Washington Unemployment

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  • Connect you to a human agent at the ESD
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  • Redial until on hold
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  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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my claim was stuck for 2 months but turns out it was because my previous employer contested it saying i quit when i was actually laid off. once i provided the termination letter it got resolved in like 3 days. might wanna check if ur employer is saying something different than u did about why u left

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That's a good point. I have a good relationship with my former employer though, and they've confirmed they reported it as a layoff due to downsizing. I still have the layoff notice they gave me. But maybe there's some other discrepancy I'm not aware of.

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Quick update question - have you been receiving any correspondence by mail? Some adjudication notices are still sent via postal mail rather than electronically, especially if they involve third-party information from your employer.

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I've been checking my mail carefully and haven't received anything from ESD except the initial monetary determination letter back in July. Is there something specific I should be looking for?

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The most important pieces would be any fact-finding questionnaires or interview notices. They typically come in official ESD envelopes with the department logo. If you haven't received any of these, that's actually good news - it likely means they're just backlogged rather than waiting on information from you. One last suggestion - if you have documentation related to your layoff (termination letter, severance agreement, etc.), go ahead and upload it to your eServices account under the document upload section. Sometimes being proactive with documentation can help move things along.

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Won ESD appeal after being forced to take low-paying job - can husband quit and collect benefits?

We're in a really confusing situation with ESD and need advice! My husband was let go from his union job back in July. His employer told him he could file for unemployment, so he did. He received benefits for about 4 weeks, then suddenly ESD contacted us saying his employer claimed he was fired for cause. They denied his claim and demanded we repay all the benefits he'd already received (about $5,200). We immediately filed an appeal, but during the 8 weeks it took to resolve, our savings was nearly wiped out. My husband had to take a job paying only $23/hr - which is literally one-third of his union wages ($69/hr) - just so we wouldn't lose our house or fall behind on bills. Fast forward to today: we just received the appeal decision letter and HE WON! The letter states "benefits are allowed beginning September 9, 2024" but we're confused about what this means now that he's working again. Can he quit this low-paying job he was forced to take and go back to collecting unemployment while looking for proper union work? Or does taking this job somehow disqualify him from the benefits he rightfully won on appeal? He called ESD but the representative was completely unhelpful and kept putting him on hold only to come back with vague answers. I'm worried if he quits, they'll say he's disqualified for voluntarily leaving employment, but it seems unfair that he had to take this huge pay cut just because ESD initially made the wrong decision. Any advice from someone who's dealt with something similar?

The appeals language "benefits are allowed beginning September 9, 2024" typically means: 1. The previous denial is reversed as of that date 2. Your husband is eligible for benefits from that date forward IF he meets all other eligibility requirements (which includes being unemployed or partially employed) 3. He's entitled to back benefits for weeks he claimed during the appeal process Since he's currently employed, he wouldn't qualify for full benefits, but might qualify for partial benefits if his current earnings are low enough compared to his previous wages. The formula is fairly complex, but essentially if he's earning significantly less than he would receive on unemployment, he could get a partial payment each week. Something else to consider: if his current job doesn't utilize his union skills, he might be able to continue looking for work in his field while maintaining this job. As long as he's available for full-time work and actively searching, he could potentially still file weekly claims reporting his part-time income.

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Thank you for breaking down what that language means! The tricky part is that my husband is working full-time at this lower-paying job, not part-time. But you're right that it's not in his skilled union trade. Does that make a difference for the partial benefits? We're definitely going to call ESD again to ask specifically about partial benefits and the back pay during those 8 weeks.

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The fact that ESD initially denied your husband's claim then approved it on appeal is actually fairly common. The first-level adjudicators often side with employers, which is why the appeal process exists. Regarding your specific situation: 1. Your husband should immediately file for the retroactive benefits covering the 8-week appeal period. There's typically a limited window to claim these weeks retrospectively. 2. For his current situation, Washington does have provisions for workers who take "suitable work" at significantly lower wages than their previous employment. However, voluntarily quitting to collect benefits is generally problematic unless specific conditions are met. 3. One potential option: If your husband finds a legitimate union job opportunity that pays significantly better, quitting his current job to accept that offer would not disqualify him from benefits if the new position fell through or wasn't as advertised. Most importantly, I'd recommend having your husband speak with someone from his union. They often have representatives who specialize in unemployment issues specific to union workers and might have more tailored advice for his situation.

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Contacting his union rep is a brilliant idea! I can't believe we didn't think of that. They might have dealt with similar situations before. I'm also going to look into that "suitable work" provision you mentioned - is there a specific term or section of the law I should reference when calling ESD about that? Thank you!

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Pro tip from someone who just went through this: record EVERY interaction with ESD. Washington is a two-party consent state for recording, so you need to tell them you're recording, but I did this and it helped tremendously in my appeal. The judge was very interested in hearing the recordings where the ESD rep gave me incorrect information that led to my disqualification.

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That's a great tip, thank you! If I can actually get someone on the phone I'll definitely record the conversation (with their permission of course).

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anybody else feel like they make these processes take forever on purpose so people just give up? the whole system is designed to be frustrating

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100% agree. I was told by an ESD employee once (off the record) that they count on a certain percentage of people just giving up on valid claims because the process is so complicated and time-consuming. Pretty messed up considering this is money we're entitled to from insurance we paid into.

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One more important tip - at the end of the hearing, the judge will typically ask if you have anything else to add. Use this opportunity to briefly summarize your main points: 1. You quit primarily because your hours were reduced by approximately 50% 2. This reduction exceeds the 25% threshold established in WAC 192-150-120 3. The reduction made it financially impossible to continue the employment 4. You've provided documentation proving the reduction Keep it under 60 seconds, be respectful, and thank the judge for their time. This final summary can be very effective as it's often the last thing they'll remember when making their decision.

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This is excellent advice - I'll definitely prepare a brief closing statement using these exact points. Thank you so much for all your help! I'm feeling much more prepared for tomorrow now.

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make sure u tell us how it goes!!! good luck!!

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u gotta keep filing claims even when ur appealing! dont forget that part its super important

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UPDATE: I spoke with an ESD agent this morning after using that Claimyr service someone mentioned. The agent explained that in my case, all my weeks were disqualified for the same reason - apparently checking 'no' to a question about being physically able to work (which I don't remember doing). The agent said I should file ONE appeal for the earliest disqualified week and explicitly mention that I'm appealing ALL weeks with the same disqualification reason. She said to list every disqualified week by date in my appeal letter. She also put a note in my file about this conversation. So it seems like there might be different processes depending on your specific situation. The key is reaching an actual agent who can give you guidance for your particular case. Thanks everyone for your help!

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Thank you so much for the update! I'm going to try Claimyr right now. Hoping I can get the same result and avoid having to file 5 separate appeals. Will report back with what I find out.

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