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Update on the Claimyr suggestion - after the OP mentioned they'll check it out, I wanted to add that when I used it, I just had my claim ID and SSN ready, which is what the ESD agent needed to look up my file. The whole thing took about 25 minutes total from starting the service to talking with an agent. Just sharing in case it helps!
Is it worth it tho? I've heard ppl say they just got the same answers they would've gotten anyway after waiting in the regular ESD queue. Were they actually able to fix your file or just make notes?
In my case, they actually fixed the issue and documented it in my file. The big difference was being able to speak to someone BEFORE my hearing instead of waiting 2+ weeks for my hearing date to arrive with the error still in place. The agent I spoke with was really helpful - I think it's just about getting through to someone quickly rather than the service providing different answers.
UPDATE: I used Claimyr and got through to an ESD rep today! They confirmed there was indeed a mix-up in their system. Someone with a similar name had previous claims, and somehow that info got linked to my case. The agent made detailed notes in my file and is sending corrected info to OAH before my hearing. They said to still bring my employment history docs as backup. Feeling SO much better now - thank you all for the advice!
That's excellent news! I'm glad you got it resolved before your hearing. Make sure to mention at the beginning of your hearing that you've already spoken with ESD about the error and that they've made corrections to your file. This shows you've been proactive about resolving the issue. Good luck with your hearing!
my hearing was actually kinda quick - about 45 minutes. the judge asked me questions first, then my employer, then gave me a chance to respond to what they said. just be honest and stick to the facts about those late payments!!
IMPORTANT: If you can't make the hearing date for any reason, call OAH immediately to request a continuance. Don't wait until the last minute. If you miss your hearing without getting it rescheduled, you'll automatically lose and have to repay all benefits. Also, you'll probably get a decision within 1-2 weeks after the hearing. It will come by mail, so make sure ESD has your current address. If you win, great! If you lose, you have 30 days to file a petition for review with the Commissioner's Office. That's a whole separate process, but don't worry about that unless it happens. Rooting for you!
That Claimyr service someone mentioned sounds interesting. Has anyone else tried it? I'm desperate to talk to someone about my claim too.
Yes, it worked well for me and several people I know who were stuck in adjudication. Much faster than trying the regular phone lines. The key is to be prepared with all your claim information when you do get through to an agent.
UPDATE: You guys were right! I just got a determination letter in my eServices inbox! Claim APPROVED and they're releasing all my back payments from September! I'm literally crying right now. Thank you all for the support and advice during this nightmare process!
That's fantastic news! I'm so glad it worked out for you. Make sure to keep doing your job search activities until you find work, as they do occasionally audit those.
I know someone who lost at OAH but won at Commissioner Review. Took forever tho like 5 months but they got all back benefits + interest. Make sure u meet that 30 day deadline no matter what!!!
Angelina Farar
is anyone else noticing that ESD keeps changing their policies??? last year my brother only had to provide ONE form of ID but now they want TWO from everyone? and then they take FOREVER to process them! i bet they're just trying to delay payments to save money. the whole system is designed to make people give up!!!
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Vincent Bimbach
•They actually changed the ID verification requirements after the massive fraud cases during the pandemic. The two-ID requirement has been standard since mid-2023. While processing times are frustrating, it's not a deliberate attempt to deny benefits - they're just understaffed and dealing with a lot of claims.
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Skylar Neal
make sure u answer ur phone even if u dont recognize the number!!! sometimes ESD calls from random numbers and if u miss it they just mark ur file as 'unable to contact' and delay everything another week!
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Brady Clean
•Oh wow, I didn't know this! I've been ignoring unknown numbers because of all the spam calls. I'll definitely answer everything now, thanks for the tip!
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