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when i got laid off in january my claim got stuck in processing too but it was because i accidentally put the wrong social security number (transposed two digits lol). double check all the info you entered is 100% correct. sometimes the smallest error can hold things up for weeks!
Any updates? Did your partner's claim move from processing to paid yet? I'm in a similar situation now and wondering how long I'll be waiting...
QUICK UPDATE: I talked to our HR rep and you all were right! They received requests from ESD back in December for all of us but the new HR manager didn't know what to do with them and they've been sitting in her email. She's submitting everything today and apologized for the delay. I also submitted a formal complaint through the ESD website and contacted my state rep. Hoping something breaks loose soon. Thanks everyone for the advice!!
That's great! Let us know if it fixes the issue for everyone. I'm still trying to figure out what's going on with mine 😫
One more thing to consider - now that your HR is submitting the information, you might need to call ESD to have them expedite processing the employer's response. Otherwise, it can still sit in their queue for weeks. When you call, specifically mention that the employer has now provided the requested information and you'd like the claim to be reactivated. Use the phrase "economic hardship" when explaining your situation - that can sometimes flag your case for expedited handling.
Good advice - also be prepared that you might need to submit documentation showing you've been job searching for all these weeks if you weren't officially on standby status. I had to upload proof of job search activities retroactively when I was in a similar situation. Better to start gathering that info now just in case.
I had something similar happen to me last year...tried calling for weeks and couldn't get through. My neighbor told me to try calling exactly at 7:59am right before they open, and then keep redialing continuously for the first 10 minutes. I finally got through that way after trying for 3 days. Sometimes their system lets a few calls through right when they open before it gets overwhelmed.
i tried that too but it didnt work for me. just got the same busy signal
One more important tip: prepare for your hearing in advance! If your appeal gets accepted, you'll receive a hearing date with an Administrative Law Judge. You should: 1. Gather ALL documents related to your case 2. Write down a clear timeline of events 3. Be prepared to explain exactly why you meet the eligibility requirements 4. If your availability for work is the issue, bring examples of job postings that fit your availability The hearing is your chance to present your case, so be organized and factual. The judge won't know anything except what's in your file, so you need to clearly explain your situation.
This is super helpful! I've started a folder with all my documentation. I've also started taking screenshots of job postings that match my availability to prove there are plenty of jobs I could work with my schedule limitations. I'll make sure to have everything organized before the hearing.
For anyone having trouble accessing past 1099-G forms, here's what you need to know: 1. For online access: Log in to your eServices account → go to your dashboard → click on the "1099G Tax Forms" link → select the year you need (2021) 2. If you're locked out of your account: Use the account recovery option, not just password reset. Go to secure.esd.wa.gov/home/ and click "Get Help" then "I forgot my username or password" 3. For phone requests: Call 866-697-4831 during less busy times (early morning Tuesday-Thursday) 4. You can also submit a written request with your personal details to ESD Records Disclosure Unit 5. If your address has changed since 2021, make sure to update it first or they might mail it to the wrong place Hope this helps someone!
This is really helpful, thank you! I'll try the account recovery option instead of just password reset. I didn't realize there was a difference. And good point about the address - I did move in 2022 so I need to make sure they have my current info.
UPDATE: I finally got my 1099-G! Tried the account recovery option instead of just resetting my password (thanks for that tip!) and was able to get into eServices. For anyone else struggling with this - don't give up! And definitely save copies of everything for the future so you don't have to go through this again.
Sarah Jones
The WORST thing about ESD is that they never CLEARLY explain these timeframes ANYWHERE on their website!!! I changed my payment method THREE TIMES last year because I thought it wasn't working, only to discover later that I just hadn't waited long enough between changes! So annoying!
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Sebastian Scott
•So true. I wish they'd update their site with actual helpful information instead of vague instructions. I had to learn everything through trial and error too.
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Drake
To clarify for everyone: Payment method changes in the ESD system typically take 1-3 business days to fully process. However, if a payment is already in process when you make the change, that payment will still go to your previous method. For the original poster, since you changed it Tuesday evening, your payment this week will most likely still go to direct deposit, and next week's will go to the debit card. You can verify this by checking your payment status in eServices - it will show which payment method is being used for each specific payment.
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James Martinez
•Thanks for the clear explanation! I just checked eServices and you're right - it shows this week's payment is still going to direct deposit. At least now I know where to look for my money.
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