Escalated ESD claim to governor's office - how long before adjudicator calls?
After 6 weeks of silence on my unemployment claim, I finally called the governor's office last Friday out of desperation. They said they'd escalate my claim, and sure enough, I got a call on Monday saying they were passing it to an adjudicator. Has anyone gone through this process before? How long should I expect to wait before an adjudicator actually calls me? Bills are piling up and I need some timeline to plan around. The ESD website is useless for this kind of info.
21 comments


Ethan Clark
I went through adjudication earlier this year. In my experience, it took about 2 weeks after being told my claim was sent to an adjudicator before I received a call. The adjudicator will likely call from a blocked number, so be sure to answer all calls. The call itself was about 20 minutes with basic questions about my separation from employment. While waiting, continue filing your weekly claims on time. If approved, you'll receive all back payments at once. You might also want to check if you qualify for emergency assistance programs through local non-profits or your utility companies, as they often have hardship programs for people waiting on unemployment benefits.
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Mila Walker
•The adjudicator may also request documents, so have your employment records and separation details readily available. The unemployment office website usually has a status tracker that can provide updates between calls.
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AstroAlpha
when i had my claim escalated thru the governors office it took about 10 days before an adjudicator called me. but my friend had hers done in 3 days so i think it depends on how busy they are and what the issue is
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Chloe Davis
•Thanks, that's helpful to know. Did they resolve your claim during that phone call or did it take longer after that?
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Diego Chavez
I work as an employment counselor and have helped many clients with ESD escalations. Generally, the timeframe is 5-7 business days for an adjudicator to contact you after a governor's office escalation. However, it can take longer depending on the complexity of your claim and current adjudication backlogs. When they call, be prepared with all your documentation - employment history, separation details, and any communications you've had with employers. The more organized you are, the faster they can resolve your issue.
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Chloe Davis
•This is really helpful. I'll get all my documentation ready. Do they usually call from a blocked number? I don't want to miss their call.
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Diego Chavez
•Yes, ESD adjudicators typically call from blocked or unknown numbers. Make sure your voicemail is set up and not full. If you miss their call, they'll leave a message with instructions, but it could delay your claim resolution by another week or more.
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Gary Hundeby
•@Diego Chavez
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Anastasia Smirnova
I was in your EXACT situation in January! Waited 7 weeks, called governor's office, got the escalation, then waited ANOTHER 3 weeks with no call. I was going crazy! Then I discovered Claimyr.com which connected me to an ESD agent in about 20 minutes instead of the usual busy signals and hangups. The agent was able to tell me my adjudicator's name and direct contact info. Got everything resolved the same day! Check out their demo video: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 - seriously saved my sanity.
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Sean O'Brien
•is this a real service? sounds kind of sketchy tbh. how do they get you through when nobody else can?
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Zara Shah
THE GOVERNORS OFFICE IS USELESS!!! I did the EXACT SAME THING in February and they told me the same BS about "escalating" my claim. Then NOTHING for 4 weeks!!! Had to start the whole process over again. ESD is completely BROKEN and nobody cares. I lost my apartment waiting for these incompetent bureaucrats to do their jobs. DON'T get your hopes up.
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Luca Bianchi
•I'm sorry you had that experience, but the governor's office escalation process does work for many people. The key is to follow up if you don't hear anything within 7-10 business days. Call the governor's office again and ask for an update on your escalation ticket number.
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GalacticGuardian
My adjudicator called me 8 days after my claim was escalated through my state representative (not governor). What's your issue? Is it identity verification or employment separation or something else? That can affect timing too.
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Chloe Davis
•It's about my job separation. My employer is claiming I quit but I was actually laid off due to budget cuts. They're fighting my claim to avoid the UI tax increase I guess.
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GalacticGuardian
•Oh that explains the delay. Employer disputes take longer because they have to interview both sides. My issue was just missing documents so it was quicker. Make sure you have emails or anything that proves you were laid off.
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Sean O'Brien
i waited 2 weeks after govs office escalation. but i had to answer a bunch of questions when they finally called and then wait ANOTHER week for a decision. its not just one call and done usually
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Chloe Davis
•Ugh, that's frustrating. Did they at least backpay you for all the weeks you were waiting?
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Sean O'Brien
•yeah they did backpay everything once approved but it was like 11 weeks total of waiting and stressing
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Zoe Walker
I'm going through a similar situation right now - escalated through the governor's office about 10 days ago and still waiting for that adjudicator call. It's so stressful not knowing when it will happen! From what I'm reading here, it sounds like 1-2 weeks is pretty typical, but employer disputes like yours can take longer. I'd suggest setting up a separate ringtone for unknown numbers so you don't miss the call, and maybe start documenting everything about your layoff situation now while it's fresh in your memory. Hang in there - at least you got the escalation which seems to actually work for most people eventually.
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Christian Bierman
•That's a great idea about the separate ringtone for unknown numbers! I'm definitely going to do that. And you're right about documenting everything - I've been so stressed I hadn't thought about writing down all the details while they're still clear in my mind. Thanks for the encouragement, it helps to know others are going through the same thing right now.
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Ashley Adams
I'm in a similar boat right now - escalated my claim through the governor's office about 5 days ago and anxiously waiting for that adjudicator call. Reading through everyone's experiences here is both reassuring and nerve-wracking! It sounds like the timeline really varies depending on your specific issue and how backed up they are. One thing I've learned from dealing with ESD is to keep detailed records of every interaction - dates, times, reference numbers, names if you get them. Also, if you haven't already, make sure you're continuing to file your weekly claims even while waiting. I made that mistake early on and it caused additional delays. The financial stress is real though. While waiting, I've been looking into local food banks and utility assistance programs. Many have specific programs for people waiting on unemployment benefits. It's not ideal, but it helps bridge the gap. Hoping you hear back soon!
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