I called at exactly 8:00am and used the option for "questions about an existing claim" instead of the general questions line. Still took forever but at least I got through eventually!

my buddy said they only took like $40 from his check each week and he had a pretty big 401k so maybe it won't be so bad for u!!!

My sister had this EXACT problem last month!!! The payment was late and then when she finally got through to someone they said there was a "system flag" on her account even though nothing showed up online. They had to manually remove it. You NEED to talk to an actual person. Keep calling!!!

Just got off the phone with ESD (finally got through after calling at exactly 7:59am). The representative confirmed they're having both payment processing delays AND phone system problems. She said payments are taking up to 5 business days longer than usual for many claimants. For anyone else experiencing this: she recommended NOT calling multiple times as it's creating additional system load. Instead, check your eServices account daily for updates. If your payment doesn't arrive by next Tuesday, then you should call. The weird UW Library message is a known issue where their test system voice prompts are accidentally playing in the production phone system. They expect to have it fixed by Monday.

One more thing to consider - if you're dealing with both L&I and a third-party claim (against the other driver), make sure you understand how these interact. If you receive a settlement from the third-party claim, L&I may place a lien on part of that settlement to recover what they paid for your medical treatment. This is standard practice, but many people are surprised by it. Your attorney should be explaining this to you. As for finding a surgeon who takes L&I, ask your claim manager for a list of approved specialists. They should be able to provide you with options within your area that are approved providers.

Based on everything you've shared, here's what I recommend: 1. Contact your L&I claim manager tomorrow and request a list of approved spine surgeons in your area 2. Have your primary doctor submit detailed documentation about why you need a specific surgical approach 3. If your claim manager isn't responsive, contact the L&I Ombuds office 4. Withdraw your ESD application for now to avoid potential overpayment issues 5. Ask your L&I claim manager about getting your time-loss rate reassessed if it's not sufficient Don't agree to pay for the surgery out-of-pocket with the promise of reimbursement later - that's risky and not how the system is supposed to work. L&I should cover approved medical treatment directly.

Thanks everyone for the helpful responses! I feel much better knowing that the interest should eventually come back too. I'll keep an eye on my account and give it about 6 weeks before I start trying to contact them. Fingers crossed it all goes smoothly!

just wondering.....how long did it take for them to approve your waiver? i submitted mine 7 weeks ago and haven't heard anything yet. getting scared they'll deny it.

have u tried going to worksource in person? sometimes they can help with stuff like this when the phone people wont

Quick tip: you can sometimes see part of your application info if you start a new claim but don't submit it. The system pre-fills some fields with your last application data. I did this when I needed to check what start date I used for my disability claim. Not a perfect solution but might help in a pinch!