Finally got ESD decision after contacting governor's office - timeline & results

I had a surprisingly good experience going through the governor's office. After 11 weeks stuck in adjudication with no movement, I submitted the online form on the governor's website explaining my situation. Got a call from someone in their constituent services dept within 3 business days, and then my claim was approved exactly 5 days after that call. They apparently have special liaisons that can escalate directly to ESD management. Make sure you included your claim ID number and full contact info in your message to them.

governor's office is useless tbh. i tried that route 2 months ago and still nothing. all they do is send your info to the same esd people ignoring you in the first place. good luck tho hope it works better for u

I tried literally everything to get through to ESD with no luck for TWO MONTHS. The regular phone lines are a joke - either busy signals or they disconnect you after waiting for hours. Finally found this service called Claimyr that got me connected to an actual ESD agent in less than 30 minutes! Cost money but was totally worth it to finally talk to someone who could help. They have a video demo at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 if you want to check it out. I got my adjudication cleared up within 2 days after speaking with the agent.

The governor's office route can be effective, but the timeline varies wildly based on the complexity of your claim issues and current ESD workloads. In my professional experience, most people see movement within 7-14 days after the governor's office contact. Here's what typically happens behind the scenes: 1. Governor's office receives your request and logs it (1-2 days) 2. Request gets assigned to a constituent services rep (1-3 days) 3. Rep contacts ESD through their special escalation channel (1-2 days) 4. ESD reviews your claim with higher priority (2-7 days) 5. Decision is made and implemented (1-3 days) If you haven't heard anything after 5 business days from contacting them, call the governor's constituent services line directly to follow up. Be polite but persistent.

i contacted them last month and got a decision in 6 days!!! but my situation was pretty straightforward (employer didn't contest). my friend waited almost 3 weeks after contacting the governor before her issue was fixed. i think it really depends on whats holding up your claim?

Just want to add - make sure you're still filing your weekly claims even while waiting for adjudication to complete! I've seen so many people get their adjudication finally cleared only to discover they missed filing weeks and lost out on those benefits. ESD won't automatically pay you for weeks you didn't file, even if you were eligible the entire time.

Good luck getting anything done w/ ESD! Their system is completely broken. I've been waiting 14 weeks now, contacted governor, legislators, even tried getting help from the ombudsman office. They all say the same thing - "we'll look into it" and then NOTHING happens. This whole system needs to be scrapped and rebuilt from scratch.

Quick update to my earlier comment - I just remembered the timeline more clearly. After contacting the governor's office, I got an email response in 2 days saying they'd forwarded my case to their ESD liaison. Then I got a call from an ESD specialist 4 days after that, who told me they were expediting my review. My adjudication was completed and benefits paid 3 days after that call. So about 9 days total from governor contact to resolution.

UPDATE: Just got a call this morning from someone at ESD! They said they received my case from the governor's office yesterday and were putting it on priority review. The agent couldn't give me an exact timeline but said they're working to resolve it this week. So it took 6 business days from my governor's office contact to get actual movement. Will post again when I get the final decision!