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OP - since you've found the application, here's another tip: After you submit your initial application, you'll likely see a "pending" status for at least a week or two. This is normal! ESD has to verify your employment history with your former employers. Just keep filing your weekly claims while you wait.
Just so you know they'll probably aska bunch of questions about WHY you were on PFML and if you could work now...they always look for excuses not to pay people... make sure you've got doctors note saying your cleared to work again!!! Thats what tripped me up!
Just checking back - were you able to get this resolved? If you went to WorkSource, they should have been able to help you submit the right documentation to get your claim reactivated. The key with transitioning from PFML back to UI is proving that: 1. Your PFML benefits have officially ended 2. You're able and available for work again 3. You've been continuously filing weekly claims If you're still having issues, you might need to request a formal determination review.
I went to WorkSource yesterday and they were helpful! They couldn't fix it directly, but they helped me submit a secure message through my ESD account with all the right documentation attached. They said someone from ESD should contact me within 5-7 business days. I'll keep filing my weekly claims in the meantime. Thanks everyone for your help!
I just checked with my friend who works as a job counselor, and she said there's been a wave of these mysterious disqualifications lately. ESD apparently updated their system in March 2025 and it's been flagging legitimate claims for review. Most people who call in are getting it resolved pretty quickly once they reach someone.
UPDATE: I finally got through to ESD this morning (used the Claimyr service that was recommended here - totally worth it). Turns out their system flagged my claim because I used a different device to file last week and it triggered some kind of security review. The agent removed the disqualification and said my payment should process in 24-48 hours. She also added notes to my account so it shouldn't happen again. Thank you everyone for your help and suggestions!
I was in a similar situation with poor internet connectivity. What worked for me was actually going to my local library once a week to file my claim. They have computers with reliable internet, and it's free to use. Many libraries even have staff who can help you navigate the eServices website if you're not tech-savvy. Just bring your ESD account information and ID. I know it's not as convenient as filing by phone, but it's a reliable workaround until you can figure out a better solution.
Just to follow up on the accommodation request process: if you decide to go that route, be prepared to provide documentation about why you need the phone filing option. They typically want some evidence of your internet connectivity issues. A letter from your internet service provider acknowledging service problems in your area can be helpful. The review process takes about 2-3 weeks in my experience helping clients with this issue.
Dmitri Volkov
Same thing happened to my brother and he tried going to WorkSource. They were nice but basically said sorry, can't help with that, we don't have access to the claims system. Such a waste of time.
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Aisha Patel
For an expedite request, you can either: 1. Submit it through eServices by sending a secure message specifically stating "URGENT HARDSHIP EXPEDITE REQUEST" in the subject line and explaining the financial hardship (potential eviction, utilities being shut off, etc.) 2. If he can get through by phone, explicitly request an expedite due to financial hardship Regarding the employment verification issue - sometimes ESD has trouble reaching the previous employer to verify the termination. In these cases, providing additional documentation can help: - Final pay stub showing last day worked - Any correspondence with HR about the termination - Contact information for someone who can verify the separation (HR rep, manager) I'd recommend uploading any additional documentation he has and then mentioning the additional documents in the expedite request message.
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Esmeralda Gómez
•Thank you so much for this detailed information! He's going to submit an expedite request right now with all the additional documentation. Really appreciate your help!
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