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To clarify some of the information shared here: 1. The official weekly claim filing period is Sunday through Saturday, with Saturday being the final day to file for the previous week. 2. However, ESD does allow claims to be backdated if filed within the same week without penalty (hence the Tuesday references). 3. For technical issues specifically with claim filing, the technical support line (360-902-9500) is often faster than the regular claims line. 4. System performance is typically best Monday-Thursday between 7am-10am or 2pm-4pm. If you're consistently experiencing technical issues, document them with screenshots if possible. This can help if you need to request backdating due to system problems.
anyone notice how the site ALWAYS says maintenance is scheduled for sunday nights but they NEVER actually post when exactly? like maybe don't do system updates during peak filing times?? just saying...
make sure he checks all his past weekly claims still say "paid" not "pending" on the eServices dashboard. my boyfriend's claim got approved but 3 of his past weekly claims were still stuck in pending status and he had to call to get them fixed before getting paid
Just checking back - has your partner received the payment yet? It's been a few days since your post. One other thing to mention is that sometimes banks place holds on large deposits, especially first-time government payments, so even after ESD processes it, your bank might hold it for 1-2 business days. If nothing has shown up yet, I would definitely call ESD to verify the payment status.
Tried calling ESD to ask this exact same question last month when my hours got cut. Spent DAYS trying to get through just to have them hang up on me when I finally reached a person. Finally used Claimyr (claimyr.com) and got through to an ESD agent in about 20 minutes. They have this video demo that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. The agent confirmed that substantial reduction in hours (25% or more) is good cause for quitting. Worth checking out if you want direct confirmation from ESD about your husband's specific situation.
One more thing to remember - since your husband is going directly to new employment, this might never even become an issue unless he files for unemployment that includes that union employer in his base year. When you file for unemployment, ESD looks at your work history for the first 4 of the last 5 completed calendar quarters. So if he works at the new job for a while before ever needing to file, the union job might not even be in his base year calculation.
GalacticGuru
have you tried contacting the obusdman office? they help with stuck claims sometimes. my cousin did this and got his claim fixed in like 4 days after being stuck for months
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Emma Wilson
•Just to clarify, it's the "Office of the Ombuds" at ESD (not obusdman). This office can help with claims that have been stuck for an extended period or have processing errors. However, they typically only intervene after you've exhausted normal channels and after the claim has been pending longer than the expected timeframe. At 5 weeks, it's approaching that point, but they may consider it still within normal processing time. Their contact form is on the ESD website under "Contact Us" then "Office of the Ombuds".
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Oliver Schulz
UPDATE: I finally got through to ESD this morning! I took the advice about calling right at 7am, and after a 40-minute wait, I spoke with an agent. They said my claim is still in adjudication but confirmed they have all the necessary information from both me and my employer. The agent said they're currently working through claims from early November, so mine should be decided within the next 7-10 days. She also noted that performance-based terminations generally do qualify for benefits as long as there wasn't willful misconduct. Feeling much more hopeful now. Thanks everyone for your advice!
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Natasha Kuznetsova
•That's great news! Definitely keep filing those weekly claims so when it does get approved, you'll get all your back payments. Good luck!
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Ravi Gupta
•So glad you got through! Those 7am calls really do work. Please update us when you get your decision - hoping for good news for you soon!
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