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u should call them!! sometimes they need a push to actually do the work. squeaky wheel gets the grease and all that
Update for anyone who finds this post later: It took 8 business days, but my portal finally updated today! All the previously disqualified weeks now show as 'paid' status. No deposit yet, but the representative I spoke with said it should show up in my account within 48 hours. So relieved to finally see movement on this!
my cousin works at esd (not sharing any names) but he says theres a HUGE backlog still from all the fraud cases they had during covid. like theyre still dealing with that fallout. not saying its right but thats why everyones waiting forever. good luck tho
Since you've been waiting so long, this is a situation where you should request a formal determination through the adjudication department directly. Call 833-572-8400 and use the exact phrase "I need to request a formal determination on my pending claim under WAC 192-04-060." This regulatory reference often gets attention. Also, if your claim involves separation from your employer, check if they've submitted their response. Sometimes claims stall because employers don't respond, and ESD doesn't automatically follow up after the initial request. Keep detailed records of all contact attempts with dates and times for your records.
MAKE SURE u answer every phone call even from unknown numbers!!!! ESD might call u for fact finding interview and if u miss it they can deny ur claim. And check ur online portal messages DAILY - sometimes they send questions there with deadlines.
Just wondering did u ever get a new termination letter with these so called performance reasons or is it just stuff they told u verbally? cuz if its just verbal thats sooooo sketchy
No, they never gave me an updated termination letter! It was all verbal after I showed them the prescription. The original termination letter specifically mentions the positive drug test as the sole reason. They just verbally started bringing up other issues when I tried to get my job back after the test was revised to negative.
This detail is extremely important. The fact that your only written termination documentation cites the drug test as the reason will be very compelling to ESD. Employers who change their story during the unemployment process (especially without documentation) typically don't fare well in these cases. Keep that original termination letter safe - it's your strongest piece of evidence.
i had almost the exact same situation last year except i quit because of workplace harassment not family reasons. took forever to get a hearing but when i finally did i won my case! hang in there and def keep all your documentation organized. the judge at my hearing was actually pretty fair once i got there.
Update: I contacted my state representative's office this morning and amazingly they were super helpful! The staff person took down all my info and said they'd reach out to ESD on my behalf. I also tried the Claimyr service that someone recommended here, and I FINALLY got through to an actual ESD agent. They told me my hearing is actually scheduled for April 8th but the notice was just sent out yesterday! Talk about cutting it close. Anyway, I'm now frantically organizing all my documentation. Thank you all for the advice and support. This system is absolutely broken, but at least I have a date now and can prepare my case.
Great news! Now that you have a date, here's what I recommend: 1. Create a timeline of events with specific dates 2. Organize your documentation by relevance to your reason for leaving 3. Practice explaining your situation concisely (the judge will appreciate brevity) 4. Be ready to explain why you're now working part-time at the same employer Good luck with your hearing, and let us know how it goes.
Leeann Blackstein
When my claim got stuck in February, I found out that calling my state representative's office actually helped. They have constituent services that can contact ESD directly on your behalf. It took about 3 days but I got a call back from an ESD supervisor who fixed my issue right away. Worth trying if nothing else works!
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Ryder Greene
•This actually works! I did the same thing last year when my benefits were on hold for over a month with no explanation. Called my state rep's office and suddenly ESD was calling me within 48 hours. It's ridiculous that we have to go to these lengths but it does get results.
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Freya Collins
Update: I tried the Claimyr service that @profile3 suggested and it actually worked! Got connected to an ESD rep in about 20 minutes this morning. Turns out they needed additional wage verification because my former employer reported different quarterly earnings than what I submitted. The agent was able to review the documents I had already uploaded and fix the issue while I was on the phone. My claim status is back to 'paid' now! Thanks everyone for your help - this community saved my sanity.
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Oscar O'Neil
•awesome!! glad u got it fixed! isnt it crazy how something that shud be simple takes so much effort? the whole system needs fixing tbh
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Liv Park
•Great to hear you got resolution! For anyone else reading this thread later - wage verification issues are common when there's a discrepancy between what you report and employer-reported wages. Always keep detailed records of your hours and earnings for exactly this reason.
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