Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Charity Cohan

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For anyone else experiencing this situation, here's what's happening: When ESD approves an overpayment waiver, two things occur: 1. The remaining balance of your overpayment is forgiven (reduced to zero) 2. Any money you already paid toward that overpayment is refunded to you The refund typically processes through ESD's payment system before the determination letter is generated by their notification system. This creates a situation where claimants often receive money before they receive an explanation. If you can't access your online account, it's likely because your claim status has changed, which sometimes triggers a security protocol requiring re-verification. You can request a new access code by mail through the SAW (Secure Access Washington) system. To confirm your waiver status without waiting for the letter, call ESD at 800-318-6022. Current wait times are extremely long (1-3 hours), so call early in the morning right when they open at 8:00 AM.

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PaulineW

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wow thanks for explaining. wish they would tell us this stuff directly! been so confusing trying to understand why they do things the way they do 🙄

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I forgot to mention - check your spam/junk mail folder! My determination letter got caught in my email spam filter. Also, after I finally got through to ESD, my online account started working again about 48 hours later. Apparently they have to manually reset something after a waiver approval.

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Talia Klein

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Just checked my spam folder - nothing there yet. I'll give it a few more days before really panicking. At least now I understand what's probably happening. Thanks everyone for your help!

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Aisha Rahman

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This timing difference is actually normal with ACH transfers. First payments are often processed differently (sometimes as a test transaction) than subsequent payments. What's happening is that ESD has initiated the payment, but it's still in the banking system pipeline. Few things to be aware of: 1. Most banks don't process ACH transfers on weekends or holidays 2. Some banks hold deposits for 24-48 hours before showing them as pending 3. ESD processes payments in batches, not individually If it's been less than 3 business days, I wouldn't worry yet. If it goes longer than that, then you should contact ESD to verify the payment was properly processed. You can check your payment history in eServices under "UI Claim" and look at the Payments tab to see the exact date it was processed.

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Thank you for such a detailed explanation! That makes me feel a lot better. I'll check the exact processing date in eServices like you suggested. If it doesn't show up by Friday I'll try calling ESD.

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Sean Murphy

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Quick update - my payment from Monday just hit my account this morning. It took exactly 2 business days as others have mentioned. Hope yours comes through soon!

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That's great news! Thanks for the update. Mine just showed up too! I guess I was being impatient, but when you're counting on that money for bills it's easy to get anxious.

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UPDATE: I finally got through to ESD this morning! The agent confirmed this was definitely an error. Apparently there was a glitch in their system where some letters for claims filed in January 2025 had the delivery addresses mixed up. She flagged my account to make sure future communications come directly to me and said they're aware of the issue and working on fixing it systemwide. She also noted that while employers do get notified about claims and some general determination info, they shouldn't be receiving my detailed claim correspondence. She's escalating this as a privacy concern to their IT department. Thanks everyone for your help and confirming I wasn't overreacting about this!

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Aiden Chen

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That's great to hear! I'm glad you got it resolved and that they acknowledged it was an error. It's also good they're tracking this as a system issue - hopefully that means they'll fix it for everyone affected. Did they say if they're going to notify you when it's resolved?

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No, they didn't mention sending any notification when it's fixed. But the agent did put detailed notes in my account about the issue and said all future correspondence will be double-checked for correct addressing. Better than nothing I guess!

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wait but did u ever get the actual info that was supposed to be in the letter?? like was it important or just general stuff?

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Yes, thankfully my former employer did forward the letter to me. It was about my adjudication decision (which was approved). I'm just uncomfortable that they saw all those details before I did.

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Whatever you do, DON'T LOSE YOUR COOL during the hearing!!! I got frustrated when ESD kept interrupting me and started arguing, and the judge basically shut me down after that. Even if they say things that aren't true, stay calm and wait your turn to respond. It's REALLY hard but so important.

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That's good advice. I tend to get emotional when I'm stressed but I'll practice staying calm. Maybe I'll write down what I want to say ahead of time.

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Emma Morales

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btw if u win do they pay u all the back benefits right away? i'm curious about this too

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If you win your appeal, it typically takes 7-10 business days for ESD to process the judge's decision and release any back payments owed to you. Sometimes faster, sometimes slower depending on their current workload. You'll still need to have filed your weekly claims during the waiting period to receive those weeks' benefits.

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i went thru something similar but my claim got denied b/c my boss said i was a no-call no-show even tho i texted him every day i was sick. make SURE you have proof you communicated about being sick!!!!

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Ellie Simpson

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Ugh, that's awful they lied about you! I do have all my texts saved, plus a call log showing I called the cafe each morning. I'll definitely keep all of that as evidence just in case. Did you appeal the denial?

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Raúl Mora

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To follow up on your question about how long adjudication takes - it varies quite a bit depending on ESD's current workload, but typically 3-6 weeks. If you're concerned about immediate finances while waiting, you might want to look into other temporary assistance programs like: 1. Emergency Assistance programs through DSHS 2. Rental assistance programs in your county 3. Food banks and Basic Food benefits If your claim is eventually approved, you'll receive back payments for all the eligible weeks you claimed, even during the adjudication period. Just make sure to keep filing those weekly claims consistently.

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Ellie Simpson

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Thank you so much for this information. I'll look into those emergency assistance programs right away. And I'll definitely keep filing my weekly claims no matter what. Everyone here has been incredibly helpful!

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