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To provide some technical context: ESD processes claims using a batch system. The "PAID" status means your payment has been approved and queued for transfer, but there are several steps after that before the money reaches your account: 1. ESD's batch payment system processes the transfer (usually overnight) 2. The ACH network receives and routes the payment 3. Your bank receives the payment instruction 4. Your bank processes and posts the deposit This typically takes 24-48 hours after the "PAID" status appears. Banking holidays can extend this timeline. If you filed on Sunday and it shows PAID already, that's actually quite efficient processing by ESD standards. The money should appear by Wednesday at the latest under normal circumstances.
No, they just need basic info to connect the call. Nothing invasive. It was worth it for me since I was about to miss my school registration deadline without the approval.
Once you have Commissioner Approved Training (CAT) status, you're typically exempt from job search requirements while you're in the approved training program. That's one of the main benefits! However, there's an important distinction: until you receive the official approval, you MUST continue doing and documenting your job search activities (normally 3 per week). Don't stop your job search activities until you have written confirmation of your CAT approval. Also, keep in mind that Worker Retraining approval has an end date that aligns with your training program. If you take a quarter off or change programs, you need to notify ESD immediately as it can affect your benefits and exemption status.
Yes, absolutely emphasize that 4 others were laid off simultaneously! That's extremely strong evidence of a restructuring rather than misconduct. Those commendation emails from just before the termination are also gold - they directly contradict the performance issues claim. Regarding documentation they might suddenly produce - if they present new documents at the hearing, you can request time to review them. You can also question when they were created, who created them, and why you never saw them before. As a statistical point, in Washington state, about 30-40% of employee appeals are successful, but that rises to nearly 60% in cases where the employee has documentation contradicting the employer's version of events. Your case sounds like it falls in that category.
Just wanted to add that the hearing will probably be conducted by phone due to the backlog ESD is experiencing. Make sure you're in a quiet place with good reception and have all your documents laid out in front of you. If you have trouble getting connected or get disconnected during the call, contact the Office of Administrative Hearings immediately - don't wait for them to call you back! I learned this the hard way.
While I understand the frustration, I wouldn't say it's designed to be difficult on purpose. ESD has faced unprecedented claim volumes and staffing challenges since the pandemic. The phone systems and older technology infrastructure weren't designed to handle this level of demand. The in-person experience is better because those representatives have direct access to systems and fewer cases to handle simultaneously than call center staff. I do agree they need to improve their technology and communication, though.
GalacticGladiator
Has anyone else noticed that when you DO finally find the weekly claim form, half the questions are different than before???? I'm so paranoid I'm going to answer something wrong and get my benefits stopped!
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Chloe Taylor
•The questions have been reworded but they're asking for the same information as before. The most important ones about your work availability, job search activities, and any earnings remain essentially unchanged. If you're unsure about a particular question, you can click the small (?) icon next to it for an explanation.
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Freya Larsen
Update: I managed to find the weekly claim form using the directions from @helpful_guidance above. For anyone else struggling, the key is to look under "My Benefits" NOT "My Account" which seems counterintuitive. Also discovered they've added a mobile app called "WA Unemployment" that actually works better than the website right now. Might be worth downloading if you're having website issues.
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Diego Flores
•Thanks for the app tip! That's actually working much better for me too. Still a terribly executed website migration overall, but at least there's a workable alternative.
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