found eligible. The waiting is definitely stressful, but stay proactive about following up.
Thank you so much for this detailed advice. I'll definitely try calling right when they open tomorrow. And I've been keeping detailed records of all my job search activities just to be safe. It's reassuring to know I'll eventually get the back payments if everything checks out. The uncertainty is almost worse than the waiting!
when i filed back in november it took almost 9 weeks to get paid!!! i called like 50 times and either got busy signals or was on hold for hours just to get disconnected. the whole system is a joke. but at least when they finally paid me they gave me everything backpaid so i wasn't completely screwed. just completely stressed out for 2 months lol
THIS!!! The system seems DESIGNED to make people give up. They hope you'll just find a job before they have to pay you. My cousin works for DSHS and says ESD is deliberately understaffed. It's disgusting how they treat people who are already struggling!
Brooklyn Knight
my brother went thru same thing last year. he had like 2 months of backpay and it took about 10 days after adjudicaiton finished. something about large payments needing extra approval i think
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Logan Chiang
•That's exactly what they told me when I called! Large payments need extra approval. Wish the adjudicator had mentioned that to begin with...
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Isla Fischer
Did your money arrive yet? I'm in the same situation now and wondering how long I'll be waiting 😩
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Logan Chiang
•Yes! It finally came through this morning - so 8 business days total after adjudication. And it came as one lump sum. Such a relief! Hope yours comes through quickly!
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