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has anyone tried going to the worksource office in person? i heard they can sometimes help with esd issues even though they're separate
WorkSource staff can help with some basic UI questions, but they don't have access to the same systems as ESD claims agents. They can't resolve adjudication issues or override claim flags. However, they might be able to help identify what the specific issue is on your claim through their limited view of the system. Worth a try if you're completely stuck.
UPDATE: I FINALLY got through! Used the 3:15pm timing suggestion and the menu shortcut from @casual_commenter. Was on hold for 47 minutes but finally spoke with someone. Turns out my claim was flagged because I quit my previous job when my husband got transferred. The agent was actually really helpful and explained that I need to provide documentation of my spouse's job offer and our relocation. She put notes on my account and said the adjudicator should review it within 7-10 business days. THANK YOU all for your help!!
Great news! Make sure to upload those documents ASAP through your secure portal. Also, when the adjudicator calls for the follow-up interview, be sure to emphasize that remaining in your previous location would have caused hardship due to family separation. That's a key factor for qualifying under the 'good cause quit' provision related to relocating for a spouse's employment.
congrats!!! wish me luck still trying over here lol
One thing no one mentioned - check if you have any pending issues on your claim. Log into your eServices account and look under
Just checked my eServices and don't see any pending issues or alerts. Everything looks clean, which makes me think it really is just my bank being slow with processing. Thanks for the suggestion though!
Great news! Make sure you keep documentation of everything just in case there are any future issues. And don't forget to complete your weekly claims while receiving benefits.
Keisha Williams
If you ever need to speak directly with ESD about payment timing or other issues, I'd recommend trying Claimyr. I was stuck in payment pending for weeks and couldn't get through on the regular ESD phone line. Claimyr got me connected to an actual ESD agent in about 20 minutes. Their site is claimyr.com and they have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Much better than spending days hitting redial!
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Amina Diallo
•Does that service actually work? I've been trying to call ESD for THREE DAYS about my adjudication and can't get through!!!
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Yara Sayegh
Adding one more important detail: If you have urgent financial needs and your payment will be delayed due to a holiday, you might qualify for a hardship payment. You would need to call ESD and explain your situation (rent due, etc.). This isn't guaranteed, but in some cases, they can expedite payment processing. Keep in mind that hardship considerations are case-by-case, and you'll need to provide specific details about your financial emergency.
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Miguel Ortiz
•I didn't know about hardship payments - that's really good to know! Fortunately, since I got my dates mixed up and August 2nd isn't actually a holiday, I should be fine. But I'll remember this for future reference. Thank you!
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