Washington Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

When my claim got stuck in February, I found out that calling my state representative's office actually helped. They have constituent services that can contact ESD directly on your behalf. It took about 3 days but I got a call back from an ESD supervisor who fixed my issue right away. Worth trying if nothing else works!

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This actually works! I did the same thing last year when my benefits were on hold for over a month with no explanation. Called my state rep's office and suddenly ESD was calling me within 48 hours. It's ridiculous that we have to go to these lengths but it does get results.

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Update: I tried the Claimyr service that @profile3 suggested and it actually worked! Got connected to an ESD rep in about 20 minutes this morning. Turns out they needed additional wage verification because my former employer reported different quarterly earnings than what I submitted. The agent was able to review the documents I had already uploaded and fix the issue while I was on the phone. My claim status is back to 'paid' now! Thanks everyone for your help - this community saved my sanity.

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awesome!! glad u got it fixed! isnt it crazy how something that shud be simple takes so much effort? the whole system needs fixing tbh

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Great to hear you got resolution! For anyone else reading this thread later - wage verification issues are common when there's a discrepancy between what you report and employer-reported wages. Always keep detailed records of your hours and earnings for exactly this reason.

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u should call them!! sometimes they need a push to actually do the work. squeaky wheel gets the grease and all that

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GOOD LUCK getting through to anyone! I called 37 TIMES over 3 days and either got hung up on or was on hold for 2+ hours only to be disconnected. The phone system is a joke.

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Update for anyone who finds this post later: It took 8 business days, but my portal finally updated today! All the previously disqualified weeks now show as 'paid' status. No deposit yet, but the representative I spoke with said it should show up in my account within 48 hours. So relieved to finally see movement on this!

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That's great news! Thanks for updating us. The 8 business days is pretty standard, and yes, the deposit usually follows within 1-2 business days after status changes to 'paid'. Congrats again on winning your appeal!

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my cousin works at esd (not sharing any names) but he says theres a HUGE backlog still from all the fraud cases they had during covid. like theyre still dealing with that fallout. not saying its right but thats why everyones waiting forever. good luck tho

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ya but how is that OUR problem?? we still gotta pay rent!! they need to hire more people if they cant handle the workload!!

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Since you've been waiting so long, this is a situation where you should request a formal determination through the adjudication department directly. Call 833-572-8400 and use the exact phrase "I need to request a formal determination on my pending claim under WAC 192-04-060." This regulatory reference often gets attention. Also, if your claim involves separation from your employer, check if they've submitted their response. Sometimes claims stall because employers don't respond, and ESD doesn't automatically follow up after the initial request. Keep detailed records of all contact attempts with dates and times for your records.

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This is super helpful, thank you! I'll use that exact phrase and regulation number. My former employer is actually disputing my claim (even though I was laid off), so that might be part of the delay. I'll call first thing tomorrow.

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MAKE SURE u answer every phone call even from unknown numbers!!!! ESD might call u for fact finding interview and if u miss it they can deny ur claim. And check ur online portal messages DAILY - sometimes they send questions there with deadlines.

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Good point - I'll keep my phone with me and answer everything. And I'll check the portal multiple times daily. My anxiety is through the roof thinking about how my employer might try to fight this.

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Just wondering did u ever get a new termination letter with these so called performance reasons or is it just stuff they told u verbally? cuz if its just verbal thats sooooo sketchy

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No, they never gave me an updated termination letter! It was all verbal after I showed them the prescription. The original termination letter specifically mentions the positive drug test as the sole reason. They just verbally started bringing up other issues when I tried to get my job back after the test was revised to negative.

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This detail is extremely important. The fact that your only written termination documentation cites the drug test as the reason will be very compelling to ESD. Employers who change their story during the unemployment process (especially without documentation) typically don't fare well in these cases. Keep that original termination letter safe - it's your strongest piece of evidence.

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i had almost the exact same situation last year except i quit because of workplace harassment not family reasons. took forever to get a hearing but when i finally did i won my case! hang in there and def keep all your documentation organized. the judge at my hearing was actually pretty fair once i got there.

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How did your hearing work? Was it in person or over the phone? I'm still waiting for mine (different situation than OP but similar timeline) and getting nervous about the process.

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Update: I contacted my state representative's office this morning and amazingly they were super helpful! The staff person took down all my info and said they'd reach out to ESD on my behalf. I also tried the Claimyr service that someone recommended here, and I FINALLY got through to an actual ESD agent. They told me my hearing is actually scheduled for April 8th but the notice was just sent out yesterday! Talk about cutting it close. Anyway, I'm now frantically organizing all my documentation. Thank you all for the advice and support. This system is absolutely broken, but at least I have a date now and can prepare my case.

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Great news! Now that you have a date, here's what I recommend: 1. Create a timeline of events with specific dates 2. Organize your documentation by relevance to your reason for leaving 3. Practice explaining your situation concisely (the judge will appreciate brevity) 4. Be ready to explain why you're now working part-time at the same employer Good luck with your hearing, and let us know how it goes.

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SEE! Being a squeaky wheel WORKS! Good for you! Make sure you call to confirm the hearing date the day before just to be SURE.

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