Update on my situation - I called using the service I mentioned earlier and got through to someone who confirmed there was a specific issue with my identity verification that was holding things up, even though my account showed everything was complete. They fixed it on the spot and my payments started processing within 48 hours. Sometimes you just need to get to a human who can actually look at what's happening behind the scenes.

I decided to try Claimyr today after seeing the recommendation here, and I FINALLY got through to someone at ESD! Turns out there was a verification issue with one of my previous employers that wasn't showing up anywhere in my online account. The agent was able to verify the information right there on the call and told me my claim should be processed within 3-5 business days. So relieved to finally know what was going on. Will update if the payments actually start coming through. Thanks everyone for your help and support!

One thing I haven't seen mentioned yet - when you file your appeal, make sure to specifically request to continue receiving benefits during the appeal process if you're otherwise eligible (like actively job searching and doing your weekly claims). Many people don't realize you can potentially get benefits while appealing if you request it specifically. Also, in your appeal statement, focus on these key points: 1. You continued working with the understanding the reduction was temporary 2. You actively participated in efforts to restore business (those proposals) 3. You only resigned when it became clear the reduction would be permanent ESD's guidelines do have some flexibility for "good faith" situations like yours, but you need to be very clear about the timeline and your reasoning.

Thanks everyone for the helpful advice! I've started gathering all my documentation - found emails confirming the hours reduction was presented as temporary and evidence of the proposal work I was doing to try to bring in new business. I've submitted my appeal request and will continue filing weekly claims as suggested. I'll update this thread after my hearing to let you know how it goes!

That Claimyr service someone mentioned sounds interesting. Has anyone else tried it? I'm desperate to talk to someone about my claim too.

UPDATE: You guys were right! I just got a determination letter in my eServices inbox! Claim APPROVED and they're releasing all my back payments from September! I'm literally crying right now. Thank you all for the support and advice during this nightmare process!

my hearing was actually kinda quick - about 45 minutes. the judge asked me questions first, then my employer, then gave me a chance to respond to what they said. just be honest and stick to the facts about those late payments!!

IMPORTANT: If you can't make the hearing date for any reason, call OAH immediately to request a continuance. Don't wait until the last minute. If you miss your hearing without getting it rescheduled, you'll automatically lose and have to repay all benefits. Also, you'll probably get a decision within 1-2 weeks after the hearing. It will come by mail, so make sure ESD has your current address. If you win, great! If you lose, you have 30 days to file a petition for review with the Commissioner's Office. That's a whole separate process, but don't worry about that unless it happens. Rooting for you!

That's a classic appealable error. The statute doesn't contain a \

I know someone who lost at OAH but won at Commissioner Review. Took forever tho like 5 months but they got all back benefits + interest. Make sure u meet that 30 day deadline no matter what!!!