7 weeks in ESD adjudication - called governor's office but still no updates
I'm at my wit's end here. My unemployment claim has been stuck in adjudication for over 7 weeks now. The ESD website just shows "adjudication in progress" with zero details about what's happening or why. I got desperate enough on Monday that I called the governor's office (yes, really). Surprisingly, ESD called me back within 10 minutes after that and promised they would push my case in front of an adjudicator ASAP. It's now Wednesday, and I haven't heard a peep. Nothing's changed online either. How much longer should I realistically expect to wait? Has anyone else tried the governor's office route? Does getting that "we'll push your case to an adjudicator" promise actually mean anything or is it just lip service? My savings are nearly gone and I'm starting to panic about next month's rent.
18 comments
Michael Adams
wow calling the governors office is genius!!!! never thought of that one. ive been stuck in adjudication for 5 weeks and cant get ANYONE to talk to me. just get hung up on every single time i call the regular number. might try your trick tomorrow
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Chloe Mitchell
•Let me know if it works for you too. I was super nervous calling the governor but honestly felt like I had no other options left. It's ridiculous we have to go to these lengths just to get basic updates on our claims.
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Natalie Wang
I was in adjudication for 9 weeks before my claim was finally approved. Unfortunately, the "we'll push your case to an adjudicator" line is something they tell a lot of people. It might help a little, but don't expect immediate results. When they say they'll "push your case," what typically happens is they flag it in the system, but it still has to wait in the adjudication queue, just maybe a bit higher up. The good news is that once adjudication actually happens, it's usually pretty quick (1-2 days), and if approved, you'll get all your back payments at once. The bad news is that there's not much you can do to speed it up beyond what you've already done. Hang in there!
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Chloe Mitchell
•9 weeks?? That's so discouraging. Did you ever get an explanation for why it took so long? Did they need additional information from you that they never asked for? This whole system is maddening.
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Noah Torres
I GOT THE SAME EXACT RESPONSE TWO MONTHS AGO!!! Called governor, ESD called back within the hour, promised to "escalate" my claim, and then NOTHING HAPPENED for another THREE WEEKS. The system is completely broken. They just tell you whatever will get you off the phone. ESD is deliberately delaying claims hoping people will give up or find jobs so they don't have to pay.
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Samantha Hall
•That's not entirely accurate. ESD is definitely understaffed, but they're not deliberately delaying claims. Adjudication happens when there's something in your application that needs further review - it could be employment dates that don't match employer records, earnings discrepancies, separation reasons that need verification, etc. Each case is different. The backlog is real, but it's not a conspiracy.
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Ryan Young
I had a similar situation last summer but i never thought to call the governor lol. my claim was stuck for like 2 months. eventually i got a letter in the mail asking for additional documentation about my last job (which was weird because i had already uploaded all that stuff). after i sent it in, my claim was approved like 3 days later. might be worth checking if they need something from you that got lost in the system?
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Samantha Hall
Former ESD employee here. Calling the governor's office can actually help in some cases because those inquiries get routed to the special handling unit. However, "getting your case in front of an adjudicator" just means it's been flagged in the system, not that an actual person is looking at it immediately. Here's what I recommend: 1. Check your ESD account for any alerts or messages requiring action 2. Look for physical mail from ESD (they still send important notices by regular mail) 3. Make sure your phone number is updated in the system - adjudicators often call for quick questions rather than scheduling formal interviews 4. Continue filing your weekly claims while waiting The current average adjudication timeframe is 6-8 weeks, so you're actually nearing the typical resolution window. Hang in there!
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Chloe Mitchell
•Thank you for the insider perspective. I've been checking my mail obsessively and there's nothing there. No alerts in my online account either. I'm definitely keeping up with my weekly claims. I guess I'll just have to keep waiting and hope they actually do something soon.
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Sophia Clark
Have you tried using Claimyr? I was in a similar situation (stuck in adjudication for weeks) and couldn't get through to ESD no matter how many times I called. Someone on this forum recommended Claimyr and it actually worked - got me connected to an ESD agent in about 20 minutes instead of spending hours redialing. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent I spoke with was able to tell me exactly why my claim was in adjudication (turned out my employer contested my separation reason) and gave me a realistic timeline. Knowing what was happening made the wait much less stressful.
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Noah Torres
•Is this legit? Seems sketchy that you have to pay a service just to talk to a government agency that SHOULD be accessible to everyone. Our tax dollars already pay for ESD to operate!!!
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Sophia Clark
•I had the same hesitation, but I was desperate after weeks of getting nowhere. It's just a call connection service - they keep calling ESD's lines automatically until they get through, then connect you. Saved me from having to redial hundreds of times myself. For me it was worth it to finally get some answers about my claim status.
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Katherine Harris
I've been through this exact adjudication nightmare twice now. First time took 8 weeks, second time 5 weeks. What's strange is that each time, my claim was suddenly approved with no communication beforehand. No calls, no interviews, no additional requests for documentation - just suddenly "paid" status one day. Did they even adjudicate anything? Who knows! My theory is they have some kind of auto-approval that kicks in after a certain time period if your case isn't high-risk. So hang in there - you might be close to that automatic threshold.
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Chloe Mitchell
•That's interesting. I wonder if they just have some kind of timeframe where they approve lower-risk claims automatically if they can't get to them. Would explain why they're so vague about the process. I'll update this thread if anything changes with my claim.
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Ryan Young
off topic but has anyone noticed how the esd website is like 10x worse than it was last year? keeps crashing when im trying to file my weekly claim and i have to start all over. so annoying
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Katherine Harris
•Yes! It's been terrible lately. I've found it works better very early in the morning (like 5-6am) when fewer people are using it. Try that if you can.
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Natalie Wang
Quick update question for OP - it's been a few days since your post. Any progress with your claim? Did ESD end up contacting you after the governor's office intervention?
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Chloe Mitchell
•Nothing yet. Still shows the same status online. I'm going to give it until Monday and then probably try calling the governor's office again. Will update if anything changes. Thanks for checking in.
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