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Escalated ESD claim to governor's office - how long before adjudicator calls?

After 6 weeks of silence on my unemployment claim, I finally called the governor's office last Friday out of desperation. They said they'd escalate my claim, and sure enough, I got a call on Monday saying they were passing it to an adjudicator. Has anyone gone through this process before? How long should I expect to wait before an adjudicator actually calls me? Bills are piling up and I need some timeline to plan around. The ESD website is useless for this kind of info.

AstroAlpha

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when i had my claim escalated thru the governors office it took about 10 days before an adjudicator called me. but my friend had hers done in 3 days so i think it depends on how busy they are and what the issue is

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Chloe Davis

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Thanks, that's helpful to know. Did they resolve your claim during that phone call or did it take longer after that?

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Diego Chavez

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I work as an employment counselor and have helped many clients with ESD escalations. Generally, the timeframe is 5-7 business days for an adjudicator to contact you after a governor's office escalation. However, it can take longer depending on the complexity of your claim and current adjudication backlogs. When they call, be prepared with all your documentation - employment history, separation details, and any communications you've had with employers. The more organized you are, the faster they can resolve your issue.

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Chloe Davis

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This is really helpful. I'll get all my documentation ready. Do they usually call from a blocked number? I don't want to miss their call.

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Diego Chavez

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Yes, ESD adjudicators typically call from blocked or unknown numbers. Make sure your voicemail is set up and not full. If you miss their call, they'll leave a message with instructions, but it could delay your claim resolution by another week or more.

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I was in your EXACT situation in January! Waited 7 weeks, called governor's office, got the escalation, then waited ANOTHER 3 weeks with no call. I was going crazy! Then I discovered Claimyr.com which connected me to an ESD agent in about 20 minutes instead of the usual busy signals and hangups. The agent was able to tell me my adjudicator's name and direct contact info. Got everything resolved the same day! Check out their demo video: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 - seriously saved my sanity.

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Sean O'Brien

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is this a real service? sounds kind of sketchy tbh. how do they get you through when nobody else can?

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Zara Shah

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THE GOVERNORS OFFICE IS USELESS!!! I did the EXACT SAME THING in February and they told me the same BS about "escalating" my claim. Then NOTHING for 4 weeks!!! Had to start the whole process over again. ESD is completely BROKEN and nobody cares. I lost my apartment waiting for these incompetent bureaucrats to do their jobs. DON'T get your hopes up.

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Luca Bianchi

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I'm sorry you had that experience, but the governor's office escalation process does work for many people. The key is to follow up if you don't hear anything within 7-10 business days. Call the governor's office again and ask for an update on your escalation ticket number.

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My adjudicator called me 8 days after my claim was escalated through my state representative (not governor). What's your issue? Is it identity verification or employment separation or something else? That can affect timing too.

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Chloe Davis

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It's about my job separation. My employer is claiming I quit but I was actually laid off due to budget cuts. They're fighting my claim to avoid the UI tax increase I guess.

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Oh that explains the delay. Employer disputes take longer because they have to interview both sides. My issue was just missing documents so it was quicker. Make sure you have emails or anything that proves you were laid off.

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Sean O'Brien

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i waited 2 weeks after govs office escalation. but i had to answer a bunch of questions when they finally called and then wait ANOTHER week for a decision. its not just one call and done usually

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Chloe Davis

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Ugh, that's frustrating. Did they at least backpay you for all the weeks you were waiting?

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Sean O'Brien

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yeah they did backpay everything once approved but it was like 11 weeks total of waiting and stressing

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