Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mei Wong

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Just so you know they'll probably aska bunch of questions about WHY you were on PFML and if you could work now...they always look for excuses not to pay people... make sure you've got doctors note saying your cleared to work again!!! Thats what tripped me up!

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Zoe Stavros

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That's really helpful advice - I do have documentation from my doctor clearing me to return to work. I'll make sure to bring that with me to WorkSource tomorrow.

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Just checking back - were you able to get this resolved? If you went to WorkSource, they should have been able to help you submit the right documentation to get your claim reactivated. The key with transitioning from PFML back to UI is proving that: 1. Your PFML benefits have officially ended 2. You're able and available for work again 3. You've been continuously filing weekly claims If you're still having issues, you might need to request a formal determination review.

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Zoe Stavros

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I went to WorkSource yesterday and they were helpful! They couldn't fix it directly, but they helped me submit a secure message through my ESD account with all the right documentation attached. They said someone from ESD should contact me within 5-7 business days. I'll keep filing my weekly claims in the meantime. Thanks everyone for your help!

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PrinceJoe

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I had something sort of similar happen but with a twist - I was denied initially, then approved on reopening! The ESD system is SO inconsistent. I think different adjudicators just make completely different decisions on the same facts. My best advice is to appeal and be SUPER specific about the unsafe working conditions. Like bullet point every single issue with dates if possible. That's what worked for me eventually.

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Ella Harper

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This is a common issue, and here's what you need to know: 1. When you "reopen" a claim that was already approved, the system sometimes triggers a new review of your work separation, especially if you're using wages from an alternate base year or different employer. 2. You need to file an appeal within 30 days of the denial determination. Look for the "How to Appeal" section on your determination letter. 3. During the appeal process, you MUST continue to file weekly claims, even though the system may not let you do it online. Call the weekly claims line at 800-318-6022. 4. Your appeal should explicitly state that this separation issue was previously reviewed and approved in your original claim determination. 5. Include all original documentation plus the initial approval letter if you have it. The good news is that appeals for this type of administrative error have a high success rate. Be persistent and keep detailed records of all communications.

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Logan Chiang

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This is incredibly helpful, thank you! I'm working on my appeal letter now and will make sure to emphasize that the separation was already reviewed and approved. I'm also trying to reach someone by phone to file retroactively for the weeks I've missed while dealing with this mess. Fingers crossed this gets resolved!

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Dmitry Smirnov

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I was in a similar situation with poor internet connectivity. What worked for me was actually going to my local library once a week to file my claim. They have computers with reliable internet, and it's free to use. Many libraries even have staff who can help you navigate the eServices website if you're not tech-savvy. Just bring your ESD account information and ID. I know it's not as convenient as filing by phone, but it's a reliable workaround until you can figure out a better solution.

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Fatima Al-Farsi

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The library is a good idea! There's one in town that I could use. Honestly between the app suggestion, WorkSource option, and the library, I think I have enough backups now. Still wish they'd bring back the phone option though!

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Dylan Cooper

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Just to follow up on the accommodation request process: if you decide to go that route, be prepared to provide documentation about why you need the phone filing option. They typically want some evidence of your internet connectivity issues. A letter from your internet service provider acknowledging service problems in your area can be helpful. The review process takes about 2-3 weeks in my experience helping clients with this issue.

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Ava Johnson

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That's a great point about documentation. Also worth noting that while waiting for accommodation approval, you're still responsible for filing weekly claims on time, so having those backup options (library, WorkSource, etc.) is essential during the waiting period.

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I just checked with my friend who works as a job counselor, and she said there's been a wave of these mysterious disqualifications lately. ESD apparently updated their system in March 2025 and it's been flagging legitimate claims for review. Most people who call in are getting it resolved pretty quickly once they reach someone.

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Amara Adebayo

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That makes so much sense! I bet that's exactly what happened to me and the original poster. Typical government systems failing after an "upgrade" 🙄

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Liam Fitzgerald

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UPDATE: I finally got through to ESD this morning (used the Claimyr service that was recommended here - totally worth it). Turns out their system flagged my claim because I used a different device to file last week and it triggered some kind of security review. The agent removed the disqualification and said my payment should process in 24-48 hours. She also added notes to my account so it shouldn't happen again. Thank you everyone for your help and suggestions!

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Dylan Evans

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That's great news! This is actually a common issue that many people don't realize - filing from different devices or even different browsers can sometimes trigger security protocols. Glad you got it resolved quickly.

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Something a lot of people don't realize is that ESD has specific rules about the transition back to work. When you accept a job offer, you're still eligible to claim until you start working. Once you start working, you report hours worked that week, even without pay. If you work less than full-time hours (less than 40 per week), you may qualify for partial benefits if your earnings for that week are less than your weekly benefit amount. What confuses many people is the difference between hours worked versus payment received. ESD only cares about when you performed the work, not when you got paid for it. This is actually designed to protect workers - imagine if you worked but then the employer went bankrupt before paying you. ESD's system ensures you're covered during the work period regardless of when payment arrives. The interview experience you had sounds unnecessarily harsh, but I would still recommend keeping your claim active by filing weekly (with accurate hours reported) until you're financially stable with the new job. Better safe than sorry if something unexpected happens.

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Levi Parker

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wait so if i start a job next week but dont get paid for 3 weeks i still have to report the hours? but how do i pay bills until the first check??

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Nathan Dell

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A practical tip for anyone in this situation: take screenshots of your weekly claim submissions showing the hours you reported. I had an issue last year where ESD claimed I hadn't reported properly, but I had screenshots showing every submission with dates and confirmation numbers. Saved me from a potential overpayment nightmare.

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That's really smart advice. I'll start doing that immediately. I've been keeping records of everything else but hadn't thought about screenshots of the actual submission screens.

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