ESD appeal taking 2+ months after 'able to work' mistake - what's normal timeline?
I messed up big time when filing my UI claim. Got approved initially but I accidentally clicked NO for 'able to work' when I meant to click YES. As soon as I realized my mistake, I contacted ESD to explain but they said I had to go through the formal appeal process. So I filed the appeal right away explaining it was just a mistake on the form and I've been able and available for work the whole time. It's been over 2 months now with no decision or update whatsoever. My payment status just shows 'pending appeal' and I haven't received any benefits. Is this normal waiting time for appeals? Has anyone gone through something similar? Starting to really worry since rent is due soon and I've been counting on this money.
20 comments


Leo McDonald
The appeal process is completely broken right now. My appeal for a similar issue took 3.5 months before they even SCHEDULED a hearing, then another 3 weeks before the actual hearing happened. ESD is swamped and they prioritize new claims over appeals. It's totally unfair because you can't get any benefits while waiting.
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Norah Quay
•3.5 MONTHS?? Oh my god, I can't wait that long. Did you try calling them to speed things up? I'm getting desperate here.
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Jessica Nolan
have u tried calling the appeals office directly? thats different than regular esd number. might get answers faster that way
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Norah Quay
•I didn't know there was a separate appeals office number! Do you have it? I've been calling the main ESD line and can never get through.
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Jessica Nolan
•its the office of administrative hearings. google OAH washington unemployment they handle all the appeals stuff
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Angelina Farar
Appeals are taking between 8-12 weeks right now before you get scheduled for a hearing. Unfortunately, the "able and available" issue is one of the most common appeal types, so there's a backlog. Here's what you need to do: 1. Call the Office of Administrative Hearings (OAH) at 360-407-2700 to check your appeal status 2. Make sure they have your current contact information 3. Start preparing evidence that shows you were able to work (job applications, work search activities, etc.) 4. Continue filing your weekly claims while waiting for the appeal The good news is that this type of appeal involving an accidental form error usually gets resolved in your favor, especially if you've been consistently filing weekly claims and doing job searches. When you get to the hearing, clearly explain it was a simple mistake while filling out the form.
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Norah Quay
•Thank you so much for this detailed info! I've definitely been keeping up with my weekly claims and job search activities. I'll call OAH tomorrow morning to check on my status. Really hoping I don't have to wait the full 12 weeks since I'm already 2 months in...
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Sebastián Stevens
my cousin had the same thing happen last year! clicked wrong box by accident. took almost 3 months for his appeal but he got ALL the back pay when he won. just keep filing your weekly claims so you don't miss out on any payments when they fix it
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Norah Quay
•That's at least somewhat reassuring. I've been filing every week religiously. Did he do anything special to win his appeal?
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Sebastián Stevens
•not really just explained it was a mistake. had his job search logs ready but they barely looked at them. was super quick hearing like 15 mins
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Bethany Groves
I went through EXACTLY this last year. Made the same mistake about being able to work. The appeals process is painfully slow, but there's a workaround to at least talk to someone about your case status. I used Claimyr (claimyr.com) to get through to an actual ESD agent. They have this system that holds your place in line and calls you back when an agent is available. Saved me hours of waiting on hold. They have a video showing how it works here: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The ESD agent couldn't speed up my appeal but at least confirmed it was in the system and gave me an estimate of when I might get a hearing date. That peace of mind was worth it for me. My appeal eventually took about 10 weeks total.
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Norah Quay
•Thank you for sharing this! I've never heard of Claimyr before but I'm going to check it out. At this point I'd pay anything just to talk to a real person and get some information about my case status. The uncertainty is killing me.
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KingKongZilla
The ESD system is DELIBERATELY designed to be confusing and make people fail. That "able to work" question trips up THOUSANDS of people every year. They could fix the form to make it clearer but they DON'T because denials save them money!!!! You'll eventually win your appeal but they're hoping you'll give up before then. KEEP FIGHTING THEM!!
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Rebecca Johnston
•While I understand your frustration, I don't think it's deliberately designed to trip people up. The system is outdated and overloaded, yes, but the able and available question is standard for all unemployment systems nationwide. It's confusing because they have to cover various legal situations. But I agree the form could use better clarity and examples to help people answer correctly.
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Rebecca Johnston
I'm an unemployment navigator with a local workforce development council. Appeals are indeed taking 8-12 weeks currently, which is longer than the pre-pandemic standard of 4-6 weeks. Here's what might help while you wait: 1. Contact your state representative's office. They often have liaisons who can check on unemployment issues. Sometimes this can expedite things, especially in hardship cases. 2. Apply for other assistance programs like food benefits or emergency rental assistance if you're facing eviction risk. 3. Make sure you're fully prepared for your hearing. For an "able and available" issue, you'll want to clearly explain it was a form error, provide evidence of your job search activities, and be ready to explain why you're able to work. Don't lose hope - these types of appeals involving simple form errors have a high success rate, and you'll receive all back benefits if you win.
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Norah Quay
•Thank you for the suggestion about contacting my state rep - I wouldn't have thought of that! I'm definitely going to try that route. And I've been keeping detailed records of all my job search activities so I should be well-prepared when the hearing finally happens.
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Leo McDonald
Has anyone received an actual timeline from ESD recently? Every time I call they give different answers. First they said 6 weeks, then 10 weeks, then "we can't say" - complete runaround and it's impossible to budget or plan when you have no idea when you might get money!
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Jessica Nolan
•they told my brother 8 weeks last month but his hearing got scheduled after 7 weeks so maybe theyre catching up?
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Angelina Farar
Quick update to my earlier comment - I just checked with a colleague who works with appeals cases. The current average for scheduling "able and available" appeals is about 9 weeks, but they are trying to expedite cases where it was clearly a form error rather than an actual availability issue. Make sure when you call OAH that you emphasize this was simply checking the wrong box, not an actual limitation on your ability to work. That might help get your case prioritized.
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Norah Quay
•Thank you for checking! I'll definitely emphasize that when I call. It was 100% just clicking the wrong box - I've been actively job searching the whole time and have documentation to prove it.
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