ESD questioning my claim after finding work but before first paycheck - felt like an interrogation
I started getting unemployment in February after being laid off from my accounting job. After receiving 3 weekly payments, I finally found a position at a small financial firm. The problem is, they pay monthly and I won't get my first check until the end of March. I went to the ESD office yesterday to explain my situation since I'm still technically without income, and the experience was awful! The agent treated me like I was trying to commit fraud, asking me over and over about my 'intentions' and suggesting I wasn't being truthful about my start date. I left feeling completely criminalized for just trying to navigate the gap between starting work and actually getting paid. Has anyone else dealt with this? I'm never going back to that office again, but I'm worried about my claim now. Do I still qualify for partial benefits until my first paycheck or did I mess everything up by going in person?
16 comments
Nathan Dell
You're in a common situation many people face when transitioning back to work. Here's what you need to know: Once you start working, you must report ANY hours worked on your weekly claim, even if you haven't been paid yet. ESD calculates benefits based on hours worked, not when you receive payment. You may still qualify for partial benefits if your hours are low enough, but you MUST report accurately. The agent was likely doing their job trying to verify your reporting is correct, though their approach sounds unnecessarily aggressive. My suggestion is to keep filing your weekly claims, accurately report all hours worked, and when asked if you worked - say YES and report those hours, even before receiving a paycheck.
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Rebecca Johnston
•Thank you for explaining this. I've been reporting my hours worked each week since I started the new job, but the agent made me feel like I shouldn't be filing at all once I accepted the position. I'm working 35 hours/week now, so I'm guessing that means I don't qualify for partial benefits anyway? The whole system is so confusing.
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Maya Jackson
OMG they are THE WORST at that office!!! I had almost the exact same experience last year. The lady literally accused me of lying about my job search activities right to my face. I was like... excuse me??? I have documentation for everything! They act like we're all criminals. I ended up in tears in the parking lot.
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Tristan Carpenter
•This seems to be happening more lately. I think they're under pressure to reduce claims or something. My brother-in-law works in state government (not ESD) and says there's been some kind of internal push to crack down on unemployment claims. Doesn't excuse treating people badly though!
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Amaya Watson
To directly answer your question: With 35 hours per week at your new job, you likely won't qualify for partial benefits regardless of when you get paid. In Washington, once you work 40 hours or earn more than your weekly benefit amount, you're considered fully employed for unemployment purposes. However, it's still technically correct to file your weekly claims until you receive your first paycheck - just report all hours worked accurately. This maintains your claim as 'active' in case something happens with the new job. The system will automatically deny benefits for weeks where your reported hours exceed the threshold. The ESD representative should have explained this clearly rather than making you feel accused of something improper. Unfortunately, their training sometimes emphasizes fraud detection over customer service.
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Rebecca Johnston
•This makes so much sense, thank you! So basically I'll keep filing, report my full hours, get $0 in benefits, but keep my claim active just in case something happens with the new job before I'm fully established there. That's exactly what I wanted to know. The agent really made it seem like I was doing something wrong by even asking about this transition period.
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Grant Vikers
had the same problem last month they treted me like a criminal to and im a single dad with 3 kids! so rude and condecending. the whole system is rigged against regular poeple just trying to survive. its not like were getting rich off unemployment lol.
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Maya Jackson
•EXACTLY!!! It's barely enough to cover bills anyway. They act like we're living the high life on our $834 a week or whatever. Meanwhile I couldn't even make rent with that amount in Seattle.
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Giovanni Martello
I worked at ESD for 3 years (left in 2023) and can give some insight. When someone has secured employment but hasn't received payment yet, it creates a flag in the system. The representatives are required to ask specific questions about this scenario because it's unfortunately a common area where people attempt to double-dip (collecting benefits while working). The interview process is standardized and can come across as accusatory even when that's not the intention. That said, there's NEVER an excuse for making a claimant feel criminalized. The correct approach is to explain that these are standard questions they must ask everyone in your situation. You absolutely did nothing wrong by inquiring about your options during the gap between starting work and receiving your first paycheck. For anyone facing this situation: keep filing weekly claims, accurately report all hours worked, and the system will automatically calculate if you qualify for partial benefits. Documentation is your friend - save emails with job offers showing start dates and first payment dates.
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Rebecca Johnston
•Thank you for this insider perspective! It helps to understand why they approached it the way they did, even if the delivery was awful. I wish they'd just explained it like you did. I have all those emails saved, thankfully.
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Savannah Weiner
Try using Claimyr next time instead of going to the office in person. I was in a similar situation and couldn't get through on the phone for days, then found this service that got me connected to an ESD agent in about 20 minutes. The phone agents seemed way nicer than the office ones, and I got my question resolved quickly. You can see how it works at claimyr.com or check out their demo at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Seriously saved me so much stress compared to the office visit nightmare.
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Grant Vikers
•does it really work? i been trying to call ESD for 2 weeks strait and cant get anyone!!
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Tristan Carpenter
Something a lot of people don't realize is that ESD has specific rules about the transition back to work. When you accept a job offer, you're still eligible to claim until you start working. Once you start working, you report hours worked that week, even without pay. If you work less than full-time hours (less than 40 per week), you may qualify for partial benefits if your earnings for that week are less than your weekly benefit amount. What confuses many people is the difference between hours worked versus payment received. ESD only cares about when you performed the work, not when you got paid for it. This is actually designed to protect workers - imagine if you worked but then the employer went bankrupt before paying you. ESD's system ensures you're covered during the work period regardless of when payment arrives. The interview experience you had sounds unnecessarily harsh, but I would still recommend keeping your claim active by filing weekly (with accurate hours reported) until you're financially stable with the new job. Better safe than sorry if something unexpected happens.
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Levi Parker
•wait so if i start a job next week but dont get paid for 3 weeks i still have to report the hours? but how do i pay bills until the first check??
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Nathan Dell
A practical tip for anyone in this situation: take screenshots of your weekly claim submissions showing the hours you reported. I had an issue last year where ESD claimed I hadn't reported properly, but I had screenshots showing every submission with dates and confirmation numbers. Saved me from a potential overpayment nightmare.
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Rebecca Johnston
•That's really smart advice. I'll start doing that immediately. I've been keeping records of everything else but hadn't thought about screenshots of the actual submission screens.
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