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One thing no one mentioned - check if you have any pending issues on your claim. Log into your eServices account and look under
Just checked my eServices and don't see any pending issues or alerts. Everything looks clean, which makes me think it really is just my bank being slow with processing. Thanks for the suggestion though!
Quick update on the timeline expectations: If your appeal was filed Monday and they said it's with a caseworker, they're likely in the "reconsideration" phase. This is actually good news because if the caseworker agrees with you, they can reverse the decision without going to OAH. The bad news is there's no guaranteed timeline for this phase. Have you checked your online correspondence in eServices? Sometimes they upload decisions there without notifying you. Also, check if your status has changed from "disqualified" to something else - that could indicate progress.
I just checked eServices again and nothing new has appeared in my correspondence. Status still shows as disqualified. I guess I just keep waiting and hoping someone actually reviews my case. It's so frustrating being in financial limbo with no timeline or expectations.
Same thing happened to me! I found out its because I answered YES to the 'physically able to work' question but then accidentally answered NO to 'available for work' on a weekly claim! Just ONE mistake and they assume your out of state! It took foreverrr to fix.
That's interesting - I should double check my weekly claims to see if I made a similar mistake. Though at this point I've filed so many claims I can't imagine I'd make the same error repeatedly. The frustrating part is that even if I did make a mistake on a form, they should have a way to correct it that doesn't take MONTHS.
Quick update for those following this thread: ESD just announced yesterday they're bringing in 45 temporary workers specifically to address the identity verification backlog. They're estimating it will take 3-4 weeks to get back to normal processing times. So there is some hope on the horizon! In the meantime, definitely follow through on contacting your state rep and trying the other suggestions here.
UPDATE: I finally got this resolved! After trying everything suggested here, what finally worked was using Claimyr to get through to an agent (thanks for that suggestion!). Once I got a real person on the phone, they told me the issue was that my driver's license had my middle initial but my ESD account had my full middle name. Such a small thing! The agent was able to override the verification on the spot since I was on the phone with them. My status changed to approved about 2 hours later, and they said I should expect payment within 48 hours for all the back weeks. I'm so relieved! Thank you all for your help during this stressful time.
That's fantastic news! So glad you got it resolved. It's crazy how such a tiny detail can hold things up for so long. Thanks for updating us - it gives hope to others going through the same thing.
Anastasia Ivanova
Yay!! So happy for u! 🎉 It's crazy how something so simple took so long to fix!
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Luca Marino
Great news! Make sure you keep documentation of everything just in case there are any future issues. And don't forget to complete your weekly claims while receiving benefits.
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