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Quick clarification on this situation - what's happening is that your claim is in what's called 'work verification' status, which is different from full adjudication. Work verification typically takes 1-2 weeks rather than 4-6 weeks for adjudication. Make sure when you call to specifically ask about 'work verification status' and request expedited processing due to financial hardship. Also, keep filing your weekly claims throughout this period. Once the verification is complete, you'll likely receive back payments for any weeks you qualified for partial benefits.
UPDATE: I finally got through to ESD this morning! Used the Claimyr service after getting nowhere for days. The agent confirmed what you all said - my claim was flagged for 'work verification' because I reported hours but no wages. She expedited the review and said I should see payments resume in 3-5 business days, with back payments for the weeks that qualified. For anyone in a similar situation, definitely mention financial hardship when you call - that seems to help get things moving faster. Thanks everyone for your help!
Thank you for sharing this success story. I've been guiding people through the ESD system for years, and the Governor's office route is certainly effective, though it should be viewed as a last resort after you've tried the standard channels multiple times. One thing I'd suggest adding to your escalation request (whether to the Governor's office or through other channels) is documentation of financial hardship. If you're facing eviction, utility disconnection, or unable to afford medicine, include those details with documentation. This can trigger a special hardship review process that moves even faster than standard escalations. Also, while waiting for resolution, continue filing your weekly claims without fail. Many people stop filing when stuck in adjudication, which can create even more problems down the road.
Has anyone had success going through their state representative instead? My neighbor said her rep's office helped with her claim but I'm not sure if that's better than the governor route or not?
Both can be effective. State representatives often have dedicated constituent service staff who handle ESD issues regularly. In some cases, they may even have specific contacts at ESD that the Governor's office uses as well. The key advantage is sometimes your local rep's office has a lower volume of requests, so they might respond faster than the Governor's team.
Quick update to my earlier comment - I checked with a colleague who works with unemployment cases, and the current adjudication time for straightforward cases like yours (with documentation already submitted) is running closer to 2-3 weeks rather than the 3-4 I mentioned earlier. So you might hear back sooner. Regarding the identity verification issue - that's completely separate but equally important to resolve. Unfortunately, having two issues at once is fairly common with ESD. The good news is that once both are resolved, any back payments you're eligible for will be processed at once.
Thank you for checking! That gives me a little hope. I did manage to resolve the ID verification by calling repeatedly yesterday morning. The agent said my account was noted as verified now, but it might take 48 hours to update in their system. Fingers crossed this all gets sorted soon - I've got rent due next week.
i had this happen back in 2023 and heres a tip: if u call right when they open at 8am and keep hitting redial youll eventually get thru. took me 26 tries one morning but i finally got a person! they can sometimes push ur adjudication thru faster if u explain ur situation. good luck!!
UPDATE: Just wanted to share that I tried the Claimyr service that someone suggested here, and I actually got through to an ESD rep! They told me my case was assigned to an adjudicator last week and is
Kaitlyn Otto
Make sure you list both the gross AND net amounts on the form. ESD needs to see both figures to properly process it. Also, in my experience, uploading the form through your eServices account is faster than mailing it. There should be an option under "Upload Documents" in your account. That way you can track that they received it.
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Brandon Parker
•I didn't even think about uploading it directly! That's a great tip, thank you. I'll definitely do that instead of mailing it in.
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Adriana Cohn
Just wanted to follow up - for the distribution code question, yes, Code 1 for early distribution is exactly what they need to see. And you should definitely include both the gross amount and the net amount after tax withholding. This helps them verify that it's properly documented as a non-reportable lump sum withdrawal versus ongoing retirement income that would affect your benefits.
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Brandon Parker
•Thanks for confirming! I've filled out the form with all the information everyone suggested and uploaded it through my eServices account. Fingers crossed this gets resolved quickly. I really appreciate everyone's help!
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